Unable to get iMessage Notifications on my iPhone 13 Pro Max

Hi Everyone,


I'm hoping that the amazing people of the Apple community can help solve a mystery I have been experiencing for months.


For some reasons I am not getting notifications from some of my contacts, If I am holding the phone and it is unlocked, then I get the notification (both sound and vibration) if however, it is not in my hand, or unlocked then I get absolutely nothing, no sound, no vibration, not even a notification to the watch. It is very frustrating as I miss important messages, or I do not see them for hours until I next open my phone. It only seems to do it to some (one in particular).


Just to help, I have unpaired the watch and repaired it, I've just recently bought a new watch and it does it on both. It happens if I'm wearing a watch or not, both the watch and phone have notification on. It did it on my iPhone XS Max and it does it on my 13 Pro Max.


Any help greatly appreciated.


Nick


[Re-Titled by Moderator]

Apple Watch Series 4, watchOS 9

Posted on May 19, 2023 6:57 AM

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Posted on Feb 26, 2024 10:22 PM

i get the same thing except i don’t get ANY notifications from my contacts ive tried restarting my phone letting it die and charge it just won’t let any of my messages go through and give me a notification for the message i have a iphone 15 and it’s only been happenening for like a month now but it’s getting annoying missing out on these texts i even missed out on my nieces birthday party because i got the text but no notification for it at all i saw the text a week later and it was already too late anyone have this problem before?


note: i did already check my settings and notifications and i have show alerts on all contacts im just not getting notifications specifically from the messages app

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Feb 26, 2024 10:22 PM in response to NeoGen

i get the same thing except i don’t get ANY notifications from my contacts ive tried restarting my phone letting it die and charge it just won’t let any of my messages go through and give me a notification for the message i have a iphone 15 and it’s only been happenening for like a month now but it’s getting annoying missing out on these texts i even missed out on my nieces birthday party because i got the text but no notification for it at all i saw the text a week later and it was already too late anyone have this problem before?


note: i did already check my settings and notifications and i have show alerts on all contacts im just not getting notifications specifically from the messages app

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Jun 10, 2024 8:26 PM in response to NeoGen

I just started having this issue like 2 days ago and finally came to the internet for help. I have an iPhone 15 and an iPad Pro 5th gen, for some reason my phone is starting to not receive messages from certain contacts but my iPad will receive them. What do i doooo?

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Nov 19, 2023 1:08 PM in response to YellowDinomeh

It’s the same for me. The one contact I frequently message, my settings for notifications are on immediate delivery and now for the last 4 days I haven’t been notified when the y text but every other contact that texts me I get an immediate notification. I tried muting and then unmuting the conversation but I’m still facing the same issue. Have you been able to find a solution yet?

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Oct 14, 2023 10:27 AM in response to NeoGen

I have the exact same issue right now. Notifications for one specific person is not coming through and I consistently miss them. It doesn’t happen every time they text me, but it happens most of the time.


I checked the notifications settings for that one specific person, but everything was normal. They do have a unique text tone and ringtone that’s not the default, but otherwise is the same as everyone else.


I’m hoping someone can help, it’s very frustrating.

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Jul 18, 2024 11:45 AM in response to NeoGen

My partner and I have the same issue. Neither of us receive imessage notifications from each other. This does not happen consistently. The conversation is not muted and imessage notifications are turned on. Quite often there are no notifications on my lock screen and then I look and there are unread imessages. We have investigated and tried ALL of the options proposed in this thread with NO SUCCESS! Apple PLEASE ADDRESS this!

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Mar 30, 2024 7:18 PM in response to NeoGen

I had this problem for a while. Then I realized that the specific chat had been muted. Open your messages app and swipe left on the message that isn’t giving notifications. There will be a bell icon there. Mine had somehow been muted. You can just unmute the chat and the notifications will come again.

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Jun 3, 2024 10:09 AM in response to NeoGen

I seem to have found a fix. After troubleshooting for over an hour and a half with Apple IT and Senior IT, I reset my iPhone’s settings. After, I restarted my phone again, and re-added my apple ID to iMessage. This worked for me, and I hope if you’ve tried everything else to no avail, try this.

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Nov 4, 2024 2:54 AM in response to NeoGen

I finally managed to fix this after a month of trying. Back up your iPhone and then go Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. This won't reset the entire phone, just the current settings. Once it has reset you should start receiving notifications again. You can then set up your settings the same way you had them before for everything else.

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Mar 8, 2024 6:04 AM in response to SravanKrA

Thank you for the detailed instructions. I’ve tried all of these suggestions with no success unfortunately. Badge counts are not showing for iMessage for any messages except if I iMessage myself…. I don’t message myself often it was just a test 👍

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May 19, 2023 7:03 AM in response to NeoGen

Have you enabled Scheduled Summary?


Settings > Notifications > [Select the App that you are having trouble receiving immediate notifications]


See the pic below for a few examples. Please select immediate delivery.






Go to Settings and tap Notifications. Select an app under Notification Style. Under Alerts, choose the alert style that you want. If you turn on Allow Notifications, choose when you want the notifications delivered — immediately or in the scheduled notification summary.


Use notifications on your iPhone, iPad, and iPod touch




Change notification settings on iPhone

  1. Go to Settings > Notifications.
  2. To schedule a notifications summary, tap Scheduled Summary, then turn on Scheduled Summary. ... 
  3. To choose when you want most notification previews to appear, tap Show Previews, select an option—Always, When Unlocked, or Never—then tap.

More items...


Change notification settings on iPhone - Apple Support (IN)




You can allow access to Notification Center on the Lock Screen. Go to Settings > Face ID & Passcode (on an iPhone with Face ID) or Touch ID & Passcode (on other iPhone models). Enter your passcode. Scroll down and turn on Notification Center (below Allow Access When Locked).


View and respond to notifications on iPhone - Apple Support (IN)


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Aug 14, 2024 8:42 AM in response to NeoGen

Hi Nick,


Here are some possible reasons why you might not be receiving iMessage notifications:


1. Focus Mode / Do Not Disturb: If Focus Mode or Do Not Disturb is enabled for certain contacts or apps, notifications may be silenced. Check if the specific contacts are muted within these settings.


2. Custom Notification Settings for Contacts: Sometimes, individual contacts may have customized notification settings. Ensure that the contact you're not receiving notifications from is not set to "Hide Alerts" (swipe left on the contact in Messages to check).


3. Message Filtering: Go to Settings > Messages > Unknown & Spam and see if "Filter Unknown Senders" is turned on. If so, messages from some contacts might be getting filtered.


4. Notification Settings: Verify the notification settings for iMessage under Settings > Notifications > Messages. Make sure sounds, badges, and alerts are properly configured.


5. Bluetooth Interference: Sometimes, if your phone is connected to another Bluetooth device, it might direct the notifications there instead of to your watch or phone speaker.


6. Apple Watch Notification Mirroring: Ensure that notifications are set to mirror from your phone to your watch. Go to the Watch app on your phone, tap on "Notifications," and ensure iMessage is toggled on for mirroring.


7. Software Issues: Check for software updates for both your phone and watch. Sometimes, a bug in older versions can cause notification issues.


8. Reset Settings: You might also try resetting the network or notification settings as a last resort. Go to Settings > General > Reset > Reset All Settings.


These steps should help resolve your issue. Let me know how it goes!

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Unable to get iMessage Notifications on my iPhone 13 Pro Max

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