I barely used my new iphone which I got last Monday night 2 nights ago. I noticed overheating while I was transferring files from my old phone and while it is connected with charger. It doesn’t have protective film nor casing yet so I don’t use it at all. And now, that I’m using it for browsing AT&T website for an hour, I found it overheating again.. No youtube or other apps were used. And still without protective case.
iPhone 13 Pro
So I just got off with Apple support and this helped me out. They had me go to general and then background app refresh and turn it all off. Lots of social media apps run in the background while you’re not using the phone. I surprisingly had over 24 hours of apps in the background. Also go to your battery section scroll down to battery usage by app and click the show activity tab. That’s where you can see how many apps still run in your background causing the phone to overheat. My top 5 like I stated earlier were running for more than 24 hours. Once I turned off all the background app refresh it’s been working fine so far, I’ll update if it changes but usually by now I would start feeling some heat. Also don’t just click background app refresh off. You have to actually click the tabs of each app to turn them off. Cause even though I had most of them off, some were on even when the whole section was tabbed off at the top
I can see turning Background App Refresh off. But Bluetooth, by design is extremely low power and couldn't possibly contribute to a phone being too warm. Bluetooth in turned on on all my devices 24 hours a day and there has never once been a heat issue with it. EVER.
You didn't answer my question. How many times have you seen the message on your iPhone screen, the phone needs to cool down. It would show a temperature warning symbol. If you aren't seeing this, then your iPhone is NOT overheating. Don't confuse getting warm, which is normal depending on what you're doing, such as charging, or playing games, or streaming or watching videos, to an overheating warning.
If you’re using a 5G signal that’s why turn your signal to LTE and I bet you have no problems 5g is just to power demanding for constant use
You should not close your open apps. See→Do not close "background" apps | Communities
Actually Bluetooth is a powerhog and uses lots of energy. As soon as I turned mine off the phone started cooling down.
cora249 wrote:
I seem to have this problem lately when it’s charging or being on safari. It’s even worse when using a vpn. It gets so hot I can not touch it and it actually starts glitching out and not functioning right it’s terrible since they cost so darn much
Schedule an appointment at your Apple Store Genius Bar to have the phone evaluated.
After much research, I believe the cause is based around the following:
This way you install, a new clean version of each App (I know a headache and along process if you have many apps). Hint:remember to take a screen shot per page of your App to help you remember which one you need to re-install)
For those who have already updated to the new version, then I would add one pre-step before re-implementing the apps by letting you phone discharge and then re-charge over-night.
If you have installed a 3rd party ant-virus software, then make sure you re-install this software first. Unfortunately, in my case there is a disparity between version stability between iOS and my Anti-vIrus: I have found by un-installing the Anti-virus software and then re-installing it, to be a stapler solution.
I just updated to 16.1.1 following the above steps, fingers-crossed I have stopped the heat and aggressive battery drainage.
Good luck
iPhone is designed with overheating protection. It may be "hot" as you suggest, but it is specifically designed to protect itself from overheating.
Instead of debating me, another user on a user to user only forum, if you think there is an issue with your phone, discussing your concern here won't get your anything. Schedule an appointment at your Apple Store Genius Bar, where they have diagnostic equipment to determine if there could be an issue with the phone.
I had same issue with my iphone 13 pro. I’d recommend getting in touch with em for troubleshooting if it doesn't help then I’d definitely ask em to replace the phone
I noticed mine doing this and it cooled fast after turning Wi-Fi off
Plus if you turn off Bluetooth then it doesn’t connect to your watch or other devices.
I've noticed that Apple support uses the term warm. They need to actually use the term it is and say hot. The phone gets hot to the touch and it's uncomfortable the hold!!! I am of the mindset EVERYONE with a hot phone should take it back to the store!! We should not use a phone that gets so hot it is uncomfortable. That is not normal in any way!! Sad thing is Apple always puts out a crap first edition and updates it rather quickly. Those who rushed out and stood in lines are just stuck!!
OMG i have the same issue. I actually went to apple store and express my concern regarding this. They said its normal, maybe because of the weather or the application I’m using, he checked my usage and it is fine I’m not using it excessively. So he advised me to make my connection as 4G, remove the background app refresh. AND STILL MY PHONE IS OVERHEATING. He even told me that I can’t compare my iphone 11 promax to this because it has different technology. I thought I made an upgrade :(
I haven’t had the overheating issue on the 13, only with the 7plus
but I always get insurance
if anyone has it… get a new one via insurance with the company- cell providers
I got a new 7plus Year’s ago after mine over heated
just an idea 💡
I haven’t had any issues with my 13 though…good luck 🙂
in the end I have to return my phone. So I got replaced, sometimes do feel a little bit warm . But not like first iPhone 13 pro max I had .
Iphone 13 pro overheating
