Consistent issues with dropped subtitles

Regardless of which Apple TV show I am watching whether it be Tehran or Truth about 60 seconds after I press play the subtitles disappear. If I exit out of the shell or out of the Apple TV app and re-enter and press play again once again for about 60 seconds it will display the close captions. This does not necessarily matter in his show in which I understand the language, but it does matter when I watch Tehran. How do I fix this problem? It only happens in my Apple TV app.

FireTVStick(Gen2),

Posted on Oct 23, 2021 8:27 PM

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Dec 17, 2021 6:32 AM in response to frederik231

Unfortunately, doesn't seem like this issue is getting any attention by Apple. I will add, the problem has most often occurred for me on my iPad Pro when I have tried to skip forward or back multiple times in the same episode. With Invasion, I paused multiple times to try and increase the screen brightness (a losing battle). After that start/stop/skip situation, the subtitles would completely crap out. Then I'd pause/rewind trying to get the subtitles back (selecting always on or recommended etc). Even force closing the app and restarting. The only solution was to give up and try another day. They *would be back on a follow up viewing.

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Consistent issues with dropped subtitles

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