I just reset our Apple Homepods but when I go to invite the rest of my family they do not receive the invitations? I have updated the software on their phones and everyone is running the latest iOS versions. I have cancelled the invitation and tried reinviting them and still they receive nothing. What can I do to fix this? Why do they not give the option to send invitations by iMessage or email?
Apparently this procedure posted on Reddit solved the problem!!!
Putting it here in case this may be useful for others too.
I did it the RESET only on my wife iPhone (not mine which is the home owner).
Before this, I also "removed" the home app from my wife phone and re-installed it back.
Then applied the profile reset below.
After some minutes of waiting, the invitation was received and she was able to join the home again.
download and launch the HomeKit reset profile Safari on both mobile devices (looks like they change the link periodically, so be advised link may be dated): http://appldnld.apple.com/iOSProfiles/HomeKitReset.mobileconfig (note: you can try first on just the one device and avoid full reset, but I was forced to do both devices)
install the profile on both devices then go to settings to install the profile per these instructions: Install a configuration profile on your iPhone or iPad - Apple Support
restart both devices (may be optional, but doesn’t hurt)
go to settings and scroll down. You should now see a “Home” icon to open then select to “Reset Configuration.” WARNING: this wipes out all your HomeKit accessories and settings. You will need to start over.
open HomeKit app on both devices. They said to leave app open for 10 minutes, but mine reset in a minute. This should force reset your configuration keys.
to test, I added a single HomePod mini to a new Home and then invited spouse. She accepted easy breezy.
It took over a month to get through support to this solution. Hope it saves someone some time and frustration. Good luck!
Credits to:
https://www.reddit.com/r/apple/comments/xwwv3b/apple_homekit_invitations_not_working_solution/
Spent hours with senior advisor as well. I have no doubt that the advisor exhausted all the available options. I can’t understand why the engineers/super techies don’t seem too interested in solving these types of problems.
I went through the process that you described here... still not able to my Home App to work.. I even did a factory reset on my wife's iPhone and a factory reset/firmware upgrade on my AppleTV, sadly still NOT able to get the Home App Sharing Invites deliver to the user. As the main Owner of the Home App.. I hate to reset my phone and reconfigure it from ground-zero... Very Frustrating indeed , spent too many hours trying out all the suggestion I can find on the forum and web !.. I'm running latest Firmware 16.3 on iPhones and 16.31 on the AppleTV !
It is at least somewhat of a consolation to learn that numerous other people have had similar experiences with the Home Pod Mini and Home app scenario. An over-used word these days is “transparency,” but I guess there is still a place or two where the idea has not caught on.
Same issue with me. My wife does not receive any invites from me. We both have iphone 12s and are on 16.3. Crazy irritating. I must have sent and cancelled 50 invites, preceding each with short prayer and mea culpa for past sins. Nothing works! Apple, what up??
And the best goes on. I am sure that most users realize that tweaking technology is not always easy. However, the invites issue is not and not rare. Why doesn’t Apple own this problem and allocate resources to solve it? Apple users are loyal and deserve a committed effort in return.
Yep, still the same for me.
Plus, Apple Support has stopped responding about my existing support cases related to this issue. They don’t respond to emails anymore, and they stopped responding to the voicemails I have to leave.
I think we all realize that is a “first world” problem. That being said; as Apple users, we have a reasonable expectation that products should work as advertised and the instructional steps shown on the Apple website should be functional on our respective devices. I think the Home app should be taken off the Store “shelves” until it works properly. Then users could be advised to delete the existing app and reinstall the functional update.
Two iPhones with IOS 16.3 and one Home Pod Mini with IOS 16.3.1. I am not even sure what the new architecture is at this point. I was told that the mini invite feature might work with the 16.3.1 update. Nope.
624 users have taken the time to identify this problem. Perhaps there is a magic number that must be reached before Apple will comment on or address this issue. Apparently, the invite is supposed to be received within the Home app on the invitee’s iPhone.
I spoke with Apple support and their answer was “wait for an iOS update.” Guess what? There has been an update and the issue is still not resolved. If Apple wants to be a player in the home automation space they need to fix this.
Yep. Updated iPhone 14s to IOS 16.3.1 and went through the “invite” routine. Well, that didn’t change anything. I am just getting tired of trying to find out if Apple is even trying to make this work.
Just asking, are you sure you have had contact with engineers? The senior support advisor that I spoke with indicated that the engineers had not responded to the post of this problem. It would certainly make the situation a little more palatable if Apple would comment on the actual status of this issue.
I am getting this to work for my wife new iPad and newest software update 16.3.1
After resetting the Home following the steps already mentioned above, i am getting the invitation with unknown sender as showed in the attached screenshot.
Please Apple, we need a fix to this issue…
BTW, I am receiving invitation on OLD iPad Air with iOS 12.5.7.
This is still broken in 16.3.1! We have reset house completely, authenticating etc and it still doesn’t work. How is it possible to have such a basic essential feature broken for so long?
Clearly there’s nobody left in Apple QA.
Same here in Sweden, no invitations to one iPhone but works on another. I had read that they working on a new architecture, maybe because of that they will not do anything on this version.
Apple Home Invites Not Being Received
