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brocklame Author

Level 1

16 points

My iPhone's camera is not working correctly and it looks blurred

I have a 14Pro with iOS 6.1.1 and every 3rd party app I have for scanning barcodes (including Amazon Shopping app) is having issues with focus/zoom view.

When the barcode is in the optimal scanning distance or about 2" away (compared to iPhone 12 or my Android phone), it is blurry and cannot be decoded by the 14Pro camera.

To get the barcode in focus, the phone needs to be about 5-6" away, but at that distance some of the high density codes (QR Code and Datamatrix) cannot be decoded as they are too far.

[Re-titled by Moderator]

iPhone 14 Pro, iOS 16

Posted on Nov 15, 2022 4:45 PM

Top-ranking reply

vojtechk

Level 1

14 points

Posted on Nov 16, 2023 3:52 AM

Sorry Dogcow-Moof, you are in the wrong. If Apple introduced feature, that 3rd party developers need to implement switching to macro camera (and did not tell them), then this is epic fail from their side. 15 pro has is as well.

Try Revolut app and try to add a card using camera. You will not be able to, because this app forces you to fill the rectangle with the card and therefore dictates you how far away you should be. The same issue is with any app where you need to provide your ID card to verify identity. And please, dont tell me to contact Revolut myself to fix it. We pay to apple premium because "it just works". However, in this case it clearly does not.

So no thanks, your advices to be more far away from code are completely useless and the issue is major problem that Apple completely underestimated and you are bagatelising it all over again.

My previous SE 2020 (budget product line) works flawlessly, I regret upgrading to this "flagship".

I am attaching screenshot from forti client two factor authenticator. Even their devs are more aware of this issue than you are. So can you please get there any Apple representative to finally take a look at this?

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My iPhone's camera is not working correctly and it looks blurred

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