IOS 15 - Mail being marked as read before being opened

Dima4ka wrote:

Can confirm this problem. Never happened before iOS 15. Using 13 pro now.

Can confirm that this is not a problem with iOS 15. None of my 7 email accounts exhibit this problem. All you have confirmed is that the problem occurs on your phone. You have not confirmed that it is a generic problem with iOS 15. But you should let Apple know about it using the Get Support link at the top of this page. They may be able to help you determine why it is a problem with your phone, and also log it so if there is a pattern they can analyze it.

Was on the phone with multiple senior advisors yesterday. They asked that you contact them to make it known that this is a systemic issue so they can get developers to look into it.

You can do that but clicking at the top and selecting Get Support.

I am having the same issue, with in the mail app. The first email listed always gets “read” without ever being opened. And if I refresh the page then it removes the read message and then “reads” the next most recent email without any of these emails actually being opened.

Thanks Lawrence. I did not know that Apple doesn’t monitor this. (Makes it seem useless, but maybe it’s not.)

It’s clear that everyone here, whichever phones they have, started having this problem with iOS 15, so it is definitely a software bug, and we are all clearly some edge case that Apple can hopefully figure out.

Support confirmed it’s a known bug with iOS 15 (all updates).

If you found this forum post on Google like I did, report using the Support link at the top of this page as was suggested elsewhere, and they may set up a call for you with a senior analyst to troubleshoot. The more who do that, hopefully the sooner they’ll figure it out and fix it.

This issue is still happening and I was finally able to screengrab the bug. It happens when you mark a message in "unread filtered mode" and then quickly refresh. It hides the message you marked as read from the filtered list but then marks the next message as read too. I blurred out my emails for privacy but you can clearly see how the bug happens. PLEASE FIX

video: https://youtube.com/shorts/iyV4_oniKiU?feature=share

It is absolutely pointless to say PLEASE FIX to the other users in this exclusively user-to-user forum. No one reading your post can fix anything. Click on Get Support at the top of this page to communicate with Apple.

This is a user-to-user thread. You post is helpful, but only to other users. It provides no information to Apple, who doesn’t participate in this forum. It would be helpful if you and others with this issue would use the Get Support link so Apple can log and track the problem.

Apple! I had iPhones since the first iPhone. Never stressed me a bug like this before. Have my iPhone 13 Pro since day 1 with preinstalled iOS 15. Update to 15.0.2 didn‘t solved it. FIX THIS FAST, PLEASE!

I'm experiencing the same issue on my iMac Desktop, after installing OS Monterey 12.0.1, all my flagged emails disappeared from my Gmail "Flagged" box. They still appear in "All Mail"; however, when i re-flagged them, they still do not show up in Flagged Mail.

I have an iPhone 12 Pro I updated to 15.1 and now all my emails are marked read even old emails from a year ago. I open up the email icon and within seconds the blue dots start to disappear like the email was read. My email server is optimum. Never ever ever had this problem before until I updated the phone!!!!! This is crazy

This is a very annoying issue that needs to be fixed by Apple as soon as possible. I have the latest iOS version 15.0.2 and it continues to happen. Usually the first email in my “unread email” chain gets marked as read. This is not only annoying but also very disruptive and could cause serious work related or other personal issues as you could miss important information/communication.

I am having the same issue. I have 3 email accounts. The problem is only with optonline. I called apple three times and was told to delete the email account then add it back. It fixes the problem for half a day then reverts back. All told me to do the same thing. So this is the fix? Ridiculous! Apple has no answer or fix. I am beyond frustrated.

After updating to iOS 15.1 and then hard restarting my phone (hold until apple logo), this issue has not reappeared for me. I have Gmail, Yahoo, iCloud, and Microsoft Exchange emails syncing, and all is well now.

It was terribly annoying and scary when it was marking items as Read initially. Try the above and see if it helps?

Soooo…..deleting and adding my email account worked for about 2 hours, and then my unread markers all disappeared. I took some advice here and rebooted my phone after deleting the email account. So far so good😬