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Monterey Time Machine not working

Immediately after upgrading from Big Sur to Monterey on my M1 MacBook Air, most of my Time Machine backups stopped working. I have one backup going to a network drive, the other four go to locally connected USB drives that are rotated between locations. Only a single one of the USB connected drives continued to work all the others show the same symptoms:


The backup starts and then appears to work fine (giving me number of bytes backed up and a time estimate of what's left), and it gets almost done, according to the progress bar, and then it just stops. No errors are displayed, it just stops. When I open the time machine control panel it just shows the last backup as the one immediately before the Monterey upgrade.


I took one of the offending drives and erased it using the disk utility, then removed and re-added it as a Time Machine volume. Time machine picked up the drive and began backing up to it and appeared to back up nearly the entire machine (~600GB worth). When it was almost done (just a few minutes left, according to the progress bar), it just stopped. Relaunching the backup on that drive will cause it to back up a gigabyte or so and then it just stops when almost done.


Any assistance would be appreciated as only one backup is happening. Thanks

MacBook Air (2020 or later)

Posted on Oct 28, 2021 12:52 PM

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131 replies

Nov 14, 2021 11:32 AM in response to Harry2047

Seems to work for some, not for others (not for me).


I have Monterey running TM flawlessly on an Intel iMac and it is failing every time on an M1Pro MBP14. Have erased the external drive repeatedly and tried different formats.


My machine as FileVault on; I want to use Encrypted and Case Sensitive APFS on the backup drive (5TB HDD). TM shouldn't be sensitive to any kind of formatting, correct? Is there a reason NOT to encrypt or use case-sensitive for the backup drive? (That would defeat the purpose of those settings.) (Failing = not showing backups; the disk storage indicates that they are there, just not displaying; the app TM either shows no change or is permanently trying to complete a backup.)


I did have success with a limited backup (exclusion of just a few files). It subsequently failed to repeat backup too.


I have spent hours with an Apple tech and we got nowhere so far.


I will eagerly wait a solution from this list if not from Apple in an upgrade that stabilizes their software.

Nov 14, 2021 12:06 PM in response to jinet

I too spend countless hours trying to solve the problem.  Finally, here’s what works for me:


Firstly, I haven’t got FileVault on.


Secondly, I named my time machine disk “T5 TM” - you can name it anything you like.


In Disk Utilities, formatted by entire external drive to USB External Physical Disk GUID Partition Map. (My entire external drive is called “Samsung Portable SSD”


When complete, you should then see a container containing your actual drive.  Mine looks like:


Samsung Portable SSD


       Container disk6


                 T5 TM


Formatter the T5 TM drive to APFS - nothing else NOT ENCRYPTED.


In Time Machine Preferences, if you have used a disk with the same name before i.e. “T5 TM” and it is still showing in the list of time machine disks, remove it first.


Now add the APFS disk (T5 TM), tick the Encrypted box and fill in your password and reminder.


PLEASE NOTE:  I found that the first backup NEVER completed!  The solution was to boot up in Safe Mode, do the backup and then restart as normal.  In fact, I always backup in safe mode.  I hope Apple solves this in their next Monterey update.


Good luck!

Nov 19, 2021 7:29 PM in response to high_voltage

I have the same issue, both with 11.6.1 and then after updating to 12.0.1. However, I also could not get TM backup to USB SSD to finish in safe mode either. I get the same behavior - backup runs until the end and then faults with message that "Waiting to complete first backup". Checking in disk utility shows data on disk, but Finder does not show any filename on the disk.

Nov 23, 2021 10:22 AM in response to high_voltage

I am the original poster of this thread. After seeing this problem and posting it here, one of the replies suggested running the Macbook in Safe Mode and attempting the backups again. I booted the Macbook in Safe mode and allowed Time Machine to cycle through all my backups (I have six of them, five on external USB drives, and one on a NAS server). It took probably three days due to the size of the backups, but eventually each drive had a successful backup update on it. After this, I booted the computer normally and the backups are continuing to work as expected. I have not seen this problem again.

