Can’t Generate App-Specific Password

FRISBY’S SUGGESTION DEFINITIVELY WORKS. IF YOU USED TWO EMAILS FOR YOUR APPLE ID SWITCH THE CURRENT EMAIL TO THE OLD ONE AND EVERYTHING WILL WORK LIKE NORMAL. YOU WILL THEN GET AN 2-FACTOR AUTHENTICATION CODE WHEN YOU SIGN IN ON APPLEID.APPLE.COM TO COMPLETE THE PASSWORD GENERATION.

I have an iMac, iPhone 14, and a new Galaxy S23 Ultra. Of course, those first couple were easy. However, logging into my iCloud email on the Galaxy was difficult because there seems to be a bug in Safari with AppleID related stuff. I was able to easily create an app specific password for my Galaxy using Chrome instead of Safari. It's pretty stupid but it works. As mentioned already they have nothing written in the support threads so this was the easiest workaround. Hope this helps. (Also you can use your phone to login to apple on Chrome via QR code and Face ID so you don't have to type in your password.)

I finally found this workaround using Chrome browser too, and it worked....it's almost as if the 'closed' environment doesn't want to allow us to use anything but the usual products. I've recently switched to Motorola Z 2023 flip phone and love it, in addition to my other Apple iPads, Macs, etc. etc. Turning off iMessage completely was a pain though; but, i was tired of getting all my messages on EVERY single one of my Apple products.

This is a shame. I tried to get an app specific password for Outlook for Mac and encountered this issue. I saw a popup that said I should continue on another Apple device. That didn't work. I followed someone's recommendation to use Chrome instead of Safari. That worked. It's a shame that a third party browser works to complete an Apple process and Safari does not.

I had the same problem… what seems to work, is when you log into the Apple ID site, type in your Apple ID and password manually, do not let the password manager auto fill for you.

Don’t ask me why, but this seems to work

It’s not about the browser, it’s because you have changed your password and since then you are using biometric identification. You need to log in again to your account with your new password using “Use a different Apple ID” and it will be working.

Yep, that fixed it. Thank you.

Confirming: Using Safari (an Apple product) to operate an Apple product actually caused the issue.

You have to use Google Chrome to log into your Apple ID, and then you can generate an app-specific password without getting stuck in a loop XD

Nice one, Apple.

Worked for me ! Thanks

"I've had this issue the past few days myself. I just tried logging into appleid.apple.com using my <username>@icloud.com address instead of my custom email address (which also is my Apple ID). After doing that I was able to revoke and create new app-specific passwords again! "

This worked, but strangely enough it would not log me in with the iCloud.com address, but once I tried and then went back to normal AppleId login it did. Either way, and as others have pointed out, likely a Cache issue. thanks Frisby

The issue lies with biometric sign in. If you disable biometric sign in and manually enter your iCloud address and password it will work. Apple tech suggest hunting for a web browser that works, but the true problem is with the biometric validation. Any browser that requires manual sign in will work.

I had the same issue & it was sooo frustrating! Read this thread & finally used Firefox because I didn't have Chrome & it worked first time! Needed to write this as people should now! Crazy apple stuff don't work on Safari! Who would have thought!

I just spoke to Apple Support and they are aware of this issue. There is workaround available that lets you stay in Safari:

When you login to appleid.apple.com, when you get the prompt for TouchID or FaceID, click on "Use a different iCloud Account" and then manually login with your email and password.

This worked for me while I was on support with them just now. The rep also said that this issue is in the engineering queue and a future software update should resolve it, but there was not a commitment to when that would be.

You don't have to disable biometrics or use another browser. In the popup that prompts you to use TouchID or FaceID, there is some small blue text that says "Use another Apple ID" or similar to that; if you click on that it will give you the standard email/password login.

I had this exact problem.

I found a solution without having to delete all my passwords.

Solution:

I visited appleid.apple.com on a non-Apple device (using Chrome) and it worked first time.

I tried several different browsers on my iPhone and MacBook but kept getting the same message:

“Continue on one of your devices. On an iPhone, iPad or iPod touch go to Settings > Apple ID. On a Mac go to System Preferences or System Settings > Apple ID”

So I’m assuming this is an Apple glitch.