Apple Event: May 7th at 7 am PT

Screen Time App Limits keep disappearing

Why does this screen time and app limits functionality not work? The ones I set are over-written, even tho I have block app turned on, half of the time they disappear and I have to restart the list. What is going on?


[Re-Titled by Moderator]

iPhone XS, iOS 16

Posted on Nov 30, 2022 10:38 PM

Reply
Question marked as Best reply

Posted on Jan 23, 2023 9:11 PM

100% same exact problem here! Apple, please fix this glitch! All my kids have to do is push the one more minute option, and boom, 8 hr a day on Instagram just like that. I have reset the app time limits like 20 times now and it is getting very tiresome.


This bug has made parental controls completely useless. Please fix so they work as they are supposed to!

148 replies

Nov 26, 2023 5:45 AM in response to NozzaTwit

NozzaTwit wrote:

I have to add my backing to this as well: APPLE! Please get this sorted!!

App limits disappear after a day or so. And of course, our kids don’t come and tell us!

And Apple have locked their iOS down so much that we can’t even rely on a good 3rd party option.

Come on!!!

I read somewhere that one workaround that kids use is to delete apps, and then re-download them from the App Store. This has the side effect of getting rid of app limits.


To keep them from doing this, use Screen Time to lock down their phones further so that they can't delete apps, or install new ones, without your approval.

Nov 29, 2023 9:10 AM in response to swissschokolade

Same issue here. It’s clearly related to the ”one more minute”-feature in my kid’s phone. Even if this feature is disabled (Block at the end of the limit), he can see this option going back and forth between apps. Then, doing that a couple of times, all the restrictions magically disappear. This has been the case for a looooong time. It's so ridiculous they haven’t fixed it and seem not even to care. It makes me wonder what other (security) issues are hidden inside these once-so-secure-and-superior devices.

Jan 6, 2024 6:03 AM in response to swissschokolade

Don’t believe Apple’s lies. There are multiple bugs so that the parental controls have never worked, and Apple has no interest in fixing them. If you try to get help, they will give you a run around of endless settings to check, reboots, updating iOS. I have tried all of it, and it never works for more than five minutes. For a company that prides itself on user friendliness, you have to wonder if this isn’t intentional just to get kids more addicted to their phones. I don’t think that Apple is lacking the talent to make parental controls work. In my experience, both Microsoft and Google parental controls is that they work much better. When it’s time to upgrade my kids’ phones, they will be androids, not iPhones.

Jan 30, 2024 1:03 PM in response to swissschokolade

I had this problem and I think I’ve possibly found the cause.


i had an older iMac with outdated OS X that could not officially be upgraded but it was in daily use and active.


first I upgraded all iPhones in the family to latest iOS but the problem persisted.


but when I found the opencore legacy patcher and was able to upgrade my older iMac - now screen time seems more stable and the app limits have not disappeared in 3 days..

Feb 2, 2024 12:18 AM in response to swissschokolade

Hello everybody! Looks like the problem has been fixed (after months of issues). The App Limits and all the others settings are no longer deleted automatically. I have 2 devices with App Limits and both of them retained their Screen Time configuration. Does it work for you too? P.S. I did not do anything special... one day... it decided to work (like it was supposed to).

Feb 21, 2024 7:27 PM in response to swissschokolade

It is still happening. It takes quite a while to set up with different limits for different apps, and then just disappears. It can happen after 1 day if your a lucky duck. It sure does suck. I have current iOS - 17.3.1. So they have done zip to fix this it seems. After more than year and presumably many complaints. This is one of the top features of screen time, used to work just fine prior to late 2022. So it losing it makes screen time only about 1/3 as useful. So so frustrating.

Apr 6, 2024 3:56 PM in response to TPOTOAP

You would think that the whole parental control software could have been re-written from scratch with the time taken to fix this bug. It’s obvious they do not want to limit the damaging effects off too much screen time on our kids! Apple obviously want a generation of kids addicted to their phones! I think it’s time to look at other phones that do parental control better!

Screen Time App Limits keep disappearing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.