Screen Time App Limits keep disappearing

Why does this screen time and app limits functionality not work? The ones I set are over-written, even tho I have block app turned on, half of the time they disappear and I have to restart the list. What is going on?


[Re-Titled by Moderator]

iPhone XS, iOS 16

Posted on Nov 30, 2022 10:38 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2023 12:47 AM

Hello,


The only fix that worked for me was:


  • Update all devices to latest OS: 17.0.2 (as I write this response)
  • Turn off ScreenTime on all devices
  • Turn on ScreenTime again
  • IMPORTANT: Make sure you don't enable "Content & Privacy". This is the key setting.


After these operations the time limit remained active. Of course, you might need Content & Privacy settings as well but this is the only thing that kept the App Limits in place.


Hope it works for you too!

Robert

Similar questions

149 replies

Feb 14, 2023 10:17 PM in response to swissschokolade

Truly unbelievable that there’s no fix to this yet! Beside this deactivation „feature“ - are you all experiencing a problem with the screen time notifications since iOS 16 as well? My kids‘ requests are nearly all pushed via iMessage and not as a screen time notification anymore, hence you cannot grant more time via the Apple Watch and the iMessage chats with your kids are spammed 😤

Mar 29, 2023 4:46 AM in response to swissschokolade

Very upset with this Screen Time bug that removes all settings and app limits. This is causing my two teen daughters accessing to adult content and exceeding by far the allowed time. This is happening on the two up to date iPhone 12 and M1 Macbook pro and an iPhone 8 to set up the limits and control them. If this is not resolved in the next weeks I think we have right to go against Apple for not taking care of this important matter that can affect kids.

May 19, 2023 7:17 AM in response to Pep_Meri

we just updated so only time will tell.... the issue was so random for us, sometimes would happen immediately sometimes would take a week. Fingers crossed.

I know bugs will happen, but this one was a complete feature failure and took MONTHS to get a resolution. This should have been a hotfix months ago.

The problem is, they know we are hooked in for thousands of dollars on these devices and are not going anywhere. Apple needs to be humbled in a big way!

Jun 16, 2023 8:13 AM in response to swissschokolade

Only APP LIMIT disappear randomly and my kids are happily using their phones unlimited! I have setup so many times but of no use. I reset my phone, logout and login my icloud, removed and redo screen time many times but nothing worked. So frustrating! Somehow APP LIMIT data seems not stored properly in icloud. I can see clearly with my phone and my kids' phones, I laid down both phones, setup APP LIMIT in my phone and it showed up in my kid's phone and just kept watching what would happen staying on the APP LIMIT screen. Guess what. BOOM! APP LIMIT disappeared in couple of minutes or in seconds sometimes. Please check my account. I am an engineer but I couldn't solve it by myself. This should be urgent. Otherwise the screen time is useless.

Jun 23, 2023 12:32 AM in response to swissschokolade

Please fix this apple!

I’ve had this problem for so long now and it’s beyond frustrating when all we’re trying to do is keep our kids safe.

months ago I spent hours onto apple support chat with all the families devices turning them on/off and doing all things suggested. It’s been manageable for a time but now app limits are back to randomly disappearing.

Not what you’d expect from Apple at all!

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Screen Time App Limits keep disappearing

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