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My iPod will not connect to my [Windows 10 (64-bit)] computer.

Again: My iPod will not connect to my [Windows 10 (64-bit)] computer.

Up until now, I've been able to connect my iPod to iTunes for Windows without trouble (although recent attempts have been "glitchy"). No alterations in hardware or software were made prior to this incident.

These attempted fixes have failed:

(Repeated) iPod Reboots,
Switched USB Connections,
Restoring iPod to factory settings (wasn't allowed because iPod files are supposedly being used by another application?!?)

I don't know what to do. Hopefully somebody out there does. Thanks. Appended is a diagnostic file generated about this incident:

Microsoft Windows 10 x64 (Build 19043)

System manufacturer System Product Name

iTunes 12.12.3.5

Store Package 12123.5.56009.0

FairPlay 2.20.6

iPod Updater Library 12.0

VoiceOver Kit 1.4.3f3 (222093/222742)

Apple Mobile Device Driver 1.67.0.0

Bonjour 3.1.0.2 (333.18)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote Submit 3.06.1.3084

Gracenote DSP 3.06.1.3084

iTunes Serial Number 000001BC64EE725C

Current user is not an administrator.

The current local date and time is 2022-05-03 07:10:19.

iTunes is not running in safe mode.

WebKit accelerated compositing is disabled.

HDCP is not supported.

Core Media is supported.

Display scaling 100.00

**** Runtime Libraries ****

c:\windows\system32\ucrtbase.dll: 10.0.19041.789

c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\msvcp140.dll: 14.30.30704.0

c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\vcruntime140_1.dll: 14.30.30704.0

c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\vcruntime140.dll: 14.30.30704.0

c:\windows\system32\msvcp110_win.dll: 10.0.19041.546

**** External Plug-ins Information ****

Bonjour service 3.1.0.2 (333.18) is currently running.

**** Device Connectivity Tests ****

iPodService 12.7.3.55 (x64) is currently running.

AppleMobileDeviceProcess 521.0.0.23 is currently running.

No Universal Serial Bus Controller found.

No FireWire (IEEE 1394) Host Controller found.

Most Recent Devices Not Currently Connected:

iPod classic running firmware version 1.1.2

[Personal Information Edited by Moderator]

Posted on May 3, 2022 8:07 AM

My iPod will not connect to my [Windows 10 (64-bit)] computer.

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