Nov 24, 2021 11:14 AM in response to dahosepipe

Interesting tool. I'm not a techie so cannot diagnose the issues.


2021-11-24 09:18:35.667265-0800 .          .

Progress: 4% done, -, - MB/s, avg: 0.00 MB/s, - items/s, avg: 0.00 items/s

FSPhysicalSize:3% (CV:23.79 GB/708.4 GB (D: Zero KB),T:708.4 GB,D:Zero KB(-),LA:197 KB(0%))N

FSCompletedItems:5% (CV:59177/1174693 (D: 0),T:1174693,D:0(-),LA:13(0%))Y

TTCompletedEventPaths:- ()N

Copied: 1084 (l:38.2 MB p:41.4 MB) Propagated: 58151 (l:23.78 GB p:23.75 GB) Propagated (shallow): 5146 (l:Zero KB p:Zero KB)

Tracker: FlCp:74DrCp:914SmCp:58FlLn:38FlMvSk:2972DrMvSk:2174

Lookups: DrtLkpHt:15040,DrtLkpMss:120474,DrtLkpSkp:4965,Vld:23313,NVld:9637,LnAltChk:456,ClnAltChk:4,VSChk:23313,IntBckpHt:15040,IntBckpMss:8273,CcheUpdt:1686,NoVlmSts:8649

Comparisons: Mtch:73332,MdD:8175,XAttrNm:26 Operations: TrstLkp:43599,TrstLkpAftAtmpt4:3352,TrstLkpAftAtmpt5:921,DrNoCpy:3860,DrEmpty:3860

Backup Projected Stats: 1220194 items (p:732.4 GB)

Sized: l:20.1 GB p:14.11 GB c:45663, Outstanding:0/446, Finished Volumes:0

Current: Zero KB/(l:Zero KB,p:Zero KB) - /Volumes/Time Machine+/2021-11-24-091434.inprogress/Macintosh HD - Data/private/var/db/oah/279281325309952_279281325309952/7704f1e9114d8c582d9c1d51b7ec43c1900893f089c63904725d17fe0705aa3e

2021-11-24 09:23:29.343378-0800 Skipping scheduled Time Machine backup: Backup already running

2021-11-24 09:23:35.684528-0800 .••••      .

Progress: 50% done, 0.1515%/s, 1.62 MB/s, avg: 1.62 MB/s, 261.86 items/s, avg: 261.86 items/s

FSPhysicalSize:46% (CV:326.6 GB/704.59 GB (D: Zero KB),T:704.59 GB,D:Zero KB(-),LA:74 KB(0%))Y

FSCompletedItems:53% (CV:602251/1137670 (D: 0),T:1137670,D:0(-),LA:5(0%))Y

TTCompletedEventPaths:- ()N

Copied: 10089 (l:501.9 MB p:528.5 MB) Propagated: 594178 (l:328.88 GB p:326.08 GB) Propagated (shallow): 74703 (l:Zero KB p:Zero KB)

Tracker: FlCp:1176DrCp:6836SmCp:2016FlLn:61FlMvSk:66875DrMvSk:7828

Lookups: DrtLkpHt:69537,DrtLkpMss:6762,Vld:71597,NVld:2139,LnAltChk:300,VSChk:71597,IntBckpHt:69537,IntBckpMss:2060,CcheUpdt:7,NoVlmSts:11852

Comparisons: Mtch:82576,MdD:1067 Operations: TrstLkp:70662,TrstLkpAftAtmpt5:5926,DrNoCpy:5654,DrEmpty:5654

Backup Projected Stats: 1220194 items (p:732.4 GB)

Sized: l:23.8 GB p:17.92 GB c:82686, Outstanding:0/521, Finished Volumes:0

Current: Zero KB/(l:487 KB,p:487 KB) - /Volumes/Time Machine+/2021-11-24-091434.inprogress/Macintosh HD - Data/Users/jiporter/Box Sync/JP-PDFs/Classics/Philosophy/Cynics/Texts/Crates of Thebes-DL-Eng.pdf

