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Hello! We tried watching Better Call Saul today on our new Apple TV and it said we were on airplay when we were not? We turned off air play in all of our devices and the tv itself and still couldn’t get the video to play…. Could hear the audio just fine… only seemed to be a problem with AMC plus…( i.e. all our other tv app/channels worked just fine) Any suggestions?
I am having the exact same issue. The program slides work and I click play, but then the screen goes dark and the icon says the video is playing via airplay. Pausing the video makes the still image appear, but hitting “play” makes it disappear and the icons comes back over a black screen. Very strange. And yes, other apps are working just fine. AMC+ is the only app that is doing this.
I’m also having the same issue. I’m starting to think it’s the AMC Plus app (download from App Store; not the channel in Apple TV).
I was able to watch by going threw the AppleTV app.
I did a software update and and AMC+ is working now.
Me too . . . exactly the same issue.
I recommend everyone on this thread submit a ticket to AMC+ support.. I just did.
Has anyone found a true solution to this issue????
Worked for me
Are you trying to access AMC+ via an Apple TV box? If so do you have the latest (4k) version?
Do you access AMC+ via an Apple TV box? If so do you have the latest (4k) version?
I should have said the latest equipment (4k)?
Diane - I’m with you. I’ll give Prime some additional revenue.
I’ve found that using the HomePods is the problem. They also suck bandwidth causing the Apple TV to lag. I switched to a sound bar using Bluetooth and it eliminated the lagging.
AMC Plus won't play with HomePod.
Disconnecting home pod mini speakers fixed this issue right away. Thanks so much.
I tried this work around and it allowed be to watch without getting the “Airplay error”
AMC plus wont play video?
