My iPhone's camera is not working correctly and it looks blurred

I have a 14Pro with iOS 6.1.1 and every 3rd party app I have for scanning barcodes (including Amazon Shopping app) is having issues with focus/zoom view.

When the barcode is in the optimal scanning distance or about 2" away (compared to iPhone 12 or my Android phone), it is blurry and cannot be decoded by the 14Pro camera.

To get the barcode in focus, the phone needs to be about 5-6" away, but at that distance some of the high density codes (QR Code and Datamatrix) cannot be decoded as they are too far.

[Re-titled by Moderator]

iPhone 14 Pro, iOS 16

Posted on Nov 15, 2022 4:45 PM

Top-ranking reply

Dogcow-Moof

Level 8

36,827 points

Posted on Jan 1, 2023 6:52 AM

Because the camera system on the iPhone 14 has a longer minimum focus distance than on past iPhones.

To take close up photos you need to have a 14 Pro/Pro Max and use Macro mode.

Take macro photos and videos with your iPhone camera - Apple Support

Many third-party apps do not support Macro mode, so you may need to use Camera to take the photo.

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50 replies

Dogcow-Moof

Level 8

36,827 points

Apr 25, 2023 4:38 AM in response to pflarini

That goes for any code reader, not just Apple's.

If the code is too fuzzy the elements of the code can't be read.

pflarini

Level 1

24 points

Jun 2, 2023 1:33 PM in response to hjr208

That’s correctly. I can’t even take a picture from a card in WhatsApp. Need to take the picture using camera app 😤

Dogcow-Moof

Level 8

36,827 points

Jun 6, 2023 9:17 PM in response to bebosoft

Move the iPhone 14 away from your iPhone 8 until the code is in focus; you don't need to fill whatever box Google may be putting on-screen with the code.

Jun 19, 2023 2:49 PM in response to brocklame

Just switched from the 12 pro to the 14 pro. Never had this issue before. I can confirm it’s all 3rd party apps.

bilm9555

Level 1

5 points

Dec 16, 2023 10:18 AM in response to brocklame

My scanmarker won’t read aloud on my MacBook air

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My iPhone's camera is not working correctly and it looks blurred