The power button on my apple tv remote keeps falling out. What can I do to fix it? I just recently purchased it.
there is not much details; when I pick the remote and have it any other way than right side up, the power button falls out.
there is not much details; when I pick the remote and have it any other way than right side up, the power button falls out.
I bought a new 4K Apple TV several months back. The power button just fell out of the remote and burrowed between the cushions of the sofa. Took me a long time to find the tiny thing. There is _obviously_ a design flaw. The remote has had an easy life, never abused. I don't know what could have broken the button. I don't really want to get a microscope out to examine the hole, but my guess is that a really really tiny plastic tab broke that was holding the button on. Now it just falls out if the remote isn't kept completely horizontal. This is a big pain. It's very surprising that Apple would ship something so flimsy. They need to come up with a fix.
I bought a new 4K Apple TV several months back. The power button just fell out of the remote and burrowed between the cushions of the sofa. Took me a long time to find the tiny thing. There is _obviously_ a design flaw. The remote has had an easy life, never abused. I don't know what could have broken the button. I don't really want to get a microscope out to examine the hole, but my guess is that a really really tiny plastic tab broke that was holding the button on. Now it just falls out if the remote isn't kept completely horizontal. This is a big pain. It's very surprising that Apple would ship something so flimsy. They need to come up with a fix.
I bought the case from Amazon for $9.99 and it does a great job keeping the button in place. Actually might be a little easier to click the button with the case. Definitely a design flaw that Apple should fix and be responsible for but the case solution fixes the problem for not much trouble.
It’s great that you can stick the actual button back in and it works but… what if it falls out and you can’t find it? $59.00 to Apple for a new one. This needs a definite redesign. Mine wasn’t very old and has been in a silicone case since it was new. Very disappointing. I just hope my grandchild doesn’t find it and swallow it. Wonder if the other buttons are similar choking hazards.
same thing happened to me except i cannot find the button - so now what? Apple should take responsibility and send us all new buttons and fix the problem
Same issue here. If it’s a known problem Apple should step up. Lord knows we PAY for the product! Class action is a popular term these days.
Though the button popped out, it should still work when you put it back on the remote. Get a $10 remote case from Amazon with a power button cover. Now the button is put in place, locked within the case.
https://www.amazon.com/dp/B098TD6YCS?psc=1&ref=ppx_yo2ov_dt_b_product_details
If it’s new then it would be under warranty so unless they judged it was damaged by user handling they should replace it Legal - Hardware Warranties - Apple
Great idea! Although I think Apple needs to replace this. The button just popped out of mine this morning.
I encountered the exact same issue. There is a simple, free solution to fix this that involves 3D printing. I won't be more specific because each time I tried my submission was deleted for Terms and conditions infringement. I hope this one will make the cut.
Don't waste your time going for a visit - there is no replacement unless you are within whatever limited warranty period you have or you paid extra for an extended warranty. You will waste time driving to the store, waiting only to be told as others have said a $60 replacement cost for a faulty unit
I wish the 3D printed solution was available as teased by another poster but that will require searching elsewhere
MEanwhile, purchase the Amazon cover should do it for a fraction of the $60
For those that have iPhones, they can work as an Apple TV Remote.
Great tip on getting the case from Amazon. My power button fell out today and noticed it when I want to watch the end of a football game. Couldn't find the button but Discovered that you can press down on the button hole with a pencil eraser to turn on or off. Found the button after a bit of search and put it back in the remote. Ordered an electric blue case so won't have to have to buy a new remote. Your link went to a version of the case with a magnet $12.99. I got the one without the magnet for $9.99. Again,
Yes, same here! It's a terrible issue and I hope that Apple fixes this soon. In the meantime, other users have recommended a remote case/cover that is sold on Amazon. This covers the power key, but allows it to work in the same way. I just purchased one myself from this link: AppleTV remote control case/cover - from Amazon Good luck!
The power button fell out on my Apple TV remote after 14 months of use, but luckily I had a second remote from my previous Apple TV (that failed at 13 months) and now, 2 weeks later, the power button fell out of it.
Apple TV is the worst product Apple has ever produced.
My button fell off as I picked the remote, no fall scratch or damage on the remote. This is an all Aluminum remote with USB C. Went to the service centre and the said have to pay about $15 for getting a new replacement remote thanks to me AC+. But sheer nonsense, this looks like a serious design flaw and customers being taken for a ride
The power button on my apple tv remote keeps falling out. What can I do to fix it? I just recently purchased it.