Sent mails showing in iCloud Mail Inbox, but only on Mac Mail

I have iCloud mail with a custom domain. I read/send mail on Mac, iPhone and iPad, and once/while on icloud.com - and everything usually syncs fine. But a couple of times a month, Mac Mail decides to show COPIES of my most recent 2-3 Sent emails (but no more) in my Mac Mail INBOX. Often the emails were sent a few days/week ago - but then all of a sudden a few just show up in Mac Mail Inbox. This am (12/4), an email sent on 11/29 just showed up in Inbox. It wasn't there yesterday.

No I did not BCC, and it is only the last 1-3 Sent emails, not the entire Sent folder. I've checked Mail Preferences and View/folder settings, and nothing I've changed fixes it. FYI, they also are not showing on iPhone/iPad/iCloud Inbox, only Mac Mail Inbox, so iCloud seems to be synching fine. So that tells me it's a Mail display bug? 2020 M1 Air, Ventura 13.0.1, Mail 16.0

MacBook Air 13″, 13.0

Posted on Dec 4, 2022 11:03 AM

Top-ranking reply

TammyW_03

Community Specialist

Posted on Dec 8, 2022 2:07 PM

Hey mktstrategy,

It sounds like you're possibly seeing a "follow up" suggestion. We found the following: Reply to, forward, or follow up on emails in Mail on Mac - Apple Support

Get reminded to follow up on emails with no response

If you send a message and don’t receive a response in 3 days, the sent email automatically resurfaces to the top of your inbox to help you remember to follow up.

• To ignore a follow-up suggestion, swipe right on the message in the message list.

• To turn this feature on or off, choose Mail > Settings, click General, then select or deselect the checkbox next to “Enable message follow up suggestions.”

Let us know if that's what you're seeing.

Take care!

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Sent mails showing in iCloud Mail Inbox, but only on Mac Mail

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