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cburg59 Author

Level 1

24 points

Turn off Report Junk in iMessage on iPhone

I'm sorry if this question has been asked before. I can't locate it, if it has.

After updating to IOS16, I get a Report Junk message when trying to delete a message that is not in my contact list. The messages that I am receiving that Apple considers spam are notifications from my bank, my credit cards, my doctor, my orders. I'd prefer not to take the extra step to deny reporting the assumed junk to Apple or ATT. I can't add these message id's to my contacts because they are not the same all the time. I don't want them filtered to a spam folder and not be notified because it is important that I see them immediately. Anything I can do or I'm just stuck with taking an unnecessary extra step. Thanks for any responses.

[Re-Titled by Moderator]

Posted on Sep 15, 2022 6:03 AM

Top-ranking reply

Noaccount71

Level 1

13 points

Posted on Sep 16, 2022 4:52 AM

I totally agree. It's in a terrible location and I've accidentally selected it multiple times now. It should be in a right-clock and hold menu rather than popping up each time I want to delete an iMessage/SMS. This issue, if not resolved, will make me switch back to an Android in the future. It's that much of a pain.

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135 replies

Sep 27, 2022 4:57 PM in response to Gators19

If by useless you mean you didn't have a clue you weren't addressing Apple at all here, then OK, I guess it's useless. If you thought expressing your anger at other users on a feature no one here added or no one here can change, then yes, its useless. But if you actually take the time to use the feedback link I provided, where you can tell Apple how you feel and it will actually be read, I guess it's not useless after all.

Pjshap

Level 1

12 points

Sep 30, 2022 8:49 AM in response to cburg59

I wish after a few times of saying "Don't report" it would ask if we want this sender on the safe sender list or something. Many multifactor authentications needed every day and I delete to declutter. I wish those where allowable without this step but I could report if and when I get junk.

jlbachs

Level 1

9 points

Oct 2, 2022 6:10 AM in response to cburg59

Yes - this "feature" is 100% garbage. I have accidentally reported more than a few messages that are not junk. It's not that hard to enter a few more lines of code to allow us to turn it off. All the extra steps apple adds in iOS when they update are annoying. Things that used to be a one swipe or one tap step turned into 2-3 steps. Stop 'fixing' things that aren't broken. You want to focus on something? Fix the barrage of spam I have been getting in my iCloud mail.

Oct 2, 2022 8:22 AM in response to jlbachs

"Stop fixing things that aren't broken." Amen! On another unrelated matter, why the heck can't I turn off that gimmiky Live Photo? Have to turn it off ever time I take a pic! SO annoying? Same goes for HDR. Sometimes want it, usually don't, yet can't disable it.

Oct 2, 2022 8:35 AM in response to Goodwood_60

Goodwood_60 wrote:

"Stop fixing things that aren't broken." Amen! On another unrelated matter, why the heck can't I turn off that gimmiky Live Photo? Have to turn it off ever time I take a pic! SO annoying? Same goes for HDR. Sometimes want it, usually don't, yet can't disable it.

Well, apparently thousands, or possibly even millions of users complained to Apple that Messages was broken because there was no way to report a message as junk (I was one who complained). So Apple fixed that feature that all of those users thought was broken. Just because you didn’t think it was broken that doesn’t mean that the whole iPhone world agrees with you.

Live photo: Go to Settings/Camera/Preserve Settings and turn on the switch for Live Photo. Then the next time you turn off Live Photo it will stay off.

Oct 2, 2022 9:01 AM in response to Lawrence Finch

And when I turn it off (with the support of Preserve Settings for Live Photo - It needs to be turned on) and then when I take a photo and make sure I have turned off Live Photo on the camera before taking a photo, Live Photos never turn back on.

Oct 4, 2022 4:05 PM in response to cburg59

Apple needs to turn off this junk or report junk feature. It is soooo annoying and I accidentally reported some texts from contractors working at my home that were not junk and now they can’t text. I realize I should not have done that but can Apple remove totally this feature. Does nothing in the long run but causes problems

Carol B.

Level 6

13,657 points

Oct 4, 2022 4:56 PM in response to Joey Luder

This forum is here so that users can help other users get answers to technical questions. Please - if you have a complaint or suggestion, contact Apple Feedback. We cannot change anything here. You are complaining to the wrong people. Apple does not read these forums.

And personally, many, many of us like this new feature. It saves keystrokes once you get used to tapping the correct answer.

Oct 4, 2022 5:43 PM in response to Carol B.

I’m not asking anyone here to change anything nor am I complaining. I’m participating in discussion since that’s what the site is for. If you read all posts you’d see I already said I sent feedback to apple regarding this feature. I know exactly who to contact. I used to work for the company.

Oct 6, 2022 7:21 AM in response to RigorPatrick

RigorPatrick wrote:

Apple please turn off this option. It is very annoying.

Please read the thread you posted to. Apple isn't here. Only users are here on a user to user only forum. A feedback link has been provided multiple time in this thread if you want Apple to hear you.

Oct 7, 2022 4:06 AM in response to cburg59

It's the worst feature. When you get two-factor messages all day and don't want to keep them in your messages, you get an extra question now before continuing. There should definitely be an "opt-in/opt-out" for this feature.

Oct 7, 2022 7:22 AM in response to Community User

DaTechNinja wrote:

It's the worst feature. When you get two-factor messages all day and don't want to keep them in your messages, you get an extra question now before continuing. There should definitely be an "opt-in/opt-out" for this feature.

Or you can add the short code that your 2FA messages are sent from to your contacts.

Oct 12, 2022 7:20 AM in response to N351182

I couldn't agree more. It's so annoying! Apple, this should be an optional feature that defaults to being turned off. Everyone I know is frustrated by it. Please give us the option to disable it ASAP!!!

Oct 12, 2022 7:37 AM in response to honorafrombrooklyn

honorafrombrooklyn wrote:

I couldn't agree more. It's so annoying! Apple, this should be an optional feature that defaults to being turned off. Everyone I know is frustrated by it. Please give us the option to disable it ASAP!!!

Apple isn't here on this user to user only forum, so your comment to them will not be read by anyone at Apple. Use the feedback link which has been posted multiple times in this thread.

Oct 14, 2022 12:57 PM in response to cburg59

100% agree this should not be the default each time I delete a message. So many "authentication" texts with codes that are constant and having to do this extra step each time is a time suck, not an improvement in my opinion.

Turn off Report Junk in iMessage on iPhone