Unable to get iMessage Notifications on my iPhone 13 Pro Max

Hi Everyone,

I'm hoping that the amazing people of the Apple community can help solve a mystery I have been experiencing for months.

For some reasons I am not getting notifications from some of my contacts, If I am holding the phone and it is unlocked, then I get the notification (both sound and vibration) if however, it is not in my hand, or unlocked then I get absolutely nothing, no sound, no vibration, not even a notification to the watch. It is very frustrating as I miss important messages, or I do not see them for hours until I next open my phone. It only seems to do it to some (one in particular).

Just to help, I have unpaired the watch and repaired it, I've just recently bought a new watch and it does it on both. It happens if I'm wearing a watch or not, both the watch and phone have notification on. It did it on my iPhone XS Max and it does it on my 13 Pro Max.

Any help greatly appreciated.

Nick

[Re-Titled by Moderator]

Apple Watch Series 4, watchOS 9

Posted on May 19, 2023 6:57 AM

Top-ranking reply

SravanKrA

Community+ 2025

Level 10

430,636 points

Posted on May 19, 2023 7:03 AM

Have you enabled Scheduled Summary?

Settings > Notifications > [Select the App that you are having trouble receiving immediate notifications]

See the pic below for a few examples. Please select immediate delivery.

Go to Settings and tap Notifications. Select an app under Notification Style. Under Alerts, choose the alert style that you want. If you turn on Allow Notifications, choose when you want the notifications delivered — immediately or in the scheduled notification summary.

Use notifications on your iPhone, iPad, and iPod touch

Change notification settings on iPhone

Go to Settings > Notifications.
To schedule a notifications summary, tap Scheduled Summary, then turn on Scheduled Summary. ...
To choose when you want most notification previews to appear, tap Show Previews, select an option—Always, When Unlocked, or Never—then tap.

More items...

Change notification settings on iPhone - Apple Support (IN)

You can allow access to Notification Center on the Lock Screen. Go to Settings > Face ID & Passcode (on an iPhone with Face ID) or Touch ID & Passcode (on other iPhone models). Enter your passcode. Scroll down and turn on Notification Center (below Allow Access When Locked).

View and respond to notifications on iPhone - Apple Support (IN)

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Unable to get iMessage Notifications on my iPhone 13 Pro Max

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