Suddenly i cannot access my apoke id from the settings app and face is and passcode option ate not available
[Re-Titled by Moderator]
If you have a work email account on your phone it can have restrictions. Just the presence of a work email account gives your IT department control of security features on your phone.
As a check, go to Settings/General/VPN & Device Management. Do you see a profile for your work email?
Then your phone does not support Face ID. iPhones support EITHER Face ID OR Touch ID, no iPhone supports both.
Face ID: iPhone X, XR, XS, 11, 12, 13, 14
Touch ID: iPhone SE (all generations), 8, 7, 6S, 6, 5S, 5C, 5, 4S, 4, 3GS, Classic
Read the Apple-recommended post at the top of this page.
hadley280 wrote:
getting Touch ID and passcode in my settings
Read the Apple Recommended post at the top of this page.
Thank you so much. I changed my crack screen and realized that PASSWORD AND FACE ID OPTION WAS MISSING. I thought it had to do with the new screen. There were over 3000, complaint in line about the missing app since the last software update. I was told to back up my phone and reset it . I decided to check more results. I successful restored the above app based on your instructions. I am incredibly greatful.
Thank you so much. The Apple Genius folks couldn't figure this out. You were right on the money, and I was able to avoid sending this phone in. Thank you!
Sir ji you are amazing, service centre folks couldnt figure it out and made me reset my phone twice.
Thanks it was very useful. Someone advised me to active those restrictions and I forgot how to activate it again.
I do not have screen time turn on and still can no longer activate Face ID for Amex. The option is no longer available in setting for that app. What changed?
I’d like to set up Face ID (before it was in settings), I don’t know how it disappeared
I did what is suggested but i still can’t see it in settings! Any other suggestion?
What if I don’t have the passcode? Then what?
As I don’t know what you did or what was suggested, follow the guidance in the Apple Recommended post at the top of this page.
Mine still didn't show up after following these directions.....AND I reset it for good measure :(..... anyone else?
Thank you so much this really helped.
I hadn’t needed to update my Face ID until now due to me having on blue light glasses. And i must have changed the settings at some point in time.
(obviously lol). And thought I was going crazy because i wasn’t seeing it.
The first response listed above from SravanKra totally worked for me. I had provided feedback to Apple, and they mentioned screen time settings might be the problem, but didn’t point out exactly which setting to change. Now I’m good to go!
Face ID and Passcode Missing in Settings
