Same App Listed Twice Under Settings Login in Items on MacBook Air M1 VENTURA PLEASE HELP

Macbook Air under Login Items I have the same App twice I have Macbook Air M1 Ventura only 3 months old i downloaded Clean my mac X a month ago and today my son hit something and downloaded it again i delted it now i have it listed twice please help me remove one of them i dont know if the one my son downloaded didnt unistall correctly

Here is the picture

SINCERLY CHRISTINA

PLEASE HELP


[Image Edited by Moderator to Remove Personal Information]


MacBook Air 13″, macOS 13.4

Posted on Jul 1, 2023 3:49 PM

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Posted on Jul 1, 2023 4:02 PM

The first thing you should do is delete all versions of CleanMyMac using the uninstaller. Even this will usually not remove all remnants of the software. CleanMyMac is borderline Malware and will only cause problems with your system. Never install any anti-virus or cleaner apps on the Mac.


You can view this Apple Support thread about uninstalling CleanMyMac and may need to follow up with running EtreCheck as the article explains to see if everything has been removed. You are welcome to post the EtreCheck report here using the "Additional Text" option when posting for follow up advice.

Safest way to UNINSTALL CleanMyMac - Apple Community

16 replies
Question marked as Top-ranking reply

Jul 1, 2023 4:02 PM in response to christinamcaruso617

The first thing you should do is delete all versions of CleanMyMac using the uninstaller. Even this will usually not remove all remnants of the software. CleanMyMac is borderline Malware and will only cause problems with your system. Never install any anti-virus or cleaner apps on the Mac.


You can view this Apple Support thread about uninstalling CleanMyMac and may need to follow up with running EtreCheck as the article explains to see if everything has been removed. You are welcome to post the EtreCheck report here using the "Additional Text" option when posting for follow up advice.

Safest way to UNINSTALL CleanMyMac - Apple Community

Jul 2, 2023 6:14 AM in response to Mac Jim ID

I did not see from your screenshots that the files were displayed by searching for "Utilities". I thought the files listed were displaying your Applications folder without any search parameters. As steve626 said, your file structure is most likely fine and a factory reset should not be needed. After running the uninstaller for CleanMyMac, use EtreCheck and post the results here using the "Additional Text" option. The download link and info about EtreCheck is available here:

Using EtreCheck - Apple Community

Jul 1, 2023 8:00 PM in response to christinamcaruso617

You have posted a second time on this "duplicate of Utilities folder" concern. As I answered in your other post, your "two Utilities folders" shows in a Search window. I can find two such listings for the Utilities folder when I search the Applications folder for files/folders with the name "Utilities." But I, like you, have only one Utilities folder. Do a listing of the contents of the Applications folder, you will see only one Utilities folder there. Why it shows up twice when you do a search may have to do with the way the MacOS creates aliases for contents of certain folders (such as Applications and Utilities).


Your Utilities folder is fine.


You should completely install (with an Uninstaller, just deleting the program is not enough) the CleanMyMac software and any similar cleaner or optimizer programs, and any anti-virus programs as well.

Jul 9, 2023 6:36 AM in response to Anders Ruohio

Anders Ruohio wrote:

That tinfoil hat is on tight. Good luck thinking that macs can’t get viruses. This nonsense is literally on a site dedicated to Mac myths that I’m not allowed to link because it debunks your bunk.

It's not what you think. I don't know what site you were trying to post. But if it's a site, then it must be on the internet. That makes it false. The internet is a curious place. Anyone can say or do anything on the internet - literally anything. It's all OK as long as it's not true. The only things that are ever removed from the internet are things that are true.


This new user interface in Ventura is simply a Hot Mess. No one should ever make any changes in the new "Login Items" page in Ventura. Maybe in 3-4 years, when more developers have started to notice that Apple released Ventura and made this change, it might be safe to use it. But until then, stay out. Make no changes. If you don't like what you see, delete the app using either 1) an uninstaller or uninstallation instructions provided directly by the vendor, or 2) a method that works. Sadly, in some cases, those sets are disjoint.


