Emails say 3-month Apple TV+ offer is expiring soon, but when I click through, I only see 7-day free trial option.

I'm getting emails to say my 3-month Apple TV+ offer is expiring soon, but when I click through, I only see the 7-day free trial option. A "Final reminder" email came yesterday, but it does not indicate an expiry date. Am I not seeing the 3-month option because the final reminder was literally sent on the last day? (Thanks for that, Apple?)

Posted on Jun 24, 2023 7:19 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2023 8:47 AM

An extended trial is available for users that have bought a new Apple iPhone, iPad, Mac, or Apple TV box. The offer is for the first registered user of that new device (that then excludes a gifter). The offer should be redeemed on that new eligible device (not on a different device). Find the “Enjoy 3 Months Free” redeem button on that device in the Apple TV app.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.

3 replies
Question marked as Top-ranking reply

Jun 24, 2023 8:47 AM in response to cbauer1

An extended trial is available for users that have bought a new Apple iPhone, iPad, Mac, or Apple TV box. The offer is for the first registered user of that new device (that then excludes a gifter). The offer should be redeemed on that new eligible device (not on a different device). Find the “Enjoy 3 Months Free” redeem button on that device in the Apple TV app.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ Step 5 says to contact Apple if the prior steps didn’t bring a solution. They can assist.

Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.

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Emails say 3-month Apple TV+ offer is expiring soon, but when I click through, I only see 7-day free trial option.

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