Crackling noise on Airpods pro gen 1

crack noise is coming from left airpod in noise cancellation and transparency mode. Only airpod manufactured before Oct 2020 are under the program as per apple. Has anyone got there airpods replaced if they are manufactured after Oct 2020?

mine are Aug 2021 and i want to know wether they can be replaced under the program?

AirPods Pro

Posted on Jul 29, 2023 5:47 AM

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Posted on Jul 29, 2023 5:59 AM

The service program is for a specific manufacturing defect which ended in October 2020. Your AirPods are after that date and are not subject to the recall.


See if there is any other assistance in If your AirPods Pro (1st generation) make crackling or static sounds - Apple Support

40 replies

Apr 13, 2024 8:56 AM in response to zen3

Also the gentleman at the Apple store said he agrees completely that the AirPods are trash and that it happened to him as well. He believes they are faulty and wouldn't recommend anyone buying them because he has experienced the same issue with his and many customers like me complaining about the low quality and faulty equipment.


If even the employees recognize this, why is Apple not doing something to fix the situation.

Feb 26, 2024 9:25 AM in response to Pranavnayyar

I was told over the phone with their support that my Airpods were covered and to book an appointment with the Geniusbar. Booked it, travelled for hours waited only to be told that they were not covered. Honestly I have started to ditch their products but it will take me a while as i have foolishly gone so far in with them. Made me so angry as they didn't really care in the store and were not really helpful. The amount of money put their way only to be given what can be described as rubbish service. I've spend my money and wasted my time. I have logged a complaint but I'm sure I will not be getting compensated.

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Crackling noise on Airpods pro gen 1

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