Multiple Utilities folders in Applications is going to be more difficult. Apple has done some behind-the-scenes fudgery with the Applications folder. It doesn't really exist as it is shown. It is a combination of a few different folders. That's why it is possible for two identical subfolders to exist. And with the absolutely mind-numbing over-complexity of the operating system, that isn't even the only possible explanation. How to fix it? God only knows. It would be a 5 minute job with an expert at the Terminal. Impossible to do over the internet. I recommend taking the machine into an Apple store and have them fix it. Of course, even 5 minutes is too much work. They'll just wipe the drive and reinstall the OS. Oh well, that, too, is a good fix.


I'm certainly no fan of "clean up" tools. However, I do not share the consensus here on the forums regarding Clean MyMac. I don't think it is particularly useful. But I also have no evidence to show that it is harmful or dangerous. It is extremely popular. It is a good example of how successful a company can be when they have enough money to literally paint the internet with ads. But that's really all it is - successful advertising. Pound for pound, there are many other apps, and most "internet fixes" in general, that cause far more damage than CleanMyMac ever will.


Regarding viruses, I'm not going to open that can-o-worms. Yes there is malware. Yes, it is quite popular. Almost 20% of Mac in my EtreCheck data show malware infections. 3rd party antivirus tools are effective in cutting this infection rate by half. Less than 10% of Macs with 3rd party antivirus have malware infections. That rate is slightly better than Macs that have no 3rd party antivirus protection. Yet some 3rd party antivirus products (not CleanMyMac) actually result in significantly higher rates of malware infection. How does that work? But the bottom line is that malware on the Mac requires the user to install it on purpose. Maybe the way to watch a free video. Maybe they want to use expensive software for free. Whatever the reason, the end user must, with purpose, bypass multiple levels of Apple protection. In the end, Apple defers to the customer and will let people install most malware. They'll silently disable the malware once it gets popular enough.

Jul 1, 2023 6:30 PM in response to christinamcaruso617

A couple of questions:

  • Do you have a backup that you can restore to before CleanMyMac?
  • When you got your MacBook Air, did you set it up as new, restore from a backup, or transfer from another computer?


I am wondering where your standard Applications are that usually are in your Application folder like what I have here:


Most of the file that are listed in your Application folder are the ones that should be in the Utilities folder. I am not sure how you can have 2 folders with the same name in your Application folder.


Could you select each Utilities folder and click Command-I to bring up the info and post the screen shot like this:


This might be a case where you may want to reset your Mac to Factory setting and start over. This would depend on if you have photos saved on your Mac and are NOT using iCloud Photos that you want to keep or other important files that you would not want to lose.. I see you are using iCloud to save your Documents and Desktop files, so those would not be affected. Below is the link to Reset to Factory Settings, you will want to make sure you know your WiFi password before you do this as well as your Apple ID password. You won't be able to restore from your latest backup as that will just put you back to where you are now. Feel free to respond with any other concerns.

Erase your Mac and reset it to factory settings - Apple Support



Jul 9, 2023 5:02 AM in response to Anders Ruohio

Part 1 of 2


FYI and we can find all over the Internet that macOS requires AntiVirus Software.


Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster.


Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a portion on each sale. What the Application may do to the computer is up to the User to check this out before purchase


There are no known Windows-like Viruses in the wild that self replicate and affect macOS, because of the underling UNIX  Foundation and Permission Limitation. 


Starting in macOS 11 Big Sur and above. 


The Operating System resides in a Sealed and Read Only Volume that can not be opened by the User nor by Third Party Applications.


The only Entity that can open and modify or alter this Volume is Apple.


That would occur when a update or UpGrade is performed.


The Only thing this Antivirus software is protecting is the Bank Account of the Developers and for zero return to the User aside from the problems this software creates.


AntiVirus Developers purposefully Market their product to create a “ Fear Factor “. In so doing, creating a False Need for their Product.


The The Built in Security  is all that is required to protect the computer.


Part 2 of 2



Any of the below should be removed as per Developers Instructions


1 - Disk Cleaner 


This will include CleanMyMac , aka “ BrickMyMac


Read some of the posting and arrive at your own conclusions.