2021-11-24 09:25:58.243789-0800 Finished copying from volume "Macintosh HD - Data"

      20469 Total Items Added (l: 1.77 GB p: 1.26 GB)

      106120 Total Items Propagated (shallow) (l: Zero KB p: Zero KB)

    1205875 Total Items Propagated (recursive) (l: 690.52 GB p: 687.47 GB)

    1226344 Total Items in Backup (l: 692.29 GB p: 688.73 GB)

        7529 Files Copied (l: 1.76 GB p: 1.25 GB)

      10458 Directories Copied (l: Zero KB p: Zero KB)

        2421 Symlinks Copied (l: 59 KB p: Zero KB)

          61 Files Linked (l: 10.5 MB p: 10.6 MB)

      96598 Files Move Skipped (l: Zero KB p: Zero KB) | 96598 items propagated (l: 57.4 GB p: 57.24 GB)

        9522 Directories Move Skipped (l: Zero KB p: Zero KB) | 1003157 items propagated (l: 633.12 GB p: 630.23 GB)

2021-11-24 09:25:59.670521-0800 Unmounted '/Volumes/com.apple.TimeMachine.localsnapshots/Backups.backupdb/JIP MBP 14/2021-11-24-091433/Macintosh HD - Data'

2021-11-24 09:25:59.696745-0800 Unmounted local snapshot: com.apple.TimeMachine.2021-11-24-091433.local at path: /Volumes/com.apple.TimeMachine.localsnapshots/Backups.backupdb/JIP MBP 14/2021-11-24-091433/Macintosh HD - Data source: Macintosh HD - Data

2021-11-24 09:25:59.821010-0800 Backup failed (104: BACKUP_DELAYED_UNFINISHED_PROTECTED_FILES)

2021-11-24 09:53:59.455590-0800 Starting automatic backup

2021-11-24 09:54:01.029729-0800 Backing up 1 volumes to Time Machine+ (/dev/disk5s4,16): /Volumes/Time Machine+


Nov 25, 2021 9:32 AM in response to dahosepipe

You write: "The reason your back failed was "2021-11-24 09:25:59.821010-0800 Backup failed (104: BACKUP_DELAYED_UNFINISHED_PROTECTED_FILES)"


That is not a reason why the backup failed; it is a notification of a failure. I see nothing in the logs that points a finger to the file you mentioned or any other file


I can say for certain that the reason my backups failed was not because of the directory you mentioned in an earlier post. I read it and tried excluding that. TM failed. I then excluded the entire Containers folder that contains it. Backup failed again.


Apple needs to provide a solution that has affected so many of its users, users who are not IT experts and who randomly and desperately seek out solutions that they assume work but without actually knowing why they do in some cases but do not work across the board. The problem is that a lot of misinformation or faulty diagnoses get propagated across this and other sites.


I tried safe booting and got the same failed outcomes. I tried removing encryption on the HDD and that failed too. I spent hours with two Apple diagnosticians, sent in logs, and was told there is a bug in the OS and they are hoping to redress it in a future update to Monterey.


I'm done experimenting. CarbonCopyCloner, in the meantime, is giving me workable backups, thank goodness.




Nov 26, 2021 9:20 PM in response to high_voltage

I've had the "same" problem. On November 20th I setup a new 10Tb external hard drive as my Time Machine drive. I left the older Time Machine drive attached. I also excluded all of my external HDD from Time Machine backups. Monterey was released on November 25. Since then Time Machine produces a message that it can't backup a specific file. I reinstalled Monterey and nothing changed. With Senior Tech Support we found the file(s) in the hidden Library. The offending file changed, but was always related to a browser (Safari, Firefox, Chrome). I uninstalled Chrome and quit all browsers and it made no difference. We deleted the offending file and the problem continued. I am getting a successful backup - probably only one a day - when Time Machine is backing up, the "last backup" is not from 11/20, but a more recent date. I haven't made many changes to the system parts that are currently being backed up. So I suspect that the error is with one of the scheduled backups: local snapshots, hourly backups, daily backups, weekly backups. Since it happens with files from the 3 browsers in the hidden Library, has nothing to do with the browser being open/in use, has nothing to do with the external disk, after 4 days of 6 hours a day working on this problem and a background of 5 decades consulting and managing IT departments (CIO at an international bank and brokerage firm on Wall St.) I have a bit of an understanding about PCs (my first was the first IBM twin floppy PC with DOS) and extensive problem solving experience (I won't mention the post graduate degrees) this is a hidden conflict with the new macOS. Finding it is not going to be easy, But, once it is found I believe fixing it won't be difficult. Hopefully I've provided enough detailed information to the Sr. Tech/Engineering support person I've been working with.

