when i checked storage in setting it is showing around 15 gb used by apple mail app. So i deleted the app as its way too much for an app. But even after deleting this mail app storage still shows same amount used.
Deleting the mail app does not delete downloaded email, unless you also delete the email account(s) in Settings/Mail/Accounts. And deleting the accounts but not deleting the mail app will clear out the downloaded mail. In other words, the mail data and the mail app are independent of each other. It works this way so you can use a 3rd party mail app to access your mail accounts if you don’t like the Apple mail app.
Apple—This is ridiculous. Someone needs to respond to this and acknowledge this is a known issue with a fix in the works! I have tried all of the steps in this forum; removing all accounts, restarting, offloading, deleting— EVERYTHING. This post needs a bump because my mail app is taking up 56 gigs and I can’t rid of them!!
I have the same problem on my Ipad. The app is 6 Mb, but there is 1.7 Gb of Documents and Data out of the total storage of 32 Gb. I've deleted all emails in all accounts - that didn't help. I deleted the app and put it back - that did nothing. I've deleted all email accounts and put them back and still have 1.7 Gb of Documents and Data!!
Hello saroj
i have the same problem.did you fix that !? How did you fix it?
please help
Hallo
i have the same problem
i Did all of that but still dose not go away
i have 30gb of storage from my email app
please help
Thanks for response
but I did all of that and still I have 40 Gb of space used by email app.
the only account is there is my ICloud, should I sign out? And then restart the iPhone ?
You said : if you delete all accounts you won’t have contacts or calendars on your phone, either. Is that what you want?
no that’s not what I want,I want to free my space wich use by email data .
i may try the backup thing you said.
anyway that’s the last purchase from apple, after Steve apple became piece of **** , in this year alone I made more than 30 people to buy something els and I continue that till we see the down fall of this ****.
f u Apple
Bro I did update to15,5 and it doesn’t change anything.
i am still suffering from this ****.
not just us there is so many people and apple not even respond to it, not even a certified apple worker answer us. Apple became piece of ****. This is the last purchase from apple.make sure you do too and people around you , because they don’t care about us ,after Steve apple is gone,
this problem is simply because they collect everything from us even the emails that we received, and they say apple is safe and china want to control us .
It is not true that there has been no response in almost 4 months. The last comment was less than a month ago (see Storage used up even after deleting apple… - Apple Community).
I also want to note that it has nothing to do with data that is under the mail account. All mailboxes are empty! Yet I see in settings under Documents and Data there is still an inexplicably large amount of data that cannot be removed in any way.
You need to chill out and be less hostile in these forums. We all busy people and just want answers. Now, this is clearly an issue as there are several threads and posts on this subject matter. Apple should at least monitor these forums (which they do) and look for issues which affect users that can be added to the que of things to fix.
Additionally, I was just saying I had tried all of the solutions posted in this forum. I didn’t JUST delete the app my friend. You definitely don’t need to come at me—I’m mad at Apple not you and for more reasons than just this itself.
I would like to thank you for making suggestions on how to get support, however, I really don’t have enough time in my day to sit and wait for Apple support to run their diagnostics. While they are thorough and usually pretty good, you can’t deny it’s along process.
Completely agree. If you contact Apple Support for such problems, you already know in advance that this will take a very long time (I'm talking about weeks, even easily several months). And even then the chance that it will be effectively solved is small and you have lost a lot of time in the end.
sadly this is the solution I came with to, on my new phone I started from scratch instead of copying or restoring from my old phone to the new phone.
on my old phone I dont have any mailbox accounts yet mail is still using 12gb of storage for no apparent reason
I am having the same problem! I have tried everything that everyone has posted on here to no avail. It doesn’t seem possible to actually delete the mail app. Every time I do, it just shows that it was off loaded and it still is taking up the same amount of storage on my iPhone as it was to start with! I have cleaned out my mail online and have done all buy cancel my my email account with the server. I just don’t understand why this is such a problem and there is no fix?
I’m also having a problem with my email storage which has never been a problem before with my other iPhones I had it was always my photos and now I’ve tried offloading mail app but that doesn’t work. I’ve tried deleting the app and it doesn’t work and I even restarted my phone and it doesn’t work. And deleting the mail of any kind off the app doesn’t help either and I don’t know what else to but it’s really getting annoying and I really need help.
I am having this issue with mail storage also!!! In conjunction with Apple’s assistance. I’ve had other issues in the past & it’s maddening the “geniuses”, senior “advisors” fix all option is to fully restore. Believe it or not Apple, for some of us that is not an option we have. I bought a MBP last year & have had to restore that clunker more times than the law should allow. I don’t even bother using it anymore. Apple “support”, just do better.
Another thing that really doesn’t sit well with me about this company is their developer program. Did you know that literally anyone can become an apple developer? You just have to pay some fees. There’s absolutely no vetting, no interview, no personality test, nothing, zilch, nada. So yeah, Apple allows those who could have zero moral compass, business ethics, possible sociopaths, unethical hackers even to develop what we install onto our devices. Cool, huh?
I digress. I’ve read everyone’s complaint and the amounts of Gb this issue is taking up… My amount was 119Gb for the past 4-5 months but somehow it has miraculously dropped down to 323Kb.
I totally agree... apple doesn't give a ...... about the customer. It commands you to do as they want.. period.
Apple storage is the most expensive storage on any device and we pay hundreds of dollars for them to fill that storage space with garbage. Even android have better ways to clear cache and junk data... but it seems that apple make better hardware than software.
I also have the same problem. I was hoping it would be fixed with iOS 15.5, but sadly it isn't.
Storage used up even after deleting apple mail app
