I am not getting Siri notifications for Apple exercise activities App

This issue began about two days ago after iOS 15.2 update and firmware update to 4C165 on my AirPods Max headphone, and update to iOS 8.3 (19S55) on my Apple watch.


Siri had been sending me voice notifications of my mile lap times, distance walked, closure of an activity I completed, and closure of the Red, Green, & Blue Movement, Exercise, and Stand rings in the Apple Exercise & Activity App.


These real-time voice notifications have stopped on my AirPods Max headphones, Model A2096, Serial # H0***1TV, after updating firmware to Version 4C165, and using my Apple 12 Pro Max iPhone, Model # MGCT3LL/A, Serial # F2*******D4C, Software Version 15.2, and my Apple 6 Watch, Model MOG93LLA, Serial # GY******1XQ, Software Version 8.3 (19S55).


Prior to these software and firmware updates, I was receiving notifications from Siri on both my Apple AirPods Max and my Apple AirPods Pro. I have tried restarting both Apple Watch and iPhone and checking settings to be sure that notification permissions are correctly set, along with other related settings. However, I am relatively new to using iOS and Apple products and may be overlooking something.


I recently started using AirPods Max instead of AirPods Pro for better noise suppression, especially of aircraft taking off in the flight path near where I walk, and because, as a result of better noise suppression, I can hear better at lower volume, and not potentially damage my hearing. In colder weather, the AirPods Max are also more comfortable to wear.


When I walk daily for 2-4 hours, I usually listen to free audio books using the OverDrive App, Version 3.10.2. The Activity App notifications always paused the audiobook narration, which then resumes when the notification ends. I also received notification from news and many other Apps. Some of these still continue, as previously, but not the Apple Exercise Activity App notifications.


I've tried to research and resolve this issue myself, but I can really use some help now.


Thanks, and cheers,

Joel


[Personal Information Edited by Moderator]

iPhone 12 Pro Max

Posted on Dec 17, 2021 4:40 AM

Reply
30 replies

Jun 6, 2022 10:16 AM in response to Ectophile

Resolution!

Hey guys! I had the same issue going on for months! I wanted to share with you two things I did to make things work again.


I was not receiving notifications / reminders from Siri, nor was she talking when I spoke to her.


1st - I started off by saying “hey siri” while the Siri bubble was up I turned my volume up, it was on silent. this fixed the issue of not hearing her voice.


2nd- I went to settings, clicked on Siri , then under Siri settings I turned off the listen for “hey Siri” tab, and went through the prompts for Siri and my voice. I had to do this twice, but afterwards Siri talked and sent me my reminders. I hope this helps!

Mar 15, 2022 7:07 AM in response to Rudyboy 2

Hi Rudyboy 2 and others on this thread,


Well good news and no news.


I think my frustrations may be over. On Monday, 14 March 2022 I installed iOS 15.4 update on my iPhone 12 Pro Max and update WatchOS 8.5 on my Apple 6 watch. Early this morning, wearing my AirPods Pro Max, I played an audiobook on the Overdrive App, and began a 65 minute fast walk on a route that for the past 3-months, since 15 Dec 2021, had resulted in at least 15 or more audio interruptions during the same time and route, while playing a similar audio book on the same app.


There were no pause interruptions in the bluetooth audio stream today. None. The playback was seamless, as it had been previous to when I first noticed and reported this issue to Apple Support last December, after updating to iOS 15.1.


Please let me know if any of you can also confirm that this issue has been solved by iOS 15.4 update if you also had the media pause issue.


I am not at all pleased that Apple took 90 days to resolve such a high impact matter which affected all media playback and product enjoyment, if indeed, it has actually been resolved for others as well.


In addition, the other issue I reported to Apple Support, and which still has an open ticket, still occurs when using the Apple Exercise App, the 3-ring activity app that is one of the Apple default Apps in every iPhone. Siri has stopped announcing mile lap times, total distances, and activity speeds from the Apple Watch if other media is playing.


This second issue, apparently doesn't effect all Apple product users. It also started with the update to iOS 15.1, and of course, is being discussed here.


A workaround for it is to use the third party free version Runkeeper App instead of the Apple Exercise App, or run both Apps together. The Runkeeper App does announce laps times, distances, etc.


I hope this constant media pausing works for everyone, and that this other very troubling issue may also be soon resolved.


With fingers crossed, Cheers to all.

Mar 15, 2022 4:53 PM in response to Rudyboy 2

Like others I have contacted Apple on this issue and they really seem to be dropping the ball on this as I spent with support to be told the solution was to "talk to Siri" and have Siri turn annoucements on - even though it was already on. It seems the only to get this work is to manually go to the control centre on the watch and have it set to Airpods - but this is still kludgy I hope Apple fixes this soon

Feb 14, 2022 4:55 PM in response to Rudyboy 2

I have not seen or received any further responses from Apple. As a workaround, I installed the Runkeeper App and run it simultaneously together with Apple's 3-ring Activity / Exercise App. Runkeeper users can specify frequency for notifications by time and distance.


