New Mac Mini M2 has constant issues with wifi. Its unusable. Ethernet works perfectly, but when using wifi the connection will consistently drop packets. Wifi works perfectly with older Mac mini M1, MacBook Pro, Intel Mac in the same small office. I have turned off all other devices and still have same issue. Did a factory reset and same issues.
Mac mini (2023 with M2)
**Solution discovered** (but Mac MUST release a fix for this soon. Very unhappy with my new Mac Mini M2 Pro.)
it is a problem with Wi-Fi 6 routers that combine all the bands under one SSID (Wi-Fi name).
If you have Spectrum, their “smart” router doesn’t have the function to separate the bands and therefore will NOT work. You need to get another router and the bands have to be named separately as others have said in the posts.
this is an issue that shouldn’t be an issue, and I’m surprised no fix has come for this yet so regular people don’t have to become network professionals to get their internet to work!
Are you on Comcast or using the Xfinity Xfi wifi modem/router. I noticed I lost all wifi late last night to all machines. This morning this Mac mini wifi issue seems to be resolved for now (While on phone with Apple reporting the issue)
Same problem. I’ve returned the device hoping it was faulty and hoping the replacement will resolve the issue where the Mac Mini Pro can’t connect to the 5Hz. Also, the Wi-Fi speeds are poor for 2.4GHz as well. I would have thought Wi-Fi 6e would be an improvement to older devices using a Wi-Fi 6 router.
Just got the M2 Mac mini for my wife and I am having the exact same issue. I have to turn the wifi off-and-on to get it to work again. I have the Xfinity wifi 6E gateway with 1 gbps connection. The M2 Mac mini is our only computer that has wifi 6E and is the only one that gets cut off. I don't know if that's the issue, but Apple has to resolve this issue ASAP. I've seen posts regarding this issue since December. BTW I has to turn the wifi off-and-on just to get to this page and again just to post it. Ridiculous!
+1
toggling the wifi off and on will cause it to temporarily behave normally, but connectivity will inevitably die again a few minutes later. Its literally only a few feet from my mesh wifi extender. Every single other device in the house work fine. Both my personal and work laptops positioned in almost an identical place as the Mac mini work fine. I don't know if its a garbage driver, faulty hardware, or terrible case design (it wouldn't be the first time Apple designed a product where the case interfered with RF signals...), but the product is defective. I'll wait until next Friday for a new driver, but if they don't release one, or that's not the problem, its going back to Apple
My Mac Mini M2 8GB memory/512GB SSD kept disconnecting from the WiFi I have at home. My other Apple devices Macbook Pro M1, iPad, etc. had NO such issue. Conversation with Apple tech support was no help. I returned it for a refund reluctantly.
Tried this and it didn't help for me. 60 -70 Mbps downloads on wifi when it works. Turn off and go ethernet 855Mbps. Will try reboot. But for so many having same issue alarm bells at corporate should be going off. Bought 1/30/23 honestly wouldn't have spent 1300 if I had known.
Just a heads to everyone running into this issue.
I tried everything thing on this discussion board but nothing solved the issue. It appears to be intermittent as I ran pings and would experience packet loss or heavy latency but sometimes it would run fine.
I was not able to resolve this issue but did work with Apple support and they will be sending me a replacement as I just received my Mac mini m2 pro on Tuesday.
I was having severe packet loss on both wifi and on ethernet with my brand new M2 Pro Mac Mini. Ethernet alone was 70% + packet loss, and Wi-Fi alone was better but still way up in the double digits. USB ethernet worked okay but still had more loss than expected. My old MacBook has 0.6% loss on the same wifi network, so certainly can't blame he network.
There is a workaround in another forum thread for the ethernet adapter in System Preferences that mysteriously seemed to also fix the issue for me when on wifi. Unfortunately, this fix doesn't stick for me after powering down and back up.
Note: I installed Ventura 13.2 very soon after unboxing the Mac Mini and installing XCode. Then started noticing the problem when installing other development tools. Presumably, if the issue were present in 13.0 I probably wouldn't have been able to download the 13.2 update or XCode - unless the Apple servers are exceptional at handling packet loss.
Separating the SSID's doesn't fix it for everyone. Dropouts happen on my ASUS RT-AX86U flashed to Merlin 388.1, but not my AT&T BGW320-500, both with separate SSID's for 2.5 and 5GHz and both running WiFi 6 speeds.
MacMini M2Pro | Ventura 13.2
I'm posting this information for anyone considering the exchange.
So, I had my Mac mini M2 pro sent back on Friday, Feb 3rd after working with Apple support. The Apple sales rep did state they will not be sending out a replacement until they receive my mini. I am tracking my return and the website states its still with the carrier. It is expected to arrive with Apple today and once they receive it my replacement will then be shipped out to me.
Now, I did explain to the apple sales rep this will cause an inconvenience for me for the whole week and they stated this is the only option I have as I purchased the item from the website and not a physical store.
With all this being said, my best guess would be Friday the earliest that I can setup and retest the WIFI.
I received my replacement MAC Mini M2 yesterday. Still unable to connect to any 5Ghz Wi-Fi access points or even see them broadcast from latest Ventura 13.2. The worst part of the story my order was for a custom config
M2 PRO WITH 12C CPU, 19C GPU, 32GB, 1TB of storage. The replacement they sent me was the wrong product the base version after waiting 11 days to receive a replacement and escalating the issue. This was my sign to return it and get a full refund.
I received my replacement Mac Mini M2 yesterday. Still unable to connect to any 5Ghz Wi-Fi access points or even see them broadcast from latest Ventura 13.2.
The worst part of the story my order was for a custom config
M2 PRO WITH 12C CPU, 19C GPU, 32GB, 1TB of storage. The replacement they sent me was the wrong product the base version after waiting 11 days to receive a replacement and escalating the issue.
This was my sign to return it and get a full refund.
Apple reached out to me to get more information about this issue, I spent almost 2 hours on the phone with them, went through every single detail of my configuration and was able to reproduce the issue while they were collecting logs.
They said they are reaching out to people on this thread and they are paying close attention to the issue given that is a new product.
Hopefully we’ll get a fix soon, this is very frustrating.
The wifi on my Mac Mini M2 Pro dropped constantly. I returned it the first day. I'm on my second one now and it's even worse. Ethernet is not an option for me.
No one had the store was aware of this issue. I spoke with customer service on the phone and only the high up techs were aware.
I was going to return this one again and get a customized Mac Mini M2, but I don't know....
Same issue for me. Attaching the "wifi signal" screenshots from both my M2 Pro Mini, and my M1 Pro MBP which are two feet away from each other.
No reason why these should be this drastically different. Gotta flood Apple with these cases so they make a change in the software if that is indeed the issue.
Mac Mini M2 wifi issues
