slow motion choppy/dropping frame rate at 240fps

I also have this issue. After a restart it manages 239.98, 240.12 and 240.11 FPS. That should be expected since very accurate timing is needed. There might be a possible solution. If you enable ProRes video and free up resources with it, then record in slow mo. It’s frustrating this happens. Even my iPhone 7 can do better than the 14

Hi YossarianP,

It might be helpful for you to speak with Apple directly about this issue. Click the link below for additional assistance on this matter.

Contact - Official Apple Support

Kindest regards!

I have same problem, went to apple , they couldn’t help, i compared also to other iphones 14pro and max , and all of them have the same problem … my 11 pro max slow motioned so flawlessly . It’s definitely something with hardware. Oh yeah you know what one of Apple employees told me when I complained about it ? He said just wait until new iphone release…

Come on, Apple, you cannot and WILL NOT stay quiet on this forever. I didn’t pay over a thousand dollars for a phone only for it to not be able to do what my much older, much cheaper, much less advanced original iPhone SE could do with no problem. This is total BS.

I upgraded from my iphone XS to a 14 Pro a few months ago and really, the main reason that I upgraded was to replace my XS with a newer better phone to specifically shoot 240fps with inside a water housing. The 14 pro was having constant problems drifitng away from the 240 fps to do pretty much whatever it wanted. They had me redo the entire operating system and a bunch of other things before eventually replacing the phone. The new one's been behaving till yesterday when it too started setting the frame rate at whatever random number that it wants to. I turned the phone off and then back on which seemed to bring it back to 240fps. This is an ongoing issue though. I'm not sure why these newer iphones are having this issue, but it's not good enough Apple. I can absolutely say without any dobt at all, that I would NOT have purchased this phone knowing that there is an issue with the 240fps. Right now, I'm considering getting rid of the 14pro because it's useless to me if this issue can't be fixed.

This issues has just happened to me. I also used the feature a couple of days back for the first time, it worked fine.

I’ve used it again just now to capture a one off video opportunity, and the resulting video is dreadful, very choppy.

I repeated using a different subject and the same issue resulted.

This is really annoying.

From day one I had issues with my camera, to which Apple Support insisted after diagnostics that there was nothing wrong with it. After persevering, and various videos being messed up, I decided to visit an Apple Store and asked them to look at the phone. They confirmed it was faulty, then asked if it had been hit, knocked, or banged harshly, which it had not (I use the phone for video, in hand, it is not a primary phone and is treated with care).

Recently the camera has started to play up again, this time showing condensation in the lens, and stutter. It’s under Apple Care but for £1500 I expect premium, I’m so disappointed in the 14 Pro Max. I did buy the 15 Pro Max but after hearing about the issues with that, I sent it back. I wish they’d get it right.

FYI when I record video I generally have flight mode enabled and all apps closed apart from Camera.

I am super disappointed with my brand new iPhone 14 Pro because of this issue.

My old iPhone X did a much better job recording smooth slow motion videos. Seriously - You need to fix this, Apple!!

Please Apple fix this issue, impossible to use the 240fps on the iPhone Pro 14. Do we need to bring back our phones?

I’m pretty disappointed that my stupidly expensive iPhone 14 Pro has this issue after moving from the XR which could film 240fps with no issues at all. Even after a restart the 14 Pro only ever manages 239.98 so definitely seems to be something to do with the hardware on iPhone 12 and above that Apple doesn’t want to/hasn’t been able to resolve.

I’m extremely disappointed with this issue as well, as I discovered yesterday filming something that I won’t likely have the opportunity to film again. Neither my original SE or my SE2020 had this issue. They recorded brilliant, smooth, beautiful 240fps slow motion video.

This phone is buggy in many different ways, but this is probably the most frustrating issue I’ve discovered. Not being able to use a key feature of the phone is a major issue when spending $1,600 on a phone!!

I am very frustrated that this is AGAIN a problem with the IPhone 14 Pro Max. Got a 12 and found it for the first time. Never had a solution, and in the end I sold it. My 11 Pro was so much better in the slow motion video it’s not funny. Apple you need to get your act together this is a major issue.

I have experienced hardware failures across few of my Apple products during the past 15 years, but started to notice more users reporting hardware failures in Apple's products over the past five years.

In addition to my iPhone 14 Pro, I recently purchased a pair of AirPods Pro, where one of the AirPods had a clicky speaker unit from the start and had to be sent for repair to Apple. To my disappointment, Apple didn’t fix the issue when they returned me my AirPods.

It would be nice if Apple, at the very least, acknowledges the slomo-problem with the iPhone 14 Pro and communicates it!

I have exclusively bought iPhones since the iPhone 3G, but maybe it's time for me to start looking for better alternatives.

Again, the slo mo issue that plagues iphones since the 11 pro - in my case, the last phone that fully worked for me - is actually damaging my job. I am a videomaker, and in my videos most times I get to shoot things that are non repeatable. And it is a gamble whether some will be shot properly or not in slo mo. I will have to replace the iphone with a camera, the opposite of what I had decided years ago, because of this - with a huge impact on my workflow. Extremely disappointed. And I cannot believe Apple does not have the capacity to solve this.

Why the silence Apple? No public acknowledgment of the problem at all. Come on now. You guys are Apple. You're better than this... At least talk to your customers about the issue, instead of distracting them by making them reload their operating system. I wasted two days, doing that for nothing...