It looks like my first reply didn’t get posted or somehow disappeared. In any case this is the second time in two weeks “pass disabled” has happened to me. Both times right after I updated the iOS (now on 17.3.1).
My solution the last time this occurred was to reset the network settings. Oddly enough no one told me to do this, just an idea that popped into my head.
Apple just gives their generic “known issue, we’re working on it” response. They took note of my complaint and directed me to apple.com/support/feedback. If enough people provide feedback, it will get the powers that be to take a harder look at this problem (or so I hope).
Spoke with Ticketmaster and like others have noted, they say it’s an Apple issue. That I should update the iOS (this after my telling them that’s what led to this being a problem in the first place) and make sure I’m using the up-to-date version of the app. The latter not being something I can control. Whatever version is in the App Store as of today (February 9) is what I have. Basically useless answers.
As per another response I left here, did the transfer to another TM account (registered to me) thing . Wasn’t able to add the pass to Apple Wallet from that secondary account. Rather than go back and forth between boards to find a solution for that, transferred the ticket back to the original account.
I really hope someone somewhere figures this nonsense out. Using the barcode from the TM App defeats the purpose of the Apple Wallet.
Has anyone tried resetting all settings? If resetting the network ones worked before, maybe going full meal deal would work.