iPhone Hotspot keeps disconnecting

iPhone's made hotspot only works steady with Apple computer. As soon as you use it with any other computer, it keeps randomly disconnecting over and over again. No matter if you keep your screen on or off, phone is in low power mode or not, if you have the latest iPhone or not, etc. It is impossible to do any quality work on your laptop using iPhone's hotspot. It has nothing to do with software updates or anything like that as I am always running the latest version of iOS. I have read on the internet so many threads about this. It is something that Apple just refuses to fix for years. Or does that on purpose.. Whatever the case is - it is absolutely not nice, as it resembles the quality of Apple's products and service. So frustrated and disappointed.....


[Re-Titled by Moderator]

iPhone XS Max

Posted on Feb 23, 2023 7:24 AM

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Question marked as Best reply

Posted on Jun 9, 2023 6:41 AM

Someone mentioned in their replies on here, that this could help:

Settings - Personal Hotspot - Maximise Compatibility.


I was excited, as I thought that just maybe Apple has noticed this issue and provided a solution.

Noot!


This feature has shown up recently as it has never been there before. I have turned it on. Still the same problem persists. Not sure what this feature does in that case. Also this feature can be found on my iPhone Xs Max, however, it is not there for my iPhone SE 2016. So this magic toggle button that does nothing is probably made only for iphones that run the newest soft.


So few of my observations to make the hotspot work a little longer than usual:


1) Restart your phone, before using it as a hotspot;

2) DONT use your phone. (if you receive a message, email, any notification, be strong - do not touch your iphone. As the hotspot will be lost in 9 times out of 10)


These are quite a meaningless suggestions. Meaning - it should Just Work without any "just dont breathe" adjustments. Plus - it does not mean that your hotspot will be steady, it just gives you more chance that it wont turn on 10x in 30mins, but maybe just 5x.


For all who wonder:

1) As hotspot is turned on, it is used instantly and non-stop, so it does not turn off just because there is no activity;

2) You can keep your iphone locked or unlocked - it does not matter. It will turn off anyways.

3) It still works perfect with any Apple computers, laptops.


Imgine running your online store and adding new stuff to your store. Imgine picking out and uploading 70 images to your multiple listings.. Imgine noticing, that while images seem to be loading, your internet has been disconnected. Imgine understanding that your images wont be uploaded when you reconnect, so you have to do it all over again. And imgine this happening several times a day.


If you have stumbled upon this threat and have a similar issue, please spare a minute and press the "me too" button, or even better - write your own comment. Even if it will still say "me too". Hopefully that will gain the required attention from Apple and this issue will be fixed with iPhone69 or something..


If Apple thinks that it is most important that the connection is steady within Apple ecosystem so that customers are forced to buy only Apple products.. I dont know about you, but Id rather sell all my Apple products and buy some universally working gadgets instead.

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134 replies

May 25, 2023 10:14 AM in response to YerAWizardLarry

Same here. They better can call this "No Support From Apple Community" Of course it's pathetic that nobody of Apple is reading this and helps solving the problem. As a 33 (!) year long Apple user ... it used to be a brand that was user friendly, now it is as pathetic and complicated as ms/dos then and just as autistic and nerdy as Microsoft. When they were a niche brand it was okay. Now they became a money making machine like the rest.

Jun 4, 2023 10:32 PM in response to Kristaps_6000

I’m a gamer and heavy on the spectrum and this is happening to me constantly as well and it’s driving me insane. Like literally I am having fits of anger and I have become very unsportsmanlike due to the constant irritation. I’m already pretty high, strong and irritable, but this is putting me over the edge and for the life of me it makes no sense because while the PC will disconnect my tablet or Nintendo switch and the PC is where all my games are. Apple, please do something about this. It’s on your end. It had to be. all my stuff is constantly up-to-date almost religiously.

and honestly, this 13 Pro is just not a good phone. It’s a Bizzarre & small size that I would expect for the regular version but I can’t imagine it being smaller than this, it doesn’t run the newest games smoothly and not without overheating like crazy. And the battery life just keeps getting lower and lower seemingly quick. I’ve only had the thing almost a year and a half and it’s down to 86% battery health. And while I realize that things may get taken out of your store, I thought the arrangement was if you have linked it to your account that you could re-download it forever as long as it will function on the current iOS, and when you guys went back on that I cried and screamed and cursed your name. The biggest kick to the nuts to me though is that I do not want to step verification on my device. It automatically set it to do that and apparently you do not allow us to unset it if it has been several weeks since it was implemented. And yet we did not get a severe warning that you implemented it without our knowledge, and I don’t want it. I feel betrayed by you I’m reconsidering, whether or not I can live without the Apple App Store.

Jan 19, 2024 9:12 AM in response to used2LuvApple

used2LuvApple wrote:

APPLE, PLEASE GET BACK TO WHAT HAS DRAWN MYSELF & MANY OTHERS TO YOUR PRODUCTS - namely that they work, preferably in a user-friendly fashion!

Apple doesn't read here in this user-to-user technical support forum for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple


Jan 30, 2024 4:06 AM in response to Kristaps_6000

The only way I found to reliably reconnect all previously disconnected devices (1 Windows Laptop, 1 Mac Studio, 1 iPad, 1 AppleTV, and a second iPhone) is to

  • wake up my Hotspot iPhone
  • go to settings, open the Personal Hotspot section (the one saying "allow others to join"),
  • go to the various devices, find the hotspot and connect to it,
  • the hotspot will not appear in the list of available networks / hotspots UNLESS I have the iPhone awake AND the Personal Hotspot Settings open.


For some reason, my iPhone thinks it needs to disconnect everything after a while, and make the hotspot name invisible.


I agree with other comments here that say that they resolved the problems by switching to Android. I used to also have an Android device. There was a specific hotspot setting that enabled uninterrupted connectivity / automatic reconnection, which Apple doesn't have. They're really making an iPhone unsuitable for Personal Hotspots, and therefore less attractive. I've intentionally invested in a better 5G mobile data plan to move from landline to mobile only, having voice AND data in parallel, but the iPhone is definitely not the right choice for that setup.


I have yet to make up my mind whether I will once again invest in landline AND a cheaper mobile plan, or switch to Android altogether.


What REALLY irritates me is that Apple once again plays possum, and is just not acknowledging at all that their Personal Hotspot does not meet our expectations.

May 20, 2024 10:47 AM in response to Kristaps_6000

I have been running into this as well. I seem to have found a solution that works for me: use the Command Center to make the hotspot discoverable:


  1. Pull down from the top-right corner
  2. Long press on the wifi icon
  3. Press the button for "Personal Hotspot"


At this point, the Wifi icon will disable and the hotspot icon will turn green. Since enabling the hotspot in this way, my connection has been consistently stable while watching One Piece from my office tv. I could barely even start the video before this. I do have "Maximize Compatibility" turned off. Not sure if it makes a difference or not. I think simply using the Command Center to manage the hotspot made all the difference.

iPhone Hotspot keeps disconnecting

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