usb-c port not working, MacBook Air m1 - Manufacturing defect?

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usb-c port not working, MacBook Air m1 - Manufacturing defect?

Just 4 days pass it's 12 month anniversary, and the port closest to the screen does not work. (verified in safe mode and with different cables/chargers - no charge, no data. nada. )

It seems other people have had issues with this same port, and I have to wonder if there is a manufacturing issue?

I have never used any charger with the MacBook except for the apple supplied one, and the only other thing previously plugged in there is a non powered usb-c dock for mouse and display port input.

Previously I had a 2012 MacBook Pro that I traded in for this machine, and now I'm somewhat discouraged about build quality.

Presumably this is going to be an expensive repair, with a whole board being replaced. :(

MacBook Air 13″, macOS 12.4

Posted on Jun 6, 2022 6:17 AM

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Answer 1

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gnails Author

Level 1

9 points

Jun 21, 2022 9:17 AM in response to gnails

Now fixed for less than £50!

I followed an iFixit guide and bought a replacement board for £11.99. ( see link below ) The supplied tools were useless, so also bought a 64 bit toolset from iFixit, and it’s done 🎉

It was fairly straightforward to do.

Part: https://repairoutlet.co.uk/products/for-apple-macbook-air-13-a2179-2020-replacement-usb-c-board?_pos=17&_sid=cd56ec180&_ss=r

64 bit toolset: https://www.amazon.co.uk/iFixit-precision-screwdriver-compatible-smartphone/dp/B0189YWOIO

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Answer 2

gnails Author

Level 1

9 points

Jun 6, 2022 4:46 PM in response to gnails

Other posts here on this forum;-

usb c port - Apple Community

Single USB-C port not working on Macbook … - Apple Community

Usb-C port is not working on my MacBook P… - Apple Community

USB-C port not working for MacBook Air M1 - Apple Community

MacBook Pro 2020 M1 USB-C Port Not Working - Apple Community

Macbook Air M1 one port not charging but … - Apple Community

M1 Macbook air one of usb-c port is not c… - Apple Community

There are more.

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Answer 3

ku4hx

Level 7

23,586 points

Jun 6, 2022 6:23 AM in response to gnails

If the port is actually dead you may be right about the cost.

Have you run diagnostics? https://www.macrumors.com/how-to/use-apple-diagnostics-test-mac/

It's hardware diagnostics so it's worth a try.

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Answer 4

gnails Author

Level 1

9 points

Jun 6, 2022 6:25 AM in response to ku4hx

Thanks -Diagnostic didn't show any issues - both ports listed. :(

Here is a thread where others have had the same issue with the same port :-

https://forums.macrumors.com/threads/usb-c-port-failure-m1-macbook-air.2335136/

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Answer 5

Sayebms1

Level 1

8 points

Jun 9, 2022 7:30 PM in response to gnails

I have an intel MacBook Pro 13 inch. This issue started happening to me too right after the Monterey 12.4 update. Surprisingly my USB cable stopped working entirely after 1 or 2 days of the update. I bought a new usb c cable and that one also stopped working after two days of usage. They really messed up something with this update

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usb-c port not working, MacBook Air m1 - Manufacturing defect?

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