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iPhone Hotspot keeps disconnecting

iPhone's made hotspot only works steady with Apple computer. As soon as you use it with any other computer, it keeps randomly disconnecting over and over again. No matter if you keep your screen on or off, phone is in low power mode or not, if you have the latest iPhone or not, etc. It is impossible to do any quality work on your laptop using iPhone's hotspot. It has nothing to do with software updates or anything like that as I am always running the latest version of iOS. I have read on the internet so many threads about this. It is something that Apple just refuses to fix for years. Or does that on purpose.. Whatever the case is - it is absolutely not nice, as it resembles the quality of Apple's products and service. So frustrated and disappointed.....


[Re-Titled by Moderator]

iPhone XS Max

Posted on Feb 23, 2023 7:24 AM

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Question marked as Best reply

Posted on Jun 9, 2023 6:41 AM

Someone mentioned in their replies on here, that this could help:

Settings - Personal Hotspot - Maximise Compatibility.


I was excited, as I thought that just maybe Apple has noticed this issue and provided a solution.

Noot!


This feature has shown up recently as it has never been there before. I have turned it on. Still the same problem persists. Not sure what this feature does in that case. Also this feature can be found on my iPhone Xs Max, however, it is not there for my iPhone SE 2016. So this magic toggle button that does nothing is probably made only for iphones that run the newest soft.


So few of my observations to make the hotspot work a little longer than usual:


1) Restart your phone, before using it as a hotspot;

2) DONT use your phone. (if you receive a message, email, any notification, be strong - do not touch your iphone. As the hotspot will be lost in 9 times out of 10)


These are quite a meaningless suggestions. Meaning - it should Just Work without any "just dont breathe" adjustments. Plus - it does not mean that your hotspot will be steady, it just gives you more chance that it wont turn on 10x in 30mins, but maybe just 5x.


For all who wonder:

1) As hotspot is turned on, it is used instantly and non-stop, so it does not turn off just because there is no activity;

2) You can keep your iphone locked or unlocked - it does not matter. It will turn off anyways.

3) It still works perfect with any Apple computers, laptops.


Imgine running your online store and adding new stuff to your store. Imgine picking out and uploading 70 images to your multiple listings.. Imgine noticing, that while images seem to be loading, your internet has been disconnected. Imgine understanding that your images wont be uploaded when you reconnect, so you have to do it all over again. And imgine this happening several times a day.


If you have stumbled upon this threat and have a similar issue, please spare a minute and press the "me too" button, or even better - write your own comment. Even if it will still say "me too". Hopefully that will gain the required attention from Apple and this issue will be fixed with iPhone69 or something..


If Apple thinks that it is most important that the connection is steady within Apple ecosystem so that customers are forced to buy only Apple products.. I dont know about you, but Id rather sell all my Apple products and buy some universally working gadgets instead.

Similar questions

129 replies

Nov 5, 2023 6:55 AM in response to Kristaps_6000

Dunno... Too many responses on this thread to be of any value....


What am *I* going to do?

  • Stop using an iPhone as a hotspot (Thanks, 🍎),
  • get a real WiFi instead, (i.e. continue using the tp-link I had in the past, even though it is "only" LTE), and have a STABLE connection.
  • Forget about an Apple device to be a reliable hotspot.


My experience with Android devices acting as hotspots is 1000x better, but I'll go with a mobile hotspot from a reputable supplier instead of reactivating my Samsung Galaxy S6 (which was more reliable than my iPhone 14 Pro Max).


Dunno why Apple is crippling the "Personal Hotspot"? (deliberately or out of incompetence?). It just turns off after 10 - 20 minutes, no matter whether I am idle, or in the middle of a phone conference in my home office... Unless, of course, I keep "personal Hotspot" settings open in my iPhone settings app for the duration that I need uninterrupted service...


It sure doesn't make me more loyal to the platform. Apple, you're way too expensive to not make all aspects of mobile computing a complete breeze....


I'm just not buying into your annual (or even bi-annual) (or even tri-annual) renewal cycles anymore, and into your commercials with oh-so-diverse and always-bright-teethed-alleged-developers-or-users...


JUST "MAKE IT WORK"?? You truly OWE it to me, ok?

Nov 4, 2023 12:10 AM in response to Kristaps_6000

I have both windows, linux and mac. If I connect via mac. Hotspot works flawless. If I connect via windows or ubuntu, iphone turns off the hotspot constantly. I had to on and off again. I am joining to a meeting and 20 minutes later just kicks me off from the internet. I am having the problem for years. I am pretty sure this is not a bug or something else. You are working with top tier developers in the world. This is an intentional feature. But you know what. People don't get an mac just because you cut their internet. I knew people working as nomad. They switched to android just because of this problem..

