You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
The built-in storage space display refuses to detect how much space is being used on my iPhone. It consistently says that 0 KB of space is being used, when the real number is obviously much higher. It won't recognize certain apps as having Documents & Data, even though some of them have several GB. Is there any way to reset this and get it to display an accurate number?
[Re-Titled by Moderator]
iPhone SE
Same issue here for latest iphone SE and for ipad mini 5. Settings/ general/ about show capacity of 64 GB, and 74.38 available. So far this does not interfere with my use of either device, but eventually the false information is bound to interfere with some function. In chat with Apple support last week I was told the engineers were working on it. I am ready for an update. All my searches for this problem on the web lead to items on false report of 0 storage available. This is the opposite.
I have been having this same issue for last few weeks since iOS 15 update. I'm using an iPhone 7.
Make a backup, restore your phone to factory default and set it up as a new phone and not from the backup. This should fix any
Force Restart your iPhone --> Force restart iPhone - Apple Support
Same. I am on a iPhone 13 pro max 128 gb iOS 15.0.1.
Same here iphone 12 pro on iOS15.02
I’m experiencing the same on my 13 Pro running iOS 15.0.2 and I’m definitely not in the mood to backup everything and start over. Hopefully an update is released soon that will remedy this issue.
Same issue here with my 12.9 inch iPad Pro. Spoke to Apple support today and they acted like this was new news and could not assist.
Hello Guys! I am also having the same issue. Hope Apple fix it soon🙏
By the way I am using iPhone 12 Pro Max. iOS 15.0.2
I have similar issue from my iPhone SE 2020.
Same problem here i have iphone 8 plus
Me too ..
iphone showing zero kb storage used..
Same issue here on IOS 15 - iphone 8s Plus
I have also been experiencing the same problem. Tried connecting this to my MacBook, it also showed the same problem.
iPhone storage says zero KB used