There is also a separate and even more annoying issue in which bluetooth streaming of content, such as music, audiobooks, etc., randomly pauses for a few seconds, multiple times per hour. Have you also encountered it?


Here are links to two other threads dealing with these issues on this Apple community board:


https://discussions.apple.com/thread/253440262

https://discussions.apple.com/thread/252866714


I also sent an email directly to Apple CEO Tim Cook, as shown in the attached window below:



I have been impacted and very much disappointed and annoyed by both of these issues, to which Apple is apparently tone deaf. I think it would help greatly if more Apple users who have encountered these same issues would (1) open Apple Support tickets, (2) send Mr. Cook a polite personal email so that his staff could see the extent of this issue, and (3) call their local Apple Store with complaints of dissatisfaction.


I suggest that we become more proactive and vocal because of the impact of these issues on both functionality and enjoyment of such premium products.


I always thought that Apple was a customer centered, responsive company which acted quickly and ethically when problems arose. That's why I was willing to pay a premium for what I thought was a quality product that would provide trouble free, enjoyable performance.


Just like many other Apple users who have reported these same exact issues, my patience is almost completely gone, and I have considered returning all of my Apple purchases - Apple 6 watch, iPhone 12 Pro Max, AirPods Pro, AirPods Max, and asking for a full refund if these problems are not fixed very soon.


Thanks for your message, and I hope this helps.


[Email Edited by Moderator]

Apr 21, 2022 5:25 PM in response to Blue-Thunder

Ok my findings. Start Runkeeper from the watch. Start music that is ON the watch, notifications come through headphones perfectly fine. Start Runkeeper from the watch, use music app on watch to start music from phone, no notifications at all. Start Runkeeper from watch, start music playback on your phone, no notifications at all.


Anyone else have different findings?

Dec 26, 2021 4:38 PM in response to jsmyth92

Hi jsmyth92, I don't believe that the issue relates to >>>the watch face is open<<< because the watch face is always open when an activity has been selected and is in progress. When I was receiving fitness activity notification on my walks, the watch face was open, and Siri was announcing each mile split, time of that split, and whenever a ring was closed. The notifications stopped immediately after the update to iOS 15.2, and the firmware updates to both the AirPods Pro and AirPods Max. Try contacting Apple support again, tell them that another person has posted the same exact issue on Apple, and was told that this is a "KNOWN ISSUE" and that many others have also reported it, and that it has been reported to Apple engineers to resolve. If my case # is removed from this post for privacy reasons, then just refer Apply Support to these posting threads at https://discussions.apple.com/thread/253475658. Also tell them that Scott, the Apple Support person who is helping me, has encouraged that I urge others to report this issue so that Apple can look for any individual variations. I was told that this is most likely a result of the iOS 15.2 recent update, and that an iOS further update is needed to fix this issue. Hope this help. Thank you so much for keeping me updated. Good to hear from you. Cheers, Joel


[Personal Information Edited by Moderator]

Mar 15, 2022 4:44 PM in response to Ectophile

iPhone 11 Pro Max / iOS 15.4 / Apple Watch Series 7 / watchOS 8.5


Glad to see I'm not the only one experiencing this issue. I've gone thru and tried a multitude of different settings, as well as re-toggling setting like Voice Feedback & other settings. I usually just play music or podcast during my Outdoor Walk (Open Goal), but like you all have said, after some point it just stopped announcing stuff. Hope this gets resolved soon.

Apr 2, 2022 2:02 PM in response to jbarnett12

I tried to do this today, and no go. Even having the watch set to only push notifications through the headphones only, it still announced them through the speaker. I specifically made this account to follow this, as things were working perfectly fine before I updated my phone and my watch. I have tried to ask siri "what is my current workout status" and she replies with either "please unlock your iphone" or "I can't tell you that from your phone" to "You need to first be a user in the home app".


And I thought having siri hijack my audio during announcements was bad. At least I could tell siri to restart my music.


I look forward to Apple continuing to deny this is a problem, and it's what they intended.

Apr 18, 2022 2:19 PM in response to Ectophile

I'm having the same issue with the Beats Fit Pro. I never really paid attention to when it stopped but I'm glad to hear I'm not the only one having this issue. Has anyone had any updates to this? I miss this feature so much. I was so excited when it got announced and to go this long without it has be questioning whether moving to a completely different app like RunKeeper would be better.

May 2, 2022 10:14 AM in response to Blue-Thunder

Just like to add that if I use the embedded fitness app, as soon as Siri announces my exercise ring has been closed, the volume of my music stays at the lowered level it is put at for Siri to make its announcement. Even telling Siri to raise the volume doesn't fix it as its volume also increases if I ask it to increase the volume of the music.


Come on Apple, fix this.

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I am not getting Siri notifications for Apple exercise activities App

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