Turn off Report Junk in iMessage on iPhone

I'm sorry if this question has been asked before.  I can't locate it, if it has.


After updating to IOS16, I get a Report Junk message when trying to delete a message that is not in my contact list.  The messages that I am receiving that Apple considers spam are notifications from my bank, my credit cards, my doctor, my orders.  I'd prefer not to take the extra step to deny reporting the assumed junk to Apple or ATT.  I can't add these message id's to my contacts because they are not the same all the time.  I don't want them filtered to a spam folder and not be notified because it is important that I see them immediately.  Anything I can do or I'm just stuck with taking an unnecessary extra step.  Thanks for any responses.


[Re-Titled by Moderator]

Posted on Sep 15, 2022 6:03 AM

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Posted on Sep 15, 2022 7:25 PM

I'm not sure how to unmark as junk once it has been marked as such other than to wait until it comes again (because I'm sure they don't stop right away) and add it to your contacts.


So in answer to my own question: As I was messing around, I realized that those notification texts that come in as, for example, 222-22 can be saved to contacts. I thought that they come in with random numbers, but I see that the ones I am getting are specific to that particular organization, like 222-22 will always come from CVS Pharmacy. All I need do is open the text, go to the top and tap the right arrow near the number, tap info on the next screen, then choose Add Contact (or New Contact), name it CVS and save. I happen to already have CVS in my Contacts, so I only had to add/merge their text number to that contact. I now bypass the extra step that asks me to Report Junk. However, I am now creating more Contacts that are probably unnecessary, but until I can find another way to fix it ... this works for me. I hope I was clear. It's late. I'm tired. Good luck.

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135 replies

Sep 21, 2022 6:12 AM in response to JPfiff

I've read it doesn't really do anything when you report it, just put it in the deleted items. However you can bring it back by going to Edit / Show Recently Deleted.


Having an option to invoke the reporting (like holding down on the message or sliding) would have been a much better idea than making it part of the normal flow of deleting.

Sep 21, 2022 7:23 AM in response to martingz

Thank you SOOOOO much for your response. I can't believe how simple that was. I have accidentally deleted important texts in the past and assumed they were gone for good. It never occurred to me that an option to recover it would be under EDIT. I can't even tell you why it never occurred to me to explore it. Two days ago I deleted an important text and was devastated. I hadn't downloaded the important stuff from it. I was reading it when several notifications appeared, I swiped to get rid of the notifications and the text was gone. I just now followed your instructions and it was there and now recovered.

Sep 23, 2022 9:36 AM in response to cburg59

After updating to IOS 16, i am required to choose 1) to report or 2) not to report junk on any text I wish to delete that does not have a sender in my contact list. i want to turn this filtering off. I get many legitimate texts from entities that are not in my contact list. I find this additional filtering step to be excessive and overly aggressive and a time waster.

Sep 23, 2022 9:46 AM in response to doc-mxc

doc-mxc wrote:

After updating to IOS 16, i am required to choose 1) to report or 2) not to report junk on any text I wish to delete that does not have a sender in my contact list. i want to turn this filtering off. I get many legitimate texts from entities that are not in my contact list. I find this additional filtering step to be excessive and overly aggressive and a time waster.

You should let Apple know how you feel:


Product Feedback - Apple

Sep 27, 2022 4:17 PM in response to cburg59

This feature is absolutely horrible. I have accidentally hit report junk so many times. I am looking for a way turn it off as well, but as we all know….Apple knows what is good for us (lol). If I miss a future text because of an inadvertent thumb strike I may just go Android. This could be a gamechanger for me. I get many texts daily from multiple people in different facets of my life. Not everyone is in my contact list. The problem is that if they are it just says delete. If they aren’t then the report junk come up, but I am so accustomed to hitting the delete that I have way too many “oh, s&@(t” moments. FIX THIS APPLE!

Sep 27, 2022 4:57 PM in response to Gators19

If by useless you mean you didn't have a clue you weren't addressing Apple at all here, then OK, I guess it's useless. If you thought expressing your anger at other users on a feature no one here added or no one here can change, then yes, its useless. But if you actually take the time to use the feedback link I provided, where you can tell Apple how you feel and it will actually be read, I guess it's not useless after all.

Oct 1, 2022 2:07 PM in response to cburg59

Yeah, PLEASE provide an option for the user to turn this off completely. While you're at it.


  1. The user should also be able to turn off the App Library screen in its entirety. I don't want to swipe into Apple BS territory ever time I am swiping around my app screens. If you want to really help, add more app screens. When I want it (almost never), I'll turn it back on.
  2. Ditto Notification screen in its entirety. (Two settings, the first turn off notifications globally, and second switch to hide notification screen). When I want info, I'll go find it. In the meantime, don't waste my time with yet another Apple BS screen I have to accidentally swipe into.


Don't use either (well I did delete a third of my apps after seeing how many apps I had that I never use).

Oct 1, 2022 2:18 PM in response to jobsturningoverinhisgrave

Did you read the thread you just posted to? Likely not. Had you read it, you'd realize you are only writing other users on a user to user only forum. You haven't addressed anyone from Apple and no one other than other users who may agree with you (or not) will see what you've written.


Since you didn't read the thread through, let me help you, by providing the only path your thoughts will be heard by Apple. Use this link --> Feedback - iPhone - Apple


Oct 2, 2022 6:10 AM in response to cburg59

Yes - this "feature" is 100% garbage. I have accidentally reported more than a few messages that are not junk. It's not that hard to enter a few more lines of code to allow us to turn it off. All the extra steps apple adds in iOS when they update are annoying. Things that used to be a one swipe or one tap step turned into 2-3 steps. Stop 'fixing' things that aren't broken. You want to focus on something? Fix the barrage of spam I have been getting in my iCloud mail.

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Turn off Report Junk in iMessage on iPhone

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