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New Mac Mini M2 has constant issues with wifi. Its unusable. Ethernet works perfectly, but when using wifi the connection will consistently drop packets. Wifi works perfectly with older Mac mini M1, MacBook Pro, Intel Mac in the same small office. I have turned off all other devices and still have same issue. Did a factory reset and same issues.
Mac mini (2023 with M2)
Chiming in to say I'm still having the same issues. Thankfully I have access to ethernet in my spot in my home office, which is the ultimate band-aid fix. If I didn't, my computer would be unusable. Sadly, I've found it more convenient to just plug it in and let it ride with poor wifi but a strong hardwire connection.
Some other bandaid fixes that have worked for me:
I've also had some issues with my OWC Thunderbolt 4 Dock with transferring data from one drive to another (both being plugged into the dock). Not sure if this is an issue with the Power Delivery of the dock or its relationship to the computer, or something with Ventura or Silicon. All of these things feel like a symptom of the same issue, but I can't be sure.
Truly depressing that Apple has put out a product that is borderline unusable unless the consumer uses a specific setup. I can't believe this thread with almost 300 replies and tens of thousands of views has still been ignored by Apple. A huge betrayal of the company's power users. Shame on them.
new MacBook Pro M2 Max - same problem
I am having the same issue on new MacBook Pro M2 Max, Venture 13.2. But I was also using a Thunderbolt 3 connected ethernet cable. If I disabled my Mac's WIFI things start working correctly. But with both WIFI and ethernet enable, I would get strange errors accessing web pages, failures to load page, network connection reset, and other random networking errors.
Returned mine today as well. No interest in screwing with workarounds and messing with my home network setup when it should work out of the box like every other apple product in my home. Maybe I'll pick one up in a few months if I've read that it's fixed.
I use the Fios G1100 router with separate names for the 2.4GHz and 5GHz bands. It connects OK before and after Ventura 13.2 upgrade the same day I setup the mini. I tested the speed from the provider and Google and they both say good connection--the speed as I subscribed. The issues here seem to be with certain WiFi routers with tri-band and using the same WiFi ID. So far my connection experience with that oldie router in the closet has been good.
IMO, based on the little testing this is not a video cable issue, these new mac’s have a bug in the Wi-Fi stack.. I solved the problem by connecting to Ethernet - that’s not the long term plan and if apple does not acknowledge or resolve in the next 10 days i will need to return.
PS. I am running an eero mesh network for the last 5 years, i have many new apple devices working wireless w/o issue.
apple give me a reachout
Newbie here - please be kind. :)
Bought my basic Mac Mini M2 a few days ago. Did the initial setup with Migration Assistant bringing my settings and data across from the MacBook Pro. Discovered I have the problem with the Mac Mini M2 not being able to connect to the 5GHz side of my wifi or not be ing able to connect to Internet if it does connect to 5GHz wifi. Works OK on the 2.4GHz wifi.
Achieved some success after re-installing macOS, but problem returned today after I reconnected my Anker power dock. I now have a reliable and repeatable correlation between switching on the Anker power dock and the 5GHz wifi link failing. When I disconnect the Anker power dock I can reconnect to the 5GHz wifi and normal connectivity returns.
I hope this might help someone else. How do I go about reporting this to Apple for proper investigation?
I received my replacement Mac Mini M2 Pro on Thursday Feb 9th. I have been running speed tests and ping tests successfully off and on for the last few days. When I received my original ordered Mac it was about 3 or 4 days in that the wifi issues were starting.
So, what I did differently was not install Ventura 13.2.1 and so far no issues. I am currently running on 13.0.
I do not know if this is the culprit but I will not update my OS at the moment until it can be verified. I've already been out of work for a week waiting on the replacement.
As of now the mac mini is working great. Hardware issue? Software issue? I can't confirm either at the moment. I hope this helps.
the mini was made in Malaysia and shipped from Shenzhen China via UPS. It came with Ventura, during setup it did ask to update but I chose to setup first. No problem with wifi then I updated to 13.2, no problem. For the sake of being adventurous and update happy, I did the update to 13.2.1 just yesterday. I checked speedtest, packet loss, no problem. It connects to the 5Ghz band. The RSSI is -50 dBm, the Noise is -81 dBm, or thereabout. So far so good. I don't use the ethernet at this point.
13.2.1 seems to have solved my WiFi issues and sidecar now works properly when I connect my mini to my iPad and laptop (was unusably choppy prior to the update). I am optimistic that I don't have to bring it back at this point.
Set up my M2 Pro Mini today. Wifi was blinking on and off until I connected it physically to my Eero base router by a network cable from my junk box.
Next I phoned the Eero support phone number (listed on my Eero IOS app). The support person had me soft reset the base unit via the tiny button on the bottom, unplug and reply the satellite units, and wait about 5 minutes while everything I guess percolated through the system. Finally the support person had me disconnect the network cable. Chrome browser speed test reports the mini is getting 596Mbps down and 20Mbps up. That’s about 60% of what Xfinity is delivering to the Eero (Xfinity is in bridge mode) but I didn’t pause the Dropbox download for the test (Dropbox is working on transferring 70,000 files to the mini, about a ten hour job).
