Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone's camera is not working correctly and it looks blurred

I have a 14Pro with iOS 6.1.1 and every 3rd party app I have for scanning barcodes (including Amazon Shopping app) is having issues with focus/zoom view.


When the barcode is in the optimal scanning distance or about 2" away (compared to iPhone 12 or my Android phone), it is blurry and cannot be decoded by the 14Pro camera.


To get the barcode in focus, the phone needs to be about 5-6" away, but at that distance some of the high density codes (QR Code and Datamatrix) cannot be decoded as they are too far.


[Re-titled by Moderator]

iPhone 14 Pro, iOS 16

Posted on Nov 15, 2022 4:45 PM

Reply
50 replies

Nov 19, 2023 4:02 PM in response to vojtechk

If the Revolut app "forces" you to fill a rectangle with a card and you cannot, that is up to the app developer to fix.


For example, you don't need to fill the marked area with a card for Wallet to add it to Apple Pay.


Only Revolut can fix their app if it works as you describe.


It is the responsibility of third-party app developers to make their apps function properly with Apple products.


https://www.revolut.com/en-US/contact-us/

My iPhone's camera is not working correctly and it looks blurred

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.