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I have updated to an iPhone 14 Pro with iOS 16. My Phonak hearing aids do not have any issue pairing over Bluetooth but audio is not available in any ap including calls. The MyPhonak ap does connect with them over Bluetooth. I have downloaded apps and it doesn’t change. I have turned off networking and reset and it still doesn’t work. All of this works fine on my iPhone 11 with iOS 15.x and I’ve never had this problem.
Actually I was able to work around this weirdness by forgetting the hearing aids from both iPhone bluetooth settings and the Phonak app. I then turned the hearing aids off and back on and paired them via the iPhone Bluetooth settings. I was then able to stream audio and phone calls. I also now have the R-Phonak hearing aid (the main one used to connect via bluetooth) and if I tap it I get the advanced options that allow me to specify device type.
I then tried to pair in the phonak app so that I can control the audio profile and volume from the app. I turned the hearing aids off and back on again. I then selected to pair them both in the phonak app. The app failed on the left one but succeeded with the right one. I tapped to try again and neither were found in the phonak app. I turned them off and back on again and tried pairing in the app again and now all is good.
I think the thing that did it for me was to unpair/forget the hearing aids in iPhone Bluetooth and in the Phonak app and then pair them first via iPhone Bluetooth, then in the Phonak app.
I also think the important thing is to get the main "R-Phonak hearing aid" connected and that did not show up before. The LE_L-Phonak and LE_R-Phonak now show as well as the "R-Phonak hearing aid". I remember my audiologist telling me that one of the two has to be set as the main hearing aid for bluetooth and I guess mine shows up as "R-Phonak hearing aid".
I hope this helps!
-Mikey
Yes, he figured it out.
Same problem. IOS 16.1 on iphone 14. Cannot pair with app or hearing aids. No Bluetooth connection.
iPhone 14 and iOS 16 issues with Phonak hearing aids
