AppleTV app not working on Firestick

I have always used the AppleTV app on my Firestick without any issues. All of a sudden for the past few days I always get an error message saying “Video Not Available” when I try to stream. I have tried uninstalling the app and reinstalling already, but that did not work.

FireTVStick4K(2018)/Soundbar(2019),

Posted on Oct 4, 2021 4:36 PM

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Question marked as Top-ranking reply

Posted on Oct 24, 2021 1:39 AM

Same problem of you guys. I made a lot of test before understand that the problem wasn’t the Apple TV + but the FireTV stick software.

Please try to go on settings, my fire TV, information and download the last software Fire OS 5.2.8.4

After 10 minutes my Apple TV return back to work as usual.

35 replies

Oct 24, 2021 9:59 PM in response to harrisst14

You need update the Fire TV at the latest software version. Different fire TV having different OS. Go to setting, my fire tv, information, and looking for new software update. Please let me know.


Here the list:

Amazon Fire TV Devices

Amazon Fire TV Cube (2nd Generation): Fire OS 7.2.4.2 (21039196292)

Amazon Fire TV Cube (1st Generation): Fire OS 6.2.8.1 (5604456836)

Fire TV Recast: Fire OS 6.2.8.1 (5604456836)

Amazon Fire TV Stick 4K: Fire OS 6.2.8.1 (5940172420)

Fire TV Stick 4K Max: Fire OS 7.2.5.5 (21911667588)

Fire TV Stick (3rd Generation): Fire OS 7.2.4.2 (21710459012)

Fire TV Stick Lite: Fire OS 7.2.4.2 (21710459012)

Amazon Fire TV (3rd Generation): Fire OS 6.2.8.1 (5604456836)

Amazon Fire TV (2nd Generation): Fire OS 5.2.8.0 (671760920)

Amazon Fire TV (1st Generation): Fire OS 5.2.7.4 (656639420)

Fire TV Stick with Alexa Voice Remote: Fire OS 5.2.8.4 (672751320)

Fire TV Stick with Voice Remote: Fire OS 5.2.8.0 (671760920)

Fire TV Stick (1st Generation): Fire OS 5.2.8.0 (671760920)

Fire TV Stick Basic Edition: Fire OS 5.2.8.0 (668694820)

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AppleTV app not working on Firestick

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