iPhone 14 Notifications / text sounds not working¡

Anyone having trouble with iphone 14 pro app notifications not sounding? I see notifications coming up in notification center but not making any sound.

any suggestiot to troubleshoot this.



[Re-Titled by Moderator]

iPhone 14 Pro

Posted on Oct 1, 2022 9:45 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2022 7:00 PM

Hey there sagarshah1983,


Thanks for reaching out to the Apple Support Communities. To get started, have you ensured that all the settings for the apps are set up correctly using the 'Related Article', Use notifications on your iPhone or iPad - Apple Support that was shared on this thread?


For this particular issue, we'd recommend ensuring that you have a notification sound selected for the apps you're not hearing notifications for using the steps under the "Change alert styles " section.


Change alert styles
1. Go to Settings and tap Notifications.
2. Select an app under Notification Style. 
3. Under Alerts, choose the alert style that you want. If you turn on Allow Notifications, choose when you want the notifications delivered—immediately or in the scheduled notification summary.

With iOS 15 and iPadOS 15 or later, you can turn on Critical Alerts for supported apps so notifications come through even if your iPhone is muted or you have a Focus set up.


If still having issues, we'd also recommend checking for any Focus features that may be enabled and preventing notifications from being received as expected. For help with checking your Focus settings, check out this next link here: Use Focus on your iPhone or iPad - Apple Support


Keep us updated on the results.


Have a great day!

210 replies

Oct 12, 2022 3:15 AM in response to sagarshah1983

I’m having the same notification problems on a brand new iPhone 14 pro iOS 16.0.2. No notification sounds at all on many apps. eg news sources not only 3rd party but Apple apps as well. No notifications at all on many apps. sound or otherwise. Some notifications sometimes on some apps. Rarely know of a new notification unless I physically check. Whole phone figured correctly. Apple Genius Bar checked all settings, rebooted etc. etc. and failed to solve the problem. Two and a half hours on the phone with Apple Care working long and hard but also failed to solve the problem. None of the fixes suggested on this thread, by Apple or anywhere else have worked for me. I’m not happy.

Nov 7, 2022 2:42 PM in response to sagarshah1983

I have the same trouble and it is clear that the problem is with the software, but not with the phone settings, bc sometimes I’m getting sound notifications and sometimes not at all, so random.

Apple technicians, pls stop asking us to check our phone settings or suggesting flip the side mute switch, this is not our first iphone and we know exactly how it’s works and how it suppose to work. Raise this issue at the software developers level and fix this lag!

Nov 9, 2022 9:07 PM in response to mountainmanpatriot

I just activated my new iPhone 14 Pro Max about a week ago and I am having the same issue. My phone is not sending the notification sounds when I have messages as well as many other apps while in the Lock Screen. All the settings are correct. I see I am not alone with this problem, when will there be a fix, you pay too much money for these expensive phones and it cannot provide you the basic feature you need on a daily basis.

Nov 23, 2022 5:46 AM in response to sagarshah1983

I’m having a similar issue, I’ve been searching through all the threads I can find. This is my situation:


I have a Garmin watch constantly connected through Bluetooth to an iPhone 14 Pro Max. I’ve checked focus, the side switch, contacts are not muted, notification settings (endlessly), etc. I actually even did a factory reset, and started from a blank slate. I also have a MacBook Pro and iPad Pro that I forward messages to through my iPhone settings. I’m not sure if this is part of it or not, but it doesn't seem to be.


I also understand that the default behavior is for the phone to pass the notification to the smartwatch if you have one, which I do, even though it's not an Apple Watch.


I’ve only been testing iMessage by sending myself text messages from Google Voice, and asking one of my contacts, John, to text me.


Google Voice iMessage Test:

Bluetooth on, screen locked. No sound on iPhone, watch vibrates.


Bluetooth on screen unlocked: Sound on iPhone, watch vibrates.


Bluetooth off screen locked: Sound on iPhone, nothing on watch


Bluetooth off screen unlocked: Sound on iPhone, nothing on watch



All of those seem to make sense based on the design, however…



Test with John:

Bluetooth on, screen locked. Sound on iPhone, watch vibrates.


Honestly, this is the behavior I want, but what's driving me crazy is that it’s not consistent, I can’t figure out why John’s messages make a notification sound, but my google voice texts to myself do not. I've checked the settings on the contact card, and I don't see anything different. I also checked the conversation itself in iMessage, and it looks the same.


What's even stranger, is that every once in while the Google Voice texts I send to myself will make a sound on my iPhone and vibrate my watch, but I can't find a pattern to this one. It's very infrequent and seems random.


Also, other apps seem to make a sound and vibrate my watch. For instance, I use Outlook for work, it makes a sound on my phone and vibrates my watch every time as long as I don't have a do not disturb set.


If it's the design that the phone passes the notification to a smartwatch, I guess that makes sense, and I can try to live with that. But being on Garmin, I don't think I have the same notification options on my watch. But I prefer the Garmin watch because I use a Garmin head unit for cycling that connects to sensors on my bike. So I'm already in that ecosystem, and I like the training metrics.


Even still the fact that it's not consistent is really bothering me.



Feb 27, 2023 6:07 AM in response to Tradlebug

YES...Tech support told me the exact same thing last night! That is NOT how it worked on my XS Max.


Out of sheer desperation, I changed my notification for the watch to "custom" from "mirror my phone" and did a forced restart (reboot) of the watch. I am now getting notifications on the phone and watch - when they are both locked! Still, no sound on the phone when it's locked - but at least I'm getting the vibrating notifications on the watch, which is better than it was!

Mar 10, 2023 10:21 PM in response to sagarshah1983

I got the 14pro about 3 weeks ago, and hadnt really noticed this until recently. I have tried everything and it doesnt work. However something very weird is happening when I turn off bluetooth to disconnect apple watch(like some people have suggested). So I do get the notification sound on my phone when I turn off bluetooth, however my watch still receives messages and calls, even with the bluetooth off. Im not sure how its possible or if its even safe. But it doesnt make sense to turn off bluetooth and not be able to use earpods or apple watch (even though for me its still connected) just to get notification alert on the phone. Apple please fix this mess!!!

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iPhone 14 Notifications / text sounds not working¡

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