My iPhone's camera is not working correctly and it looks blurred

I have a 14Pro with iOS 6.1.1 and every 3rd party app I have for scanning barcodes (including Amazon Shopping app) is having issues with focus/zoom view.


When the barcode is in the optimal scanning distance or about 2" away (compared to iPhone 12 or my Android phone), it is blurry and cannot be decoded by the 14Pro camera.


To get the barcode in focus, the phone needs to be about 5-6" away, but at that distance some of the high density codes (QR Code and Datamatrix) cannot be decoded as they are too far.


[Re-titled by Moderator]

iPhone 14 Pro, iOS 16

Posted on Nov 15, 2022 4:45 PM

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Question marked as Top-ranking reply

Posted on Jan 1, 2023 6:52 AM

Because the camera system on the iPhone 14 has a longer minimum focus distance than on past iPhones.


To take close up photos you need to have a 14 Pro/Pro Max and use Macro mode.


Take macro photos and videos with your iPhone camera - Apple Support


Many third-party apps do not support Macro mode, so you may need to use Camera to take the photo.

50 replies

Jun 1, 2023 10:31 PM in response to Dogcow-Moof

Dogcow-Moof, you seem to dismiss everyone's complaints about the inability to scan barcodes and QR codes. I raised this issue late last year when I changed from iPhone 11 to iPhone 14 Pro Max. I called the third-party vendor of the barcode scanner developer, and he said Apple needs to fix it. Now I see you state that the 3rd party vendors need to fix their end. To this day, I cannot scan bar codes affixed on many of our company assets with my current phone 14 Pro Max. We rely on a couple of individuals with an older Android phone that works perfectly. I regret switching to the iPhone 14 Pro Max.

Jun 6, 2023 1:23 AM in response to hjr208

They are incorrect.


I've yet to find a bar or QR code I can't scan.


Download and try the free Scandit app; it seems to be able to scan virtually anything.


Don't try and fill a box with a bar code, simply back up to where the bar code is in focus, it seriously works every time.


If you really regret switching, sell your iPhone 14 Pro Max - they retain their values well - and purchase an Android if that would make you happier.

Jun 6, 2023 3:00 PM in response to Dogcow-Moof

The problem is not the camera app scanning barcodes, but apps that use the camera to scan bar codes.


One example: Google Authenticator. When you use the app to scan a barcode, in my case transferring my Google Authenticator accounts from an iPhone 8 to the iPhone 14, the iPhone 14 could not scan the Google Authenticator's produced bar code on the iPhone 8, because it was blurry on the iPhone 14.

Jun 28, 2023 6:50 AM in response to Dogcow-Moof

OK, try an asset tracking app: AssetTiger.

We have 18 out of 31 individuals who cannot scan the AssetTiger-generated barcodes with their iPhone 14 Pro Max due to blurriness. The remaining individuals can read as before since they have older phones, iPhone 11, and some Android phones. If numerous users claim iPhone 14 Pro Max blurriness, your dismissive response is not welcome. We should let an Apple Professional provide a solution, not avoid the problem.

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My iPhone's camera is not working correctly and it looks blurred

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