Waiting for ‘webcourier.push.apple.com’ message

Question:


While attempting to download photos from my iCloud to my computer/laptop I receive a message "waiting for web courier push.apple.com”. What does this mean and can someone resolve this asap?


Posted on Apr 6, 2022 9:39 AM

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Posted on Apr 6, 2022 6:13 PM

I had this same problem. I just talked to an Apple Support agent and then their senior advisor and they pretty much just said that you need to download a few at a time in order for it to work and there's no way to fix it. On my computer, I wasn't able to download more than 30 at a time which seems ridiculous, especially since they list a limit of 1,000 photos being downloaded at once on iCloud. I have over 9k photos to download so it will take forever to get those downloaded. Perhaps the limit is intended to make it more difficult to keep your photos outside of iCloud.

81 replies

Apr 17, 2022 5:41 PM in response to KennyAD9

I am observing that users on Mac, Windows 10, and Windows 11 are all having the same problem. I too could download a lot of photos at once, up to stated limit for as long as I have had iCloud - for years. A week or so ago I started having the "webcourier" problem. Earlier today could download 30 photos, then this evening 6, then none at all. This is a MAJOR problem. Few things are more important to people then their photos. That is what people grab when fleeing their home in a disaster. Apple YOU NEED TO FIX THIS.

Apr 17, 2022 7:21 PM in response to KennyAD9

Olá,

Estou tendo exatamente o mesmo problema explicado acima com o download de fotos do iCloud.com. Recebo a mesma mensagem "aguardando webcourier.push.apple.com". Ontem, consegui baixar um lote de 1.000 das minhas fotos. Então eu só podia fazer 500, depois cerca de 30 e depois nenhum. Hoje baixei um lote de 500 fotos e, depois disso, nenhuma baixava. A mesma mensagem apareceu. Eu preciso baixar cerca de 10.000 das minhas fotos.

Por favor, corrija este problema o mais rápido possível. Do jeito que está, estou pagando pelo armazenamento do iCloud, mas minhas fotos estão bloqueadas no iCloud.

Apr 18, 2022 4:25 AM in response to KennyAD9

Its the same all round, Apple are making it so you HAVE to buy an apple laptop to actually use their device. It's anti-competitive as fcuk, and they can do whatever they want. Surely when you pay for a service that can host 2Tb of files, i think most people would assume that its not reasonable to download them 10 at a time. Hey, they could make the acutal app better. indeed even semi functional, but no, fcuk you you PC user. The fact that this whole scam isnt illigal, astounds me!

Apr 21, 2022 11:40 PM in response to KennyAD9

Same problrm:(

The downloading pictures, it worked wonderfully until a week ago, do not understand what happened it looks like a bug in the system, once lets download 10 pictures once one picture, and once not at all!

Please urgently take care of the malfunction we pay quite a bit of money for the storage,

I urgently need to download pictures and I do not intend to sit for hours downloading a single picture at a time!

And I do not understand why the support does not respond here!

It's really irresponsible!

Apr 22, 2022 12:25 PM in response to KennyAD9

I’m having the same problem. 😡😡

Apple,

Seriously? You have GOT to fix this. You know your customers have TOOOONS of pictures. Make it so we can download as many as we want at a time! And certainly fix this error! This is ridiculous. You are smart enough to make a phone with endless amount of functions. You’ve to go be smart enough to fix this.

Apr 26, 2022 3:19 AM in response to drewski83

I tried that but I don't have a folder that's called icloud photos. I talked to Apple care twice and to Microsoft twice and nobody found anything wrong. Microsoft put several updates on my computer and I couldn't use my keyboard afterwards and had to uninstall the last update to get it working again. Nobody seems to even have heard of this problem. Apple gave me a link to a Microsoft help page where it said that I should download my photos via Microsoft Photos. I did that in the past and hated it because it often didn't work because it didn't find my phone and if it worked, it never downloaded all of my photos. But I was desperate so I tried it again now. It downloaded 2000 photos even though there are looooots more in my icloud. Microsoft then told me that Microsoft Photos isn't a download app but they didn't tell me what IS. This is so frustrating and annoying. I've spent so much in the Apple care hotline and the Microsoft CHAT (!!!! I don't get it why there is no phone service available because of the big C) and still my photos are "being held hostage" as somebody here said so.

Apr 29, 2022 1:50 AM in response to KennyAD9

I do have the same issue here but it is not really a consistent limitation. Sometimes it is limited to 1 and sometimes I can download 40 within a timespan of 5min.

What is more shocking is that there is no reaction from Apple Support in this round. I mean this is Apple and not a backyard service provider. I would expect a statement that somebody is looking at this.

Apr 29, 2022 11:26 AM in response to KennyAD9

It's the 29th of April almost a month after it started and I'm still having this issue. Used to be able to download a few hundred at a time, but now can't even download one video. I pay for extended storage and this issue is impacting my business and personal life. Once I save my media from icloud I'm done with it and all apple products. But who knows, at the pace this is going might be a few more years lol.

May 2, 2022 6:02 PM in response to KennyAD9

I have had this problem for years and it's very frustrating. I have over 5,000 pics and videos that I am downloading one pic at a time. It will take days and I may develop carpel tunnel from the repetitive clicking! It is also a struggle to download my picture from my iPhone to the PC (the phone stops downloading the pics). I called apple support and they offered no help and pretended that they have not heard that issue before. I told the apple support that once I am done downloading my pics from iCloud (one pic at a time), I will be throwing my iPhone in the trash. I already bought a Samsung phone and cannot wait to get rid of apple junk.

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