Apple CarPlay not working after iOS 15.2 update

I have iPhone 11 with 15.2 update. I have an 18 Chevy Cruze. Before iOS 15.2, I hadn’t updated out of the last 14 iOS version. So I recently updated straight to 15.2. CarPlay functions fully except for ONE THING: whenever I use the button on my steering wheel to have Siri place a call, Siri will say “ok calling….” And then nothing comes out of the speakers. The recipient of my call says they answer the call and it’s just static. Now, if I place the call manually either through my phone or by pressing the buttons on my radio, it goes through just fine. But using the dictation feature through the steering wheel causes a glitch I guess? It just won’t come through the speakers. I have reset my car infotainment system to factory, I have reset all CarPlay settings on my phone. Nothing works so far. The problem is the update. My phone/CarPlay has functioned through all the updates until the 15 version. I can receive calls. I can make calls manually but I can’t use the button on the steering wheel to make a call. Now that defeats the purpose of handsfree doesn’t it? Something was changed during the update or something caused a glitch. Anyone else having this issue?

iPhone 11

Posted on Jan 5, 2022 12:36 PM

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Posted on Jan 18, 2022 5:18 AM

I am pulling the update right now. I will let everyone know if this fixes my issue.


After several attempts at trying to fix this myself, I have come to some more understanding of this glitch. I still don’t know why it’s happening. So, when I’m using straight up Bluetooth as a connection, NO CORD, the glitch happens if I use the command button on the steering wheel to prompt Siri. Siri comes up like normal, I ask Siri to place a call, Siri places call but nothing comes out of speakers and the recipient receives the call but once they answer, all they hear is a very annoying static/buzz. Now my husband discovered that there’s a touch button that looks like a phone on the infotainment system that is capable of switching the phone call from car to phone and back and forth. This button has to be toggled on then back off again, and then suddenly the call comes through the car like normal. It’s so odd. Secondly, if I use the same command button on the steering wheel to let’s say, have Siri send a message with dictation, siri will send the message just fine, but usually siri hangs up the “call” and returns to music or whatever when the message has been sent. NOW, after the 15.2 update, it loops back and asks for another command, in which I say cancel and siri replies with “theres nothing to cancel” and then waits for another command. So I let it go thinking it will just shut off on its own. But nope, it loops back and waits for a command. I have to physically hit the hang up command button on the steering wheel. This is also new after the update.


Now, if I straight up use the Apple USB cord and hook my phone up directly, everything seems to work fine, even through the steering wheel. So I think it’s safe to say that the glitch lies in the Bluetooth connectivity feature. I have tinkered with all the settings and it’s still there. I’m hoping this update fixes the issue. Otherwise my only solution is to make sure my phone is always plugged into the car directly. It’s sad because I love the idea of getting into my car, with my phone in my purse and not having to even think about getting that all connected because it normally did it without me touching anything. I would get in my car and go without even knowing my phone is connecting and things are ready to go. So now I have to make sure I plug my phone in or it won’t work right. I really hope this gets fixed. It’s so odd in how it’s malfunctioning, I will say that! It’s not a consistent “glitch” because CarPlay is working, but it’s not at the same time.


I will post again once I use it with the new update.


Thank you for all the replies, hopefully we can figure it out!!!

Similar questions

90 replies

May 2, 2022 12:23 PM in response to funcus25

I just upgraded to an iPhone 13 with iOS 15.4.1 and suddenly the audio for my calls only allows for speaker or phone, even when I am making a call through CarPlay. It's extremely frustrating.


I have re-paired my phone to my car twice.

I have tried 4 different cables

Siri is enabled

CarPlay is not restricted

The "Focus" feature is turned off

CarPlay is allowed when locked


I have even called Apple support on this issue and they couldn't help me.

Jan 12, 2022 8:47 AM in response to ResortCasual

It’s widespread enough that there are numerous articles and forums post about this very issue (CarPlay). My car doesn’t even come up in the CarPlay list while connected to the USB.

