IOS 15 - Mail being marked as read before being opened

When this happens to me it, I can watch the mail get marked as read. Two use cases, I open the mail app and the inbox loads, mail is refreshed and the first message in the inbox is marked as read while I watch. Second, I read a message and navigate back with the upper left arrow to the inbox and when the inbox loads, the first message is marked as read.

No George, I’m not reading email on another device. As pointed out by me and other users this is a behaviour that started happening after iOS15 upgrade on my iPhone 12 Pro. Please look into it, it’s a bug and a very annoying one as I missed already several work emails due to it. Why so much resistance in marking this as unresolved and passing it to your R&D team? I’m puzzled.

Well, this is marked as solved so someone did do that. Not sure how that happened?

in any case, I’ve gone ahead and submitted feedback to Apple as well as scheduled a support call. Perhaps if we all do the same, someone from Apple will look into it.

Dave7NY wrote:

Well, this is marked as solved so someone did do that. Not sure how that happened?

The only one who can mark a post as Solved is the person that posted the first message that everyone responded to. That would be Chllama.

Maybe it also depends on the used view.

I use the „unread“ view. And I have several mail accounts integrated.

Perhaps it doesn’t happen to users with only one mail account or when another view (like „all mails“ etc.) is used.

kati4242 wrote:

Definitely not solved. It is happening to me and I am fully updated.

You see the problem with posting to an existing thread. To get the most attention you should start your own thread by clicking on the Post button at the top of every page. That way you get to control the Solved and Helpful buttons. And your post will get more direct attention. Once a thread exceeds 2 pages it attracts a lot of semi-related or unrelated posts.

NOT SOLVED!!! Same here! First thought someone hacked my mailbox then realized it happens to 6 different email accounts - gmail, yahoo, business, and another gmail. Changed all my passwords just in case - still happening. iOS 15.0.1 on iPhone 13 Pro. Only happens when in unread mailbox and you refresh - it keeps marking top email as read so if you keep refreshing it will keep marking it unread until… randomly stoped at email from 4 days ago 🤷‍♂️ So confused and I need to go through all of my emails from past month to make sure I didn’t miss anything important.

I have this exact same isssue since ios15. Updates dont help. For me the issue manifests when I use the "toggle all/only unread emails" button in the bottom left. As long as I never use this button I am fine, but occasionally when I use it, the top unread emails seems to get marked as read.

please fix this asap since i've lost track of important things and invoices because of this!

I AM HAVING SAME ISSUE! Killing me. My unreads are my life and it's making the top email in my mail app read after a few seconds of opening the app. So then I have to re-mark as unread and close app to ensure I don't miss anything. I ahve been searching far and wide for the fix and finally got this thread. I am about to update to 15.0.2 and see what happens. I have tried deleting my account, resetting phone and adding account back and that does not work either.

I AM HAVING SAME ISSUE! Killing me. My unreads are my life and it's making the top email in my mail app read after a few seconds of opening the app. So then I have to re-mark as unread and close app to ensure I don't miss anything. I have been searching far and wide for the fix and finally got this thread realizing I am not alone. I have tried deleting my account, resetting phone and adding account back and that does not work either.

Same is happening to me. Random emails are being marked as read without me reading them....this is ruining my business right now. SERIOUS ISSUE FOR SURE!!! I was wondering if others were noticing this. Awful!!! I am using an iphone 12 mini.

This isn’t solved, not even in 15.0.2. This was happening on my 12 Pro and now my 13 Pro.

I hope you reported this issue instead of just saying “update to the latest version”; this is seriously some lazy customer support.

I have the same use case as OP and it’s really annoying to have emails disappear from my unread folder.

Also Updated to 15.0.2 not fixed. Hey support - please reopen this issue and don’t close it unless your customers confirm it’s fixed. THIS IS NOT FIXED. email on my phone is useless - thanks to your “closed” thread so no one pays attention to this issue anymore… I apparently missed VERY VERY IMPORTANT business related email a few weeks ago before realizing this issue is happening and now my business is getting penalized because I missed to respond, and deadline… WTF. Simply angry at myself and apple for not listening to us. PLEASE REOPEN THIS ISSUE AND PROVIDE VALID AND VERIFIED FIX! Please.

mrbighands28 wrote:

Also Updated to 15.0.2 not fixed. Hey support - please reopen this issue and don’t close it unless your customers confirm it’s fixed.

Hey, user! this is not Apple support. This is a user to user forum. To contact Apple support use the Get Support link at the top of this page for help with the problem with YOUR PHONE. Most users do not have this problem. I don’t have it with any of my 7 email accounts, for example.

This is happening to me as well. This will happen even when I mark the message as unread. If I read/select another e-Mail (not opening another after closing or deleting it) it will mark others as read.