I use an iPhone 13 pro for a two day and my screen turns pink for a few seconds and then reloads. It happens all the time, so I can't use my iPhone. Why?
I had the same issue with my iPhone 13 Pro Max
Starting from Nov. 13th 2021
Description:
unexpected restarts with screen off
occasional pink screen crashes randomly
the device became almost unusable
I tried restarting, resetting settings and every solution I found online but with no success.
So, I handled my device to Apple (Nov. 16th) and they were very understanding of the issue. At first glance the diagnosis was a faulty motherboard. And they offered to fix it.
There are two major disappointments in my case:
1- They can only offer something called "Back System Replacement" simply keeping my original screen and camera system and replacing the faulty parts. Problem is the phone is only active for less than 2 months and I would be so happy if they can offer a brand new replacement unit. It is not so nice to have my iPhone guts out after this brief amount of time. And my iPhone would be marked as "fixed" so I will lose the value of my device when trying to sell it in the future.
2- The process will take from 7 to 14 working days. So maximum of 18 days which is about half the time I had my iPhone in my pocket, again so disappointing.
Final thought: Apple customer care is not as wonderful as before. I'm now with no decent device in my pocket and I paid a premium device expecting to find a premium kind of service. Something very natural is a replacement unit.
Will post any updates as soon as I hear back from Apple.
Exact same with me, not sure what I should as I can’t replicate it again so I think it was completely random.
My IPhone 13 Pro Max was just used less than one month and the screen turns pink suddenly.
What is the defect?
My iPhone 13 pro max the screen has started turning bright pink and powering off and does it a lot and does it when I plug it up to charge I have had my phone a month
Same problem 13 pro max science 13 December
hello, did this happen again?
hello, did this happen again?
Hello, Your problem was solved?
Yes…everyday happen.. but apple team doesn’t fix it..😔😔
I have the same problem on my iPhone 13 Pro Max
Have you resolved the issue? if not, here is the simple solution: https://techfixhub.com/category/apple-review/iphone/
Hey y’all don’t click on that link it’s spam.
from last 2 months. I am not facing any issue. After update 15.3
I think it was a software glitch because its very rare to see these much iphones having same problems.
I am facing the pink screen issue from 2 days on my Iphone SE. I also updated to iOS 15.4 as well still the issue persists. What needs to be done here?
Ok, so I got my device back yesterday Nov 25th. They made the job right. Everything works very well, no unexpected restarts whatsoever. Phone is stable and the crashes are gone.
The only consideration is the device model number now starts with N which means a repaired/replacement unit instead of M which means brand new iPhone.
My Iphone 13 pro screen itself turn Pink (purple) and Randomly Crashing