Jul 9, 2023 7:20 AM in response to Anders Ruohio

It has nothing to do if I like or not like CleanMyMac. It has everything to do with the problems users here have encountered using it and trying to uninstall it. The supplied uninstaller will not remove all the files that it embeds in the system to run on startup and wants to live on your system forever. You cannot remove it simply by dragging it to the trash. For more info on the problems users have had and recommendations from experience users can be found here:

Help Uninstalling Clean My Mac - Apple Community

https://discussions.apple.com/thread/252164891

How do I remove Clean My Mac 3 from Mac b… - Apple Community

CleanMyMac won’t remove adware - Apple Community

https://discussions.apple.com/thread/253583353

cleanmymac causing issues... - Apple Community

Using 'Clean My Mac' and got this in the … - Apple Community

https://discussions.apple.com/thread/8513153

Is it safe to use CleanMyMac - Apple Community

Jul 9, 2023 7:29 AM in response to Anders Ruohio

Anders Ruohio wrote:

That tinfoil hat is on tight. Good luck thinking that macs can’t get viruses. This nonsense is literally on a site dedicated to Mac myths that I’m not allowed to link because it debunks your bunk.

That statement is outside the purview of the Apple Support Community Forums mandate which is specific to Apple Devices, Service and  Software 


Anything outside of those perimeters is at the discretion of the Moderator to action it they deem appropriate.

Jul 9, 2023 5:17 PM in response to Mac Jim ID

This is my first computer since 2009 im looking for an external hard drive for the MacBook Air M1 base model so can back up my computer. I know Apple that’s not me any external hard drive I’ve been doing some research trying to find which one do YouTube videos where the mouse research I can’t do a reset without getting one.


1.SanDisk Professional 2TB G-Drive ArmorATD

(2TB$109-5TB $179)

https://www.apple.com/shop/product/HPW32ZM/A/sandisk-professional-2tb-g-drive-armoratd%E2%84%A2


2.WD - My Passport Ultra for Mac 4TB External USB 3.0 Portable Hard Drive - Silver

( 2TB $89.99 or 4 TB $119.99 Best Buy)

https://www.bestbuy.com/site/wd-my-passport-ultra-for-mac-4tb-external-usb-3-0-portable-hard-drive-silver/6290666.p?skuId=6290666


3.Samsung - T7 Shield 4TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant

(1TB -4TB)4TB $259.99 Best Buy)

https://www.bestbuy.com/site/samsung-t7-shield-4tb-external-usb-3-2-gen-2-rugged-ssd-ip65-water-resistant-black/6529365.p?skuId=6529365


4.Portable SSD T7 TOUCH USB 3.2 2TB (Black)

( 500GB, 1TB&2TB (4TB $289.00 Samsung.com)


https://www.samsung.com/us/computing/memory-storage/portable-solid-state-drives/portable-ssd-t7-touch-usb-3-2-2tb-black-mu-pc2t0k-ww/


Any suggestions because I need to back up my device I have a iPad that I have from school and I just bought the computer so both devices have all the stuff on it and this is an iPad seventh generation the school gives everyone a brand new one free when you start and you continue to take that one out throughout your education at the school and when you graduate you get to keep it it only has 32 gigs of internal storage so I can’t even see the last update on it so I need to start packing things up and especially since I just got computer in April when I bought the computer it came with the Ventura OS Version already even know it is the M1 MacBook air base model so 250 GB are the internal storage and 8 GB of RAM I am only using 25 GB of Internet all and I’m only using 3 1/2 GB of RAM)


THIS WEBSITE HAD A-LOT OF GOOD RATINGS FOR EXTERNAL HARD-DRIVES FOR MAC M1 NEED HELP MAC VIRGIN LOL AND COMPUTER)

https://machow2.com/best-external-hard-drive-for-mac/


THIS FROM APPLE 🍎 STORE

Storage - Mac Accessories - Apple



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Same App Listed Twice Under Settings Login in Items on MacBook Air M1 VENTURA PLEASE HELP

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