Brother scanner doesn't work after Ventura upgrade

I have a 2017 Macbook Pro 13-inch, serial # FV***V22. I recently upgraded to Ventura 13.0.1 and now my scanner won't work. Previously I would got to System Settings, click Printers & Scanners, and click the Open Scanner button. Since the software upgrade, when I click the Open Scanner button, a new page opens with the name of my printer at the top (Brother MFC-J870DW) but nothing happens after that. I was able to use the scanner with an app (Brother iPrint&Scan) but regret the loss of innate scanner ability

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MacBook Pro 13″, macOS 13.0

Posted on Dec 3, 2022 7:29 AM

Top-ranking reply

mrmdr

Level 1

4 points

Posted on Feb 7, 2023 9:09 AM

Just went through this and had to

1) Delete the printer from my iMac (Ventura 13.1)

2) Download and update the driver from Brother

3) Download and run the firmware update tool from Brother

4) Restart my iMac

Now the scanner is working and with full features.

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Brother scanner doesn't work after Ventura upgrade

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