Iphone 13 pro overheating

I barely used my new iphone which I got last Monday night 2 nights ago. I noticed overheating while I was transferring files from my old phone and while it is connected with charger. It doesn’t have protective film nor casing yet so I don’t use it at all. And now, that I’m using it for browsing AT&T website for an hour, I found it overheating again.. No youtube or other apps were used. And still without protective case.

iPhone 13 Pro

Posted on Oct 6, 2021 5:04 AM

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Posted on May 31, 2022 6:58 PM

So I just got off with Apple support and this helped me out. They had me go to general and then background app refresh and turn it all off. Lots of social media apps run in the background while you’re not using the phone. I surprisingly had over 24 hours of apps in the background. Also go to your battery section scroll down to battery usage by app and click the show activity tab. That’s where you can see how many apps still run in your background causing the phone to overheat. My top 5 like I stated earlier were running for more than 24 hours. Once I turned off all the background app refresh it’s been working fine so far, I’ll update if it changes but usually by now I would start feeling some heat. Also don’t just click background app refresh off. You have to actually click the tabs of each app to turn them off. Cause even though I had most of them off, some were on even when the whole section was tabbed off at the top

179 replies

Apr 1, 2022 5:16 AM in response to Sharon_419

Thanks

but this unexpected heat up is unacceptable. And I can’t use it anymore. I have been using new iPhone 13 Pro Max Alpine for 2 weeks now and everyday I face several times the same issue of heating up. I don’t even use screenprotector or case. My usage is below average.

how can I replace it?

i am extremely disappointed.

ps: i have apple care and this is my first iPhone ever.


i am still thinking that I would have gone for pixel 6 :(

May 2, 2022 10:23 AM in response to belal183

the same is true for me bro. I'm so disappointed. my i phone 13pro is overheating just for simple tasks. This is actually my first iphone ever. My applewatch s7 battery life lasts merely 2 days . That's definitely not normal for 400$ watchI think. I am so disappointed. I will never ever buy apple products again in my life . I'd rather go for samsung Galaxy or Xiaomi phones. I bought mi band 6 recently for around 35$. It's battery life lasts for 2 weeks which is crazy for such a cheap product compared to iwatch s7

May 2, 2022 10:32 AM in response to Applelover273

I spent crazy amount of money for your products you ******* . Your products Apple are full of bugs iphone 13s overheating iwatchs7 constantly dropping battery percentage for no reason. I was a fan of apple products when I hadn't one of your products but now I am not a fan.


People are buying cars for that much amount of money in my country. You ******* Fix those issues on a new watch Os and Ios updates Y

May 2, 2022 10:37 AM in response to Jason1617

Guys there is one more thing in which apple has cheated us on a big margin

which is that they haven’t included the inbuilt noise cancellation in the phone just to promote the sales of airpods so that you guys will buy pods to make a call!

Apple has started doing business and I think this will be my last product from apple

Will never buy this iphone again

instead will go with samsung phones which are super lite in weight and super value for money products.

Jun 4, 2022 4:37 AM in response to Sharon_419

I bought my iPhone 13 Pro Max a month ago and have been using heavily the past month as a hotspot. Up until a couple days ago it would generate a little heat but not a lot like it does now. I noticed when recharging a couple days ago it stopped at 80% and didn't trickle up to 100% like all the help says it will. For about eight hours it was stuck on 80%. I rebooted it and that seemed to work then it froze again about an hour later and only about 83%. I unplugged it and let it cool off for about an hour then tried again. It was about midnight now and was slowly trickling up, plus I had turned the battery optimizing feature off.


The next day, yesterday, it was finally at 100% when I woke up and quickly discharged in a couple hours back down to 1% and was started the recharge cycle over again. I normally get at least 4-5 hours off a recharge when using as a hotspot but not this time, plus it was insanely hot to the touch, much hotter than normal.


Again I started the recharge cycle again and turned the battery optimize feature back on. It quickly recharges to 80% but then freezes again. This time I turn it off manually and let recharge overnight and it was at 100% this morning. It's still much hotter to the touch than previous.


I've got the latest update iOS 15.5 and all my apps are up-to-date and so forth. I only use the Apple charger and cord and I only leave plugged in to recharge.


I have an Otterbox Defender case but normally I couldn't feel the heat like I could the few days before I got the case but now even with the case it's much hotter than without.


I don't have a problem with it in my car because I have an air-conditioning vent blowing on it and I don't leave it in the car nor do I have it in sunlight, so all items for the car problems don't apply.


Other than the very few car trips, it's only used inside an air-conditioned home away from any heat source, directed sunlight, other electronics, etc, so all those items of concerned are checked off also but still it's overheating like crazy and discharging the battery much faster than usual.


The only thing I've done different that I can think of that may be the problem is I added some other devices to the Bluetooth list because it was after that I started having these heat and discharge issues. I've removed those devices and reset all settings but it's still overheating and over discharging.


I've tried looking for an app to diagnose this but can't find anything other than the usual hard drive cleaners and such.


I've done everything but a factory reset and that's something I don't want to do if a simple solution could be found instead.


Sorry for the long comment, I was just trying to put everything up front to avoid the back and forth with further questions and replies to what I've already done.


If you need any further information, please don't hesitate to ask.

Jul 19, 2022 5:38 AM in response to AP967

I’ve had iPhone since number 3 or 4. Never had any issues with any of them, until now. I have the iPhone 13 pro & it overheats ridiculously. Almost impossible to use outside, even when the weather isn’t hot or sunny. Such a dark screen to the point it’s unusable.

Nothing to do with the functioning of the screen, but I also find this phone is making my hand hurt even when typing a quick message or scrolling through the internet. The more ‘square’ corners make it much more uncomfortable to use than any other iPhone I’ve ever owned. I wish I’d stayed with the 12.

Apple refused to exchange for a different one too. ☹️

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Iphone 13 pro overheating

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