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Level 1

15 points

Macbook Pro Got Bricked After Mac OS Update

I was updating my 2019 macbook pro 13 in to the new mac Monterey OS. When finished downloading, it said I have to restart my mac, however it suddenly turned off and got bricked. I tried everything but it did not worked.

I went to the apple service center and they said I have to replace the main logic board and it costs $600.

Did anyone had this issue before? And if you did, how much did you paid?

This issue happened while updating the mac OS and it’s not involved with my fault, so I think it’s not reasonable situation for me.

MacBook Pro 13″, macOS 11.6

Posted on Oct 31, 2021 8:55 AM

Best reply

HWTech

Level 9

56,990 points

Posted on Oct 31, 2021 10:37 AM

Did they attempt to "Revive" and/or "Restore" the T2 firmware? I have seen reports that an OS update/upgrade can sometimes corrupt the T2 firmware. This doesn't require the laptop to actually boot, but it does require the laptop to at least power on. The procedure also requires access to another Mac running macOS 10.15+.

Revive or restore an Intel-based Mac with Apple Configurator 2 - Apple Support

Edit: You can provide Apple with product feedback here (Apple will not respond):

https://www.apple.com/feedback/

You can also contact Apple corporate to let them know about the issue and your displeasure (Apple may contact you):

https://www.apple.com/contact/

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Macbook Pro Got Bricked After Mac OS Update

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