Problem solved by the Eero team!
"Achieved some success after re-installing macOS, but problem returned today after I reconnected my Anker power dock. I now have a reliable and repeatable correlation between switching on the Anker power dock and the 5GHz wifi link failing. When I disconnect the Anker power dock I can reconnect to the 5GHz wifi and normal connectivity returns. "
I had thought that 13.2.1 had fixed this but it has returned.
Seemed worse today. I did the upgrade of Ventura as some suggested. Haven't been able to get internet at all since. Same issue. Connects to the router but no data transfer. Really disappointed. Going to send this back.
I just got a macbook pro with an M2 pro chip and am also extremely disapointed by the wifi support.
I can not connect to eduroam at work at all. Here is what my IT team told me:
Update for the eduroam issue on Ventura. It appears to be a known issue to the Networks team, I will be discussing this further with them. It is only impacting M2 Macs (it isn't a Ventura issue but a hardware issue). As soon as Apple have provided a solution we will be contacting you by email to let you know that Eduroam is available again. Unfortunately, we have not been provided a current timescale for this from Apple.
At home I could initially only connect to my wifi when being within 5 meters from the router... Fortunately the workaround of separating my 5GHz and 2.4GHz networks into distinct SSID and only using the 2.4GHz one now allows me to use the wifi at home. This however obviously has an impact on all my other devices which were handling the combined 5GHz and 2.4GHz with no issue whatsoever but now have to be configured appropriately.
I tried bypassing this problem by keeping a combined SSID but forcing the new M2 mac to only use the 2.4GHz channel but it looks this feature has been removed in recent Mac OS versions...
Certainly not the experience I was expecting for such a high-cost device. Very frustrating.
REPLACEMENT ROUTER SOLVED MY PROBLEM (BUT APPLE STILL NEEDS TO UPDATE FIRMWARE)
I had a similar problem with my new Mac Mini M2 as others on this thread. The new Mac could not connect to my Wifi even though every other device we have connected without a problem. One of these other devices is a Macbook Air M2 running Monterey.
We have fibre optic service with 500mb/s coming through a 5-year-old Bell Home Hub 3000 router (I am in Canada). The new Mac Mini could connect via Wifi to the router but could NOT get an IP address. The error messages were either no IP address or a self-assigned IP address. Either way, it could not reach the Internet. Connecting via ethernet cable worked perfectly.
High level customer support from both Bell and Apple kept bouncing me back and forth for days, tweaking settings and blaming each other. We tried everything, including reinstalling Ventura. No one suggested disabling AWDL, but I wouldn't want to give up that functionality anyway.
Eventually, a high level tech support guy at Bell recommended separating the signal into two separate SSIDs--one for 2.4 and the other for 5ghz. (He might have been reading this thread.) The Mac Mini connected without any problem to the 2.4ghz SSID but behaved exactly the same way with the 5ghz SSID. This was enough to convince him that it is an Apple firmware issue.
But here's an interesting twist: I took the Mac Mini to other locations, including an Apple store, had no problems connecting to other Wifi networks. One of these other networks I tried definitely had an SSID that combined 2.4ghz and 5ghz, and the Mac connected to the 5ghz band without any trouble. For whatever reason, it was only my router that created probelms for the Mac Mini.
On a whim, and out of desperation, I called a Bell store and asked if I can swap out my router for a different Home Hub 3000. Right away they said yes. Apparently, it was in my contract all along that I could just bring in my router and exchange it for a different one anytime, no questions asked. It is insane that not one single Bell tech support person told me I could try this as part of the troubleshooting process. In fact, some of them told me that I could NOT get a replacement.
The replacement Home Hub 3000 worked perfectly and immediately. The Mac Mini connects right away to 5ghz. If anyone else out there is experiencing a similar problem, be sure to try swapping out the router (if you can).
Even though the swap solved it, I still think this is partly an Apple firmware problem. There is absolutely no reason that the new Mac Mini should NOT have worked on my first Home Hub 3000, when everything else connected to it without any problems.
My solution :o)
Investigating a bit and seeing the different configurations of my Wi-Fi 6 router (Mitrastar) I have
been able to see that the default option for the 5ghz Wi-Fi bandwidth is set to 80mhz. I have changed
this option to 160 mhz
Everything has been solved!! 5ghz wifi is working perfectly now and it's the first time since
I bought the macmini that it gives me the real speed contracted in the speed test with
absolutely no loss!
I have reactivated handoff airplay and AWDL because in my case this does not solve anything.
I haven't had to separate the SSIDs either, I've been testing all day and it's still perfect
with this change made.
Done every step was mentioned above.
Unfortunately, no success.
I'm with Apple representatives over a week.
None of them had a solution.
Should I return my M2 pro mac mini, Or wait for a solution here?
Mac Mini M2 wifi issues