Nov 14, 2023 5:04 AM in response to Kristaps_6000

My situation is slightly different from most of you but i found this post because I was having the exact same problem. Hotspot disconnects at random. Maybe on for 5 mins, maybe 15 mins next time. Maybe 2 mins after that. Who knows? I sure don’t.

Im running iPhone XS Max, iPad wifi+cellular, and MacBook Pro running Windows 10 on bootcamp. I do vehicle diagnostics and reprogramming for a living. When i flash update a cars computer, i need a steady internet connection for anywhere from 15 minutes to an hour. If the update is interrupted for any reason, i will be buying my customer a new computer out of my own pocket AND trying the process again. Being an Apple loyalist, you can imagine my frustration. I have been very blessed so far and have not had the disconnection during a programming event. Here’s how I managed to work around this problem.

I noticed years ago the hotspot issue with iPhone. I also noticed that when i use my iPad as the provider of hotspot, i got much longer connection times, but still not indefinite. After finding this post, it gave me some ideas and i found something that worked for me. I always restart my iPad first. I go into settings and set auto screen lock to “Never”. Then i go to the hotspot page and turn hotspot on and I LEAVE THAT HOTSPOT PAGE OPEN WITH SCREEN LIT UP AND IPAD PLUGGED IN TO CHARGE AND I DO NOT TOUCH IT FOR ANY REASON!!! When i do this, my MacBook stays connected on hotspot for a very long time. I have never had the connection drop at all since I’ve used this method and i have tested 12 hours of continuous connection time. I know someone’s gonna say “it won’t disconnect if you connected to a MacBook” but i promise you that’s more a MacOS thing because im running windows on my MacBook Pro and without this method, depending on apple’s hotspot is like playing russian roulette with 5 bullets.

As i said in the beginning, i know my situation is slightly different as im working with an iPad with cellular. I have not tested this method using the iPhone as the provider of hotspot because it’s nearly impossible for me to set my phone down and not touch it for any amount of time. I imagine it “should” work the same. Maybe I will test it sometime soon.

It’s not a fix, but it worked perfectly for me. And it’s better than buying an android (YUCK!)

May 15, 2023 12:40 AM in response to Kristaps_6000

iPhone 13 Pro after latest update same issue. This morning I wasn't able to join meeting due to hotspot randomly disconnecting. It was connected to charger all the time, after disconnection did hard restart, reset. Nothing helped!



Also lock screen notifications are still squared for some miliseconds, not rounded right away, seems like a lag.

And guess what iPhone 13Pro without any harsh usage and healthy charging now battery health is 87%.


FOR WHAT ARE WE PAYING Whats the point of releasing new model every year if none of them are working fully ??

Aug 19, 2023 7:45 PM in response to Kristaps_6000

I just switched from a Samsung S22 Ultra and never once had an issue connecting with my hotspot service with Verizon. The moment I switched over to the iPhone 14 Pro Max, the hotspot service on this iPhone connects devices but drops internet traffic both on the devices and my iPhone.


totally interrupts my needs, and if I can’t find a resolution I’m going to switch back to Samsung. Seems this has been an ongoing issue with no clear path to a resolution.


Yes, I covered all the support steps, only to still continue to be told that it’s a cell provider issue, but I promise when I slip a SIM card into my S22 ultra, issues are gone.

Nov 28, 2023 4:12 PM in response to Kristaps_6000

I have the same problem with my iPhone 11 and I have the latest iOS . This is Apple problem the company has design the phone to work the hotspot only if you have your screen on then it is working fine. But if you turn off your screen hotspot turns also off . And it doesn’t matter if you left your switch on … I hope apple fix this problem in the near future because I have face it since iOS 8 released. Also disappointed… the android in this point is better and the hotspot is always on .

Nov 29, 2023 4:35 PM in response to Kristaps_6000

Dear Apple, Please help!


I've been having a lot of trouble lately connecting via Tetering Bluetooth. I own an iPhone 15 with iOS 17.1.1. Could you check if there is a bug in the new iOS 17? I have tried everything, including resetting the network settings, etc. The connection frequently drops out. And it all worked fine with IOS 16. Please check it. Its drops of when the iPhone goes to sleepmodus.

iPhone Hotspot keeps disconnecting

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