Airpods Pro 2 not showing up in findmy

I have exactly same issue, but for me the Airpods show in find my of iPhone but for MacBook and iPad not shows, even for me there is no option to turn on left behind.

I talked with apple support they said maybe it is problem with this device and try to change it when I change it still this problem appears.

Another update.

well, it lasted two whole days where my AirPods would show perfectly on the Find My app. It’s gone back to square 1, no longer showing in app, and when I opened them above iPhone etc it says no location, not fully set up etc. I give up!

I'm also having the same issue. The actual airpods show up and I can play sound, but not the case.

I also can't play sound on individual pods, they both play at once. (Find my doesn't display like ive seen, with the case and L, R air pods.

I'm on iphone 13pro V 16.1

Firm: 5b58 | 51.11.1

Mostly bought these to play the sound on the case to find them...

I’m having the same issue. The main reason why I bought the AirPod pros 2 is the built in AirTag now my AirPods is showing an error that setup isn’t complete and I chatted with Apple support the representative did all they could to help but I am still having an issue. I have an appointment with Genius on tomorrow November 11,2022. All this because I tried to update the newest firmware for the AirPods Pro 2 model only. It didn’t update but gave me an error message. I have reset my AirPods about 10 times and getting the same results. Also the enable charging sound toggle button is greyed in the setting. This all started on Tuesday. I’m so frustrated. Hopefully tomorrow I can get a new one.

Right!!! I’m have to buy me an AirTag as well. I don’t like having to make sure that my AirPods are with me. Apple needs to fix this issue asap!! I should have waited to buy these and not on the first day they came out.

Hello everyone,

I think I will reach out to Apple directly about this issue because this same problem has been happening on my new MacBook Air M2 chip (macOS Ventura 13.0.1) and with 2nd Generation AirPods Pro. I hope this is not a software issue, but it seems like there is something wrong based on how many people clicked on "Me too" confirming that they have been having this issue with their Apple AirPods Pro.

I hope this issue is resolved soon. I will hopefully post a new reply about this if I receive sufficient help from Apple.

Have a nice day everyone.

i'm on ios 16.1.1 on an iphone 13 pro max and my airpods pro 2 are on firmware 5B58 and case 51.11.1.

they rarely show up in find my (on iphone, mac ventura, beta.icloud.com etc.). often with a orange circle and a white exclamation mark that says the configuration is incomplete and i can't locate them. but most of the time they didn't show up in find my at all.

other weird behaviours i've observed:

find my app says i carry unknown airpods with me but these ar mine

iphone says the left earphone is an airpods pro 1 and its not compatible with the case

the trick to deactivate and reactivate find my on my iphone didn't solve the problem. i've reset the airpods multiple times, unlinked it form my apple id, reconnect etc. nothing helped.

the question is: is this a software or hardware defect?

jep that worked for me too but only for a short time. In the moment my wife logged in the macbook (with mine and her account) airpids disappear again form findy my. it seems that there are some actions which triggers the disappearing.

I confirmed the same issue on my end. I have an M1 Mac mini and an M1 MacBook Air. Switching profiles causes the issue. I have experimented a lot with Find My hoping to find a magic combination of settings, but I haven't discovered any workarounds.

I'm also having this issue still with latest iOS 16.2 and Macs all updated to 13.1. Had both AirPods (not the case) replaced at Apple Store, didn't help. Now I called in and they are offering to replace the Case but I can't get it engraved again which is frustrating, and I'm not even sure if replacing the case will help or not. Has anyone had their case replaced and it fixed the issue?

I spoke to an executive relations representative and a senior level engineer today at Apple. They are going to look into this and get back to me since we know the issue is with computers with multiple accounts. imagine I’ll hear back in 1-2 weeks (their prediction) since we are in a holiday season. I’ll keep you updated.

Just an update to this message:

I have been speaking to a senior engineer and executive relations for quite some time. We did some more tests and have finally figured out a workaround. The issue (for me anyway) lies with fast user switching. If I am using our computer and then put it to sleep and then my wife logs in to her profile, the AirPods disappear. However, if I log out of my profile completely and my wife logs in, then the AirPods remain. So the workaround is just to log out of your profile completely when you're done using the computer. I will keep you updated.

I have had the airpod pro 2 for 2 months now, and they still dont show at all in find my on my phone, ipad or macbook. I tried removing them and reading them, this worked for a few days then they disappeared again. My old airpod pro 1 are always there without any issue. There is something majorly wrong with new ones.

I dont have fast user switching or ever login with a different user.

Interestingly, on my macbook pro m2 (latest OS), my airpod pro 2 dont show up at all in find my, but on my iphone, the always show up. There is no way to get the airpods to work with the macbook find my. Ive tried adding/removing, connecting via cable to macbook etc. They just dont work.

I lost my AirPod 3rd generation, when I opened FindMy, it showed where it was on 12/14, and it was at my house, but until today I haven't found it, the device is off and said Outside of Case...Weird,I never leave the ears plug outside the box. Maybe somebody can help me? Thanks!