richfo1 wrote:
To be honest, I thought that you were a Bot also. For almost every problem that I have, and look on Apple's forums for an answer, the first thing that shows up is someone telling us how to restart our devices. I thought that was an automatic reply from Apple. Also, the original poster already said that that they had rebooted the device several times, further showing that you didn't even read the post prior to answering. Restarting the device Has worked for me, maybe once out of 50 issues over the last 20 years, and something that is normally tried well before consulting the internet for an answer.
Like some others, you clearly don’t read beyond the first paragraph of information provided. A forced restart is often recommended as a necessary starting point - as this will (a) resolve many issues - and (b) ensures that the device is in consistent state before starting other troubleshooting steps.
For the benefit of all here - and others that will inevitably encounter this thread - contributors here are all human. With the exception of the site moderators, all here are end-users, just like you. Where we perhaps differ is that senior contributors, within the Support Community, give their time freely to help others; where we can, we provide help and guidance to those that seek help with technical issues and problems.
Those that seek help need to consider that being rude - such as accusing others of being a “bot” - both unhelpful and is unlikely to encourage continued participation from those attempting to provide help.
For those that need to be reminded, there are Terms of Use that govern participation within this community - to which all participants agree before being able to post here. Similarly, there are rules of etiquette. I’ll leave you to find the links to both.
In conclusion, courtesy will achieve far more than rudeness where help is sought.
