Can’t Generate App-Specific Password

I had to reset my my Macbook Air to factory settings. I’m trying to create app-specific passwords, fort example to add my iCloud email account to Outlook.


When I go to create a password, rather than getting the password as usual, I get the following message: "Continue on one of your devices. On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac go to System Preferences or System Settings > Apple ID."


I’ve never seen this before. This also happens on my iMac.I go to Apple ID, but then what? Nothing happens.


Has anyone encountered this? Even the Apple support page Sign in to apps with your Apple ID using app-specific passwords - Apple Support does not mention this.


Has anyone encountered this? Any ideas on how to get the password?


Thanks.


MacBook Air 13″, macOS 13.5

Posted on Jul 29, 2023 4:58 AM

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Posted on Jul 31, 2023 7:00 AM

I was logging in from safari from that pop up that allows you to enter your Mac password instead. To be able to create app-specific password, I had to choose "Use a different Apple ID" and then logged in with my Apple ID password instead.

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113 replies

Aug 4, 2023 11:02 AM in response to RN12

This is a shame. I tried to get an app specific password for Outlook for Mac and encountered this issue. I saw a popup that said I should continue on another Apple device. That didn't work. I followed someone's recommendation to use Chrome instead of Safari. That worked. It's a shame that a third party browser works to complete an Apple process and Safari does not.

Aug 2, 2023 10:13 AM in response to RN12

Thanks, everyone, for the suggestion to use a browser other than Safari.


I had a more involved version of the same problem. I tried to change my Apple ID, but appleid.apple.com said I couldn't use the same address as my notification email address -- so I tried to change my notification email address, and got the same bogus message you've been discussing, to "continue on one of my devices".


After wasting more time on the problem than I care to think about, I finally found the suggestion here to use a browser other than Safari. Using Brave Browser, I was able to make the changes.


BTW, when I tried to use Chrome, appleid.apple.com refused to connect to it. Does anyone have any idea why that would happen?


Aug 11, 2023 3:22 AM in response to Frisby

Frisby you are a genius and a lifesaver! I’d been trying to resync my iCloud calendar to my Alexa after changing my apple password and kept running into the same problem. Just when I was ready to give up hope, this worked! Logging in as my @icloud email finally got the app-specific password to finally work! To anyone else having this problem, this is the solution!!

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Can’t Generate App-Specific Password

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