Nov 27, 2021 8:26 AM in response to Neil Cook

I have a 2015 (intel) iMac running Monterey and TM backups have continuously worked on that machine without disruption. I haven't tried a new set of backups though.


On my 2021 M1 computer they have never completed (officially; they do take up space on the external HDD; they do not show up as backups though). Both machines are almost identical in the storage, apps, etc.


Nov 27, 2021 1:09 PM in response to high_voltage

I have a related question. I noticed that after running unsuccessful TM backups repeatedly, my purgeable space has grown to 400 GB and my available space on my internal disk has shrunk by that amount. I believe this is due to TM snapshots and hidden backups. Is this normal behavior? Or is my internal drive gorging itself on TM data that it cannot place on my external HDD? (Possibly a clue to the problem or just a symptom of it?)


I don't need to worry about running out of space yet, but I could if this continues this way.

Dec 4, 2021 3:55 PM in response to CharpoV

I tried that - boot into Safe Mode - and Time Machine Backup continued having the same problem. It gets to this file: Hidden: Option+Go (Finder) Library -

Macintosh HD/Users/yourusername/Library/Application Support/Firefox/Profiles/5m1wd3yi.default-1574911010263.  

I changed that folder to: “* 5m1wd3yi.default-1574911010263”.  I left the Firefox folder renamed, by the way it is empty. Time Machine Backup complete without a error, ONCE!


The produced the same error on this folder:

Time Machine Backup on the next scheduled backup, the second backup of the day, it did the same thing with this folder:

“/Users/yourusername/Library/Containers/com.apple.siri.media-indexer/Data/genrenamesdataTable.tdb” could not be backed up.

and Time Machine Backup stopped! I'm reluctant to change anything about this folder/file because it's probably being used by Siri.


I checked the info on that file and got this:

Size: 4.3 Mb on disk

Created: April 27, 2017 at 10:41 AM

Modified: December 3, 2021 at 10:33 PM

Sharing & Permissions:

yourusername – Read & Write

Staff – Read only

Everyone – Read only

Interestingly Time Machine says: 

Oldest backup: November 20, 2021 (probably when I switched Time Machine external HDD.

Latest backup: November 25, 2021 (even though the prior backup TODAY, acted like it completed successfully.

Next backup: Today, 6:27 PM.

This is not accurate, because the "Latest backup ..." should be listed as this afternoon (12/4/21). I also checked the permissions on this file and found no issues:


I'm scheduled to talk with a senior tech/engineer again Monday or Tuesday. He has spoken with the macOS engineers about this problem, I'm interested in what they say. My suspicion is that clearly Time Machine Backup has a problem backing up "hidden" files and folders. But, I think it's not all of the scheduled backups - Snapshot, Hourly, Daily, Weekly. It's interesting that Time Machine Backup objects to different files, I can't identify a similarity between the files/folders causing the problem.

Dec 10, 2021 3:35 AM in response to imediayala

Not true. Prior to Monterey, I was backing up a 2021 iMac (M1chip) & a 2019 MBP16 (Intel) to the same Time Machine volume. The only things that the 2 computers have in common are SDD hard drives & Monterey 12.0.1. The iMac is still backing up correctly. The MBP16 is not. It seems odd that people reporting here are getting such mixed results with M1 vs. Intel. I have tried most of the remedies suggest here, short of reformatting the volume, to no avail. I hope Apple addresses this problem soon.

Monterey Time Machine not working

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