Cellular service disabled after iOS 15.3.1 update

Has anyone had problems with cellular service being disabled with the 15.3.1 update? 2 of my co-workers have had this problem right after the update was completed.


[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Feb 15, 2022 8:13 AM

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42 replies

Feb 21, 2022 6:26 AM in response to SravanKrA

15.3.1 issues


1.) My voicemail is broken. Tells me to set my voicemail back up and then says that it cannot be done


2.) Cellular service will randomly just break for no reason… Like it would randomly just turn off and you have to manually turn it back on.


3.) Twitter Spaces audio stops playing if u leave the app or the phone goes into lock screen. that use to not be the case.




Feb 22, 2022 1:59 PM in response to SravanKrA

I have done all of the following and still not able to make and receive calls successfully. I have talked with my cellular provider three times and visited the store once and they checked my network settings, checked my iPhone settings, changed my SIM card and factory reset my phone. It is no coincidence that this problem started since doing the 15.3.1 update. We need a resolution to be able to restore faith in our Apple product as my next phone will not be an iPhone.



Feb 24, 2022 10:17 AM in response to miloca7

Cellular No Service but the carrier status shows the carrier name and all baseband details I can’t make or receive a call with iOS 15.3.1 update. Even after resetting all settings still didn’t work with my iPhone 8 Plus. It’s either apple fixes it’s mess or we can put a stand against this faulty buggy updates. Start providing downgrade to iOS 14 !!!.

Feb 22, 2022 1:32 PM in response to SNNbhgzt

Same thing here. Update didn't work (couldn't be validated because no internet connection, although I did have WiFi alright), so I updated via iTunes on Win64. My iPhone still tells me that I need to update to use cellular service, but of course no update is available. Battery drains fast, I guess because it keeps searching cellular signal.

Mar 10, 2022 12:32 PM in response to KayXkay

I’m also having intermittent drops to my cellular connection and also unable to make wifi calls when that happens, even though my phone is connected to wifi and I can send/receive emails or use internet. I have spent a lot of time with my carrier and gone through all troubleshooting steps and concluding this is a major issue with IOS 15.3.1 as the wifi calling also gets disabled.

Why is Apple not addressing this major issue where users are unable to make a phone call with their phone? (Isn’t that functionality #1 of an iphone?)

Apr 2, 2022 9:51 AM in response to Dres01

When I tell you this is word for word the EXACT same thing that happened to me! And Apple tried to sell me a lie like my phone just happened to break and that it’s out of warranty. I had no choice but to upgrade and when I sent my phone in for trade in they rejected it because it wasn’t apple to be activated because of the activation error I got after Apple suggested to restore from factory setting. This just isn’t right for Apple to take advantage of their customers like this.


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Cellular service disabled after iOS 15.3.1 update

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