"There’s a problem loading this content" error while watching 'Across the Spider Verse' on Apple TV

I called apple support and they really couldn’t narrow down the issue since I’m using LG smart tv and not apple! I told them I’m getting same error message on 3 different shows 3 different times. Deleting and reinstalling the app is only thing that works for me

Last night, after continuing to just get the "There's a problem..." notice on every show I tried to watch on Apple TV+ through the Apple TV app on my Apple TV 4K device, I turned the TV and the Apple TV 4K off for a minute and turned it back on. I waited until this morning to try it again. It is now able to load content (shows) again. But the additional separate reported problem of my Sony TV remote no longer being able to control my Apple TV 4K device is continuing since the latest tvOS update (17.4). (See the many separate discussions on that). (And though the Apple TV remote will work, you must "click" on a button on the remote each time the Apple TV 4K starts to "enable" to the remote again and then the touch pad will work.) (And the Apple TV 4K is slower to wake up after you select that input to play, so you get a no input screen for a couple seconds.) These things should not happen.

I am getting this error message on for all mankind and Invasion shows

Deleting the app on my smart tv and reinstalling it worked for me? Hassle

I clicked on remove download then pressed play and it worked

I am having this problem, too. Wanted to watch content available on “Filmwise” app so I installed it on Apple TV but no content from this app loads. I deleted the Apple TV app and reinstalled it but I am still unable to load content. Very frustrating.i am trying to watch this content on the latest iPad Pro.

Had the same issue.

Disabling IPv6 (which you can do in System Setting/Network on the Mac, but must do at router level for the Apple TV, and probably on other devices such as smart TVs) solved it.

Connecting through a VPN (which happened to prioritize IPv4 over IPv6) or connecting to my neighbors' WIFI (with their agreement, their network is IPv4 only) also solved it.

Apple system status page says everything is OK, on Apple - Support - System Status

Please send feedback to Apple on Product Feedback - Apple so they get aware of the problem.

I clicked on remove download then pressed play and it worked

I was having this same problem with multiple movies in my library. How I fixed it was to undownload the movie and then download it again. This has worked each time. Good luck!