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TataF Author

Level 1

16 points

Mail App keeps freezing

I’m running iOS 15.3.1 and been experiencing persistent freezing of Mail App. I tried force closing the app multiples times, Power cycled the iPhone, turn on/off cellular and Wi-Fi connection sometimes it goes back up but then it froze again. When it froze, you will only see “< Back” at the top left and the rest of the page is blank. Anyone see this issue recently? I don’t see any new iOS update yet but I hope this will be fixed by Apple. I hate to go straight to GMail app to access my email as I have multiple emails that I access thru the Mail app.

Posted on Feb 25, 2022 6:56 PM

Top-ranking reply

jsharkin

Level 1

8 points

Posted on Jul 9, 2022 1:02 PM

I’ve already called Apple tech regarding this email issue. The tech support person never heard of any complaints about it. He went into my phone remotely so I could show him exactly how it was freezing up. He gave me several things to try and all of the things he suggested I had already done like closing the app, rebooting, etc. He said I should wait for the next update. I asked him if he would speak to the next level tech support and get back to me but it never happened. I’m still having the problem and it’s very annoying. It’s constantly freezing. Please Apple do something about it.

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Mail App keeps freezing

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