Gmail Badge notifications

For the past several days my iphone stopped showing the badge when I get new email on the gmail app.


I’ve checked the settings, turned them off then turned them back on, deleted the app and put it back on the phone, and restarted the phone. Nothing works.


Please tell me how to fix this.


Tania

iPhone 12, iOS 15

Posted on Jan 26, 2022 2:38 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2022 7:09 AM

Hello All,


I think I figured out the magic path to correct the issue.


I currently have iOS 15.4

I currently have gmail version 6.0.220306 (came out 3 days ago)


I went in to the iphone and my ipad setting, turned off notifications, then turned back on notification.


I went into the gmail app in my iphone and ipad and updated the gmail app. then I went into each and went to settings > the account > notifications > switch to None then back to All new mail > backed out then to Notification Sound updated to Welcome for both devices > backed out and closed the app.


Ive sent 4 test emails to myself from a different email and I received the badge notification instantly on both devices!


from what I was reading on other sites the Gmail tone Classic (which my ipad defaulted to) is no longer working, so I think doing a quick reset of my notifications to off then back on and selecting a tone of anything but Classic (which only shows on my ipad and not on my iphone as an option), and it worked like a gem!

129 replies

Mar 31, 2022 7:16 AM in response to jarredbobby

I tried doing this as you suggested and sent 2 emails from my work email to my Gmail account and those 2 emails worked just fine and showed the badge and played the notification sound as it should have. I'll keep an eye on it and hopefully it will continue to work as it should.


Thanks for posting this and we are all hopeful that it will become a permanent fix.

Apr 6, 2022 7:40 AM in response to CCCBryan

I agree the app must be updating to acknowledge new emails with banners and sounds. But it appears, again in my situation, that the new emails aren’t registering within the app until the app goes to main focus. Then the new emails appear in the inbox as unread, as do the badge updates on the app icon to reflect their arrival.


Not helpful since the badge only updates once you have already have gmail back up on the screen. So yes there is something automatically updating but the badges seem disconnected from the process.

Apr 6, 2022 9:21 AM in response to Tania Gougler

The banner & sound is pushed, but badge & email only populates when the gmail app is opened.

also can only use gmail tone for notifications, located within the app settings, & they’re 1/2 as loud as the rest of the phone. My standard & purchased tones cannot be used.

my guess is there are conflicts in the last few updates, with iPhone focus & gmail trying to overcomplicate email by adding dozens of unnecessary features & settings. Native iPhone mail app is what I’ll be phasing into as it seems more user friendly. Gmails Developer responses of “uninstall & reinstall the app” is of no resolution & possibly overrides some phone settings. Typical of google.

Apr 7, 2022 3:25 AM in response to Tania Gougler

Just posting to add another person to this list of people experiencing issues. It's been over a month now and I'm up-to-date with everything and tried all the suggestions in this thread, as well as reporting the issue to Google via the app feedback.


Weirdly, I've just looked at the Background App Refresh and whilst it's on (green) the text and toggle are both semi-transparent, suggesting there's a difference between them and the other text/toggles that are on.

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Gmail Badge notifications

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