I have recently purchased an iPhone 13 Max Pro. I have a problem on occasion (often) when I get a phone call or when I make a call, the other person sounds like a robot. It switches to normal voice and back to the robotic sound. Any suggestions is greatly appreciated, thanks.
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 15
So I posted already about experiencing the same issues as everyone else. But I want to give an update because I found the problem for my phone. I have an iPhone 11 Pro Max on Verizon. What I noticed was that the problem wasn’t happening when I was on my car speaker phone or simply talking on speaker. It was only happening when I had my AirPod Pros connected. So once I realized that, I have given it a few tests to ensure that that was the issue. And sure enough if I am not connected to my AirPod pros than the distortion and breaking up does not happen. So now I realize that the problem is not the phone but the AirPod Pros when they are connected. Still annoying, because the AirPod pros work fine listening to music but for some reason they distort every phone conversation. Sounding as if there’s interference or as if I have a bad signal. So it’s very weird. These are my third AirPod pros because something has always been wrong with them. So I’m assuming Apple sent me a refurbished pair and that may be the issue. But everyone in my family who uses regular AirPods do not have this problem. Hope this helps someone maybe narrow down the issue.
Completely makes sense, I'm in the same boat. We need Apple support to take someone's profile that is having this issue and fool with turning various things on/off and restoring to get to the bottom of it.
My next step is to start manually changing various options myself back to what comes factory and using it for a day or so. ugh, this is so frustrating.
Me too, same issues, wifi and cellular, headset no and no headset, speaker and no speaker, I have even tried to new voice feature from wide, to isolated to normal. NOTHING WORKS. I have reset my network settings, I have even reset my phone. This is a new iphone 13.
I had the Darlek voice on calls on my 11 got so frustrated I swapped for a new 13 and the very first call out comes the darlek 😤
its fine when I call on WhatsApp. I’ve had WiFi calling on and off and reset network settings - complained to ee who said it’s was not them 🤯
Has anyone got a solution or even an acknowledgment from Apple support that there is an issue?
we have 3 phones in same household all ee and only mine with this problem.
I have an iPhone 13 max and I am having the same trouble. I’m also getting static and skipping words. Both me and my contact have the problem in my calls. It started when I updated to iPhone 17.
Kariss
The robotic voice phenomenon was previously an occasional issue for me on my iPhone XR. I had to abandon dozens of calls because the other person would tell me my voice sounded like a robot!
Now using iPhone 15, with latest updates etc., and if anything the problem is worse. Even if I hang-up and redial, eventually the metallic robot overlord voice persists … according to people I’m speaking with.
Do Apple have a solution in the pipeline? Would a Class Action speed up their response?
I've been having this same issue with my iPhone 13 Pro Max - drop-out moments on phone calls where all I hear is a garbled robotic sound, as does the person I'm speaking with - for over a year and a half. I've been on numerous support calls with Apple and even gone into Genius stores - hundreds of wasted hours - and they always said it was my carrier Spectrum Mobile (so more countless hours on phone with their support team and their trouble-shooting) but last week, I finally (because of this) switched carriers to T-Mobile (for $25 more a month) and first day, first phone call - the SAME THING HAPPENED. It also happens on my shower radio and with podcasts, which should have ruled out the carrier. Yesterday's Apple Support call with a case study in BS - Deny, Distract, Blame. I'm two months out of warranty but have a record of having reported this since June, experienced it even earlier. I'm at the end of my rope. How do we get a Class Action Suit started?
I've been battling this issue for at least two years now. I get a new iPhone every year so it has been doing this on at least 2 if not 3 past iPhone models. I thought it was related to AirPods Pros. I just bought a new set and had the same problem. Then yesterday I bought a pair of Sony bluetooth earbuds and on my first call I got a robotic voice. That's when I realized it was the phone and found this thread. It is almost comical at this point that this issue isn't being handled. I spoke to Apple Support and he said it wasn't a common issue so I told him to look up this thread. As he was doing that he either hung up on me or the call dropped. And I never get dropped calls. So I'll be returning the new Sony headphones and the two new sets of AirPods Pros that I just purchased for myself and my girlfriend (she's having the same issue too.) I just ordered a pair of wired headphones so I can actually make hands-free calls. Unfortunately, I'm too tired into the Apple ecosystem to switch to an Android phone at this point.
It's clear there is a consistent issue which Apple Support refuses to acknowledge. Are there any next steps?Would journalists with Mac-centric publications be interested? I know that it's maybe all too spread out and diffuse now? How does a group of Apple users go about finding class action attorneys?
Like the other respondents on this page, I too have tried switching off WiFi and re-starting the phone. I have not switched carriers and there does not seem to be a fix for this so far. :(
I have the same problem on my Iphone 13 Pro max also! it has been going on for months! What is the best solution?
Why is the APPLE support is not advising and doing anything on this?? I am truly unhappy about this!
Having the same problem with an 13 Pro Max (iOS 15.5), any solution?
I have an iphone12 and have repeatedly requested assistance with this issue from both my service provider and Apple, taking all the steps that were outlined with no resolution. Please help.
Same my students are complaining that I sound like a robot in Gooogle meet!
Same situation
Unclear robotic voice on iPhone 13 Max Pro phone call