While I appreciate you took the time to respond, you literally regurgitated all the steps that that are in the same link that keeps getting posted here. I’ve already been through all these steps without success. What leads me to believe that 15.2 is the issue? CarPlay was working perfectly fine prior to the update. That’s easy math

Jan 22, 2022 5:10 PM in response to Lindsey.stark

Yeah the update didn’t help. I think at this point it was intended for iPhone 13 users but I’m seeing that even some of them didn’t get a CarPlay solution out of that update either. The voice command button is like the whole purpose of “handsfree” and keeping your eyes on the road but since it doesn’t work, it’s just silly. I can solve the glitch by using my lighting cord but it’s such a pain cuz I always forget to plug my phone in…since it’s always in my purse, (why I loved Bluetooth connectivity over cord!!!). It’s just a huge disappointment and I regret updating my phone now. I know we need the security updates and that’s why I feel I had to update. I found out that the original 15 iOS actually caused security issues so I wanted to wait until that was resolved to update to 15.2 version and now I regret it simply because it has caused some other issues too as well as CarPlay. Battery drain, battery life drain, (10% in one week of average 2 hours of daily use) screen freezes, phone randomly shuts off…honestly I want to plug this thing in and revert back to iOS 14. I had NO ISSUES with 15. Now I have a laundry list that’s just a disappointment. Taking it in to tech shop doesn’t do any good either because they literally say “it’s the update, it broke the iPhones, nothing we can do but wait for Apple to get out of the mud and fix it.” No one can help us but Apple.

Jan 24, 2022 7:28 PM in response to Community User

I also have a 2020 Honda CRV and am using 15.2.1 and my CarPlay (100% plugged in) works fine.


For those of you who are saying you are doing this wirelessly, that means you are using Bluetooth and not really CarPlay aren’t you? Like, for example, the 2020 CRV does not support wireless CarPlay (wish it did) and if I did play music wirelessly it is going to be via Bluetooth and not CarPlay.

Jan 28, 2022 2:33 AM in response to Davo64

I have a 2018 Honda Accord Exl and after the 15.2.1 update every time I make a call or receive a call through apple CarPlay it’s a loud buzzing sound causing callers not to hear me and it’s going in and out. The music works fine it’s only the calls that’s making the buzzing noise and it’s really annoying. I hope apple can get this resolved soon

Jan 28, 2022 7:21 AM in response to tierra287

What kind of iPhone do you have? This is the first I’ve heard of someone with the buzzing sound like myself. When it does the buzzing sound, do you have it connected to the car with a cord or is it connected wirelessly through Bluetooth? I’ve found that my issue only occurs when I am connected wirelessly with Bluetooth. And it’s the only Bluetooth issue I have. All my other Bluetooth device connections work fine. Curious to what device you have. Thanks!


Mar 10, 2022 10:35 AM in response to avs531

No the issue is still happening. The only way to work around it is to plug the phone directly in the car and even then this phone still has issues. Bluetooth doesn’t fully work in the car still. I have done EVERYTHING I can do on my end. Just waiting on apple to pull their heads out their bums and fix it. Two updates and still no fix. It’s pretty sad. My car is up to date and I’ve taken it in to two different Chevy places and they cannot help me. There is no tech they possess that can fix apples tech. Apple has to figure this out. I’ve already decided my next phone isn’t going to be apple because I have to keep my phone on the charger all day for it to stay charged now and it wasn’t like this until the iOS 15 update. My gosh the battery life on this thing was 97% before the update and now I’m facing needing a new battery in what…two months? It’s sick. Paid $800 for a phone that SHOULD last me years and I do one update and it kills it. It’s literally a gimmick to get us to upgrade phones unnecessarily. Sorry but I’m calling it for what it is. They don’t want to make things last long anymore. There is no money in that. They want us to replace replace replace. And it’s sad because I’ve been an apple fan for so long but after this hot mess of an update, I’m looking elsewhere.

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Apple CarPlay not working after iOS 15.2 update

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