when i checked storage in setting it is showing around 15 gb used by apple mail app. So i deleted the app as its way too much for an app. But even after deleting this mail app storage still shows same amount used.
Deleting the mail app does not delete downloaded email, unless you also delete the email account(s) in Settings/Mail/Accounts. And deleting the accounts but not deleting the mail app will clear out the downloaded mail. In other words, the mail data and the mail app are independent of each other. It works this way so you can use a 3rd party mail app to access your mail accounts if you don’t like the Apple mail app.
I posted this as I couldn’t find the original post
”This is not a question, but a reply. I had this problem, like a lot of other people, and deleting all messages had no effect.
Yesterday, I had to do a Reset All Settings because of a keyboard problem and found that this reduced Mail Documents and Data from 3.5 Gb to 17 Mb!”
Also works for other programs taking up lots of space, such as Firefox.
I see this is a older posts but wanted to share I removed most of the data from my mail app . There are a few suggestions in here that are true you have to delete accounts in settings -mail . I had 30 GB being used by my mail app after I did that and deleted it it went down to 20 GB then I just kept reinstalling the app and then deleting the app and it keeps going lower and lower I’m down now to only seven gigs of space used it literally freed up 23 GB ,, it’s really weird but once I get it all the way down I will never use that mail app again.. I just use the Gmail app takes zero space on my iPhone . As a matter of fact I just did another delete and reinstall look at the photos I uploaded I deleted the app it had 8 GB reinstalled it it went down to five now if I delete it again it’ll just keep going down until it empties all this space it’s using for nothing anyway that’s what work for me hopefully everybody figured it out hey Apple get rid of your mail app
The only way is to backup and restore phone… i tried everything (really… everything) and the only solution was to do a restore.
I had 7.5gb data after deleting all accounts & MailApp. Looked around & found no working solution in forums. So, decided to do following… go to iPhone Storage->reinstall Mail App->delete App. And repeat the same several times within the Storage Screen. With every deletion the App starts losing significant data. In about 10 cycles the Mail App was completely deleted. All the best!!!
I did what you said and reinstalled the app and deleted it again. Took me three times however I now have my 9 GB back that mail was taking up. Thank you. I have deleted all mail accounts on my phone except for other apps that hold my mail. I am not longer using the apple app for mail.
on my old iphone I decided to back it up on itune then do a full reset and restore, fortunately that restored everything on the phone and the mail app wasn’t hoarding disk space anymore
full itunes backup and restore did the trick for me
I think everyone in this chain, myself included, as turned off/deleted the accounts. It seems if you delete the app beforehand however, no amount of reinstalling and removing the accounts, will fix it.
My wife deleted the app and after I reinstalled it and removed the accounts, rebooted, etc. the space is still used. Factory reset may be the only option.
1) Delete the mail accounts
2) Delete the mail app from the main screen
3) go to settings > general > iphone storage > mail > reinstall app
repeat steps 2 & 3 until you have cleared all the mail storage that was being used.
each cycle you see it decreasing
Hey saroj101,
Go to Settings > Mail and tap Accounts. From there, tap each account listed and turn off Mail. Restart your iPhone after that and check the storage once more. You can read how to restart here:
See if the issue is resolved.
Regards.
I have this problem too! I'm on iOS 15.6.1, and the Mail App constantly shows that it's using 9.5GB worth of space.
I've tried:
This is frustrating and I ultimately decided to factory reset my phone because I can't find any definitive fix or even workaround that works for this problem. Honestly I won't even so much as touch the Mail app again after this. Deleting data you don't use anymore shouldn't be this hard, and Apple WAS known for its intuitive design. This is not it.
Hi everybody, the used space was making my device unusable so I finally decided to reset to factory settings. When putting back the backup the “used space” of Mail Documents and Settings came back! So I did a second reset and manually put back everything. I however encountered quite some synchronisation issues (freshly installed apps refused to sync through iCloud - I think the sync data was in backup only). Not a happy camper!
Hi
i deleted the app at first place. It was showing same as on screen shot therefore i reinstalled the app and then offloaded. So basically i did both.
Thanks for your response
but I did that too at the first place
i deleted the accounts and then the mail app but still the storage is there
I have an iPhone 11 with ios 15.4.1
do you have any idea how to fix that?
I have exactly the same issue. Was not able to update to ios 15.5 because of low memory. I found out that the Mail app allocated 13.5 GB. I deleted the accounts -> still 13.48 GB used. Deinstalled the Mail App -> still 13.48 GB used. Restartet -> still 13.48 GB -> Installed again and added the Mail-Accounts again -> 13.5 GB used. So there is some trash I can not get rid off. Any advise? Photo shows situaltion with uninstalled Mail-App on ios 15.4.1
Storage used up even after deleting apple